customer service on the phone was not very good. Neither was the dispatch but the drivers that came and picked up the car/vehicle were very nice and professional.
Very simple process. Called around to weigh out options and ‘cash for cars Waco’ was outstanding. They were polite and easygoing. Highly recommend for any old, or unwanted vehicles!
The wrecker person was polite and friendly. She kept in contact with her locations and called as promised. We met at location where car was. No large wait time. This was very good since my very pregnant daughter and her husband had to drive me. Driver was good with check in hand. Overall a good experience.
Mohammed made the process soooo easy. He was there every step of the way guiding me and answering questions I didn't know I had. I would recommend everyone reaches out Cash for cars. They picked up my car for free when it stoped working and I had a check in less than 24 hours. They even offered me double what car dealerships offered for my car. Fantastic customer service!!!
All done in 24 hours. So fast and decent price for my car. Definitely recommend. The guy on the phone even stayed on the line with me for 40 min while I took pictures and drove to an ups around the corner to print a document. This customer service was huge!!
It is very easy and pain free to sell a car at cash for cars. I checked a couple of options and they made the best offer. Filled out some basic information online and set up a convenient pick up date and time. The truck came on time, the driver was friendly, I handed him the keys and the title, he handed me the check and that was that. Would recommend.
The process from contacting and the pick up of my car was extremely smooth. Mohammed was accommodating and communication was consistent throughout. They walk you through everything from beginning to end. I would highly recommend Cars For Cash.
Super easy, fast and legit. I was nervous about getting a check but it was a legit certified check and deposited just fine. The young man that picked up our car was super nice and helped with a few things before leaving.
Can't understand what they are saying. Never called me about picking my car up. No check. I still have the title and release forms. Do yourself a favor. Find somewhere else to sale your wrecked car.
Esteban was ON it about buying our old car and the tow person (woman) was nice, and hooked up the car quick!! Both great workers.
another company we tried going through blew us off and ignored us for a WEEK after offering us a set amount and cash for cars offered us and took the car within 1-2 days!!!
I felt comfortable with this company from the start, but you always second guess yourself. I verified phone numbers, and ratings and things, just to ease my mind about how things were moving so quickly. When it came time for the trade off, everything went so smoothly it was really quite impressive. Very professional, they knew what they were doing, the check cleared, everything. I was pleased to be right with my first instincts about these guys being official and easy to work with, and I’d use them again.
Mohammed Ashik Ali was my contact. He did a wonderful job keeping in touch as we waited for the title to arrive. He was able to answer any questions, and guided through proper transfer signatures on title. Thank you!
The sales part was good. The pickup was an absolute nightmare. I spoke with 4 people and only one actually cared that they dropped the ball. Due to them not releasing my car to pickup I had to sit 2 hours away from my house for 8 hours because of a screw up on their end. No offer of compensation for time wasted even though it was their mistake.
Very easy process online and over the phone. Just answered a few questions and had an offer and a pick up date for my dead Hyundai (never but a Hyundai).
Overall everyone I dealt with was friendly and professional.
Cash for Cars was quick to reply with both a text and phone call. I spoke with a representative who was very professional and offered me a fair price for my vehicle given its condition. I would certainly recommend Cash for Cars.
The experience overall was fine. Before we had completed filing our info online, we received a call. Rather bizarre as I wasn’t done filing in information. The caller sounded foreign and was not forthcoming on their location. I had doubts about the validity of this company. I was then transferred to a “local” person to schedule the pickup. I would be called the next afternoon 1 hour before arrival. The next day, I got a call from the scheduler stating the driver had called me and I had not answered and they would have to reschedule. Neither was true, no missed calls and I had made special arrangements to be available. To top it off they said they could not pick it up until Monday or Tuesday. This was Wednesday. I know it was a holiday weekend, but I didn’t miss a call. Then over the weekend I got a couple more calls scheduling the pickup again and again. So today the hauler called me an hour out. He did show up, give me a check for the agreed upon amount and took the car. He was very nice and professional; Best part of the entire process. I would try them again, though expectations would be somewhat tempered. Maybe not around a holiday weekend would be better. The service is needed, but could be improved. The amount paid was not great, but it was ok. I had low expectations and they were met.
I found this company online and I called. The process was really easy and they gave me the cost I asked for. Would I use them again? Absolutely, because it wasn’t just them giving me my asking price, it was because the service from the first call to the car pick up was absolutely amazing!
I had an old vehicle that I wanted to sell. Fantastic service (which is rare these days). Easy online application. Customer service over the phone was clear, friendly, timely. Great communication. All around excellent service. Highly recommended.
Seamless and fast! This process was started and finished within 24 hours.
Kimberley P. was easy to work with and the tow truck driver was very nice. He arrived earlier than expected, which was just fine, no waiting around all day.
Everyone I dealt with was extremely nice and helpful through the quick process. They made this so easy and handled professionally. They paid me a very fair offer and honored the offer throughout the process.
I will definitely be a repeat customer.
Thank you so much for all of your assistance. Christy
My car needed repairs that were too expensive. I didn’t wish to go thru the hassle of a private sale so I called this business and answered a few questions. It was very easy. The person who picked up the vehicle was very nice. Great experience.
Seemed sketchy at first and too good to be true. My truck’s engine blew an ignition plug so it wasn’t running. I told them all the dirty about the truck and they still wanted it. The truck driver called me and set up an appointment to come pick up my truck. In less than 20 minutes I had a check on my hands.
Someone was supposed to pick my car up on Tuesday before noon. When they did not arrive by noon, I called and they promised to be there by 5:00. When no one showed, I called and they said no one was available. I stayed home all day for nothing. The next day someone came and picked up the car
My car was in an accident and recieved more damage than we were willing to fix. Cash for cars doesn't pay a lot of money, but since we couldn't find a buyer it was better than nothing. Staff was very friendly, I would definitely suggest calling rather than using the website to sell a car. Even the third party towing company they used was professional and showed up that day. Great company if you just want a car out of your way with no fuss.
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