O'Reilly Auto Parts in
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Address:103 Lumber Dr, Franklin, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:37064
Working Time and Location
What clients say about O'Reilly Auto Parts in Franklin (TN)
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Alex provided excellent customer service. He helped check the warranty and Life of my battery. And he even helped me change my engine air filter. Definitely recommend this O’Reillys. thank you
Aug 29, 2025 -
Had the best experience with John the assistant manger! Helped me with a break light and was fast and so helpful! Definitely coming back!
Apr 07, 2025 -
Super helpful staff. The store is very well stocked and clean. They had the tensioner pulley in stock that I needed for my Mercedes-Benz, as well as a good serpentine belt.
Oct 31, 2024 -
They ordered a part, not usually stocked, for a 33 year old car and got in on the same day. On a Sunday. That was impressive. Some of the prices run a little more than other shops, but perhaps that's for the service. It works.
Jan 30, 2024 -
The assistant manager John was friendly and courteous on a busy busy sunday. He helped me get my brakes and rotors i needed. Had other customers upset at their own vehicles but never lost his cool. Gave me a smile. And positive attitude. That goes a long way in 2023. A rare sight. Hope you are recognized for your customer service and hard work. Thank you.
Jul 16, 2023 -
They have all the bottles of antifreeze, motor oil, and more are always in stock
Apr 11, 2023 -
Just went here after a nashville wide storm and power outage and went in here for some supplies. Best customer service I’ve received in a very long time. Highly recommend coming back here. Merry Christmas!
Dec 23, 2022 -
I like this location, the guys that work here are cool people who will help you when needed and give you their honest opinion if asked. They are open a little later than the other auto parts stores in the area.
Jun 01, 2022 -
Battery failed while under warranty. Replaced, installed and smiled while thanking for my service to my country. Made me a happy Veteran. On the road again...
Mar 25, 2022 -
Fantastic customer service! Alex went above and beyond to get me back on the road safely and kept me from a YouTube how to. I really appreciate it!
Sep 30, 2021 -
Moved to Alabama from New Jersey where I never had to pump my own gas and I've had to quickly learn how to be more adult like when it comes to cars. I accidentally left my gas cap at a gas station and Alex from this shop helped to put it back on for me, after I purchased it. Awesome customer service!
Jun 24, 2021 -
This is my goto auto store, I just got a pully for a 2003 F-150!!! They never let me down. If they don't have it most of the time they can order it.
Mar 21, 2021 -
William was very helpful today. He had a cheerful greeting and helped me find the exact part I needed. It was a pleasant experience after not so good service at another o'reilly location. Great job William!
Dec 22, 2020 -
The assistant manager on duty today (I didn’t catch his name) was so awesome! He helped my mom and me find exactly what I needed and even helped us install it! Service was great and everyone was so friendly.
Jun 05, 2020 -
Needed a mirror for my passage side. They found just the one I need and fit perfectly. Whether I'm their for purchase a lot of stuff or a $10 mirror the do what it takes to help. Great service and people. Oh it was cheaper on line but you CA t touch it and see it on line which is worth more to me than a10% savings.
Jul 20, 2019 -
WOW! In and out in under 5 minutes & $5.00. Gavin was such a gentleman and helped without even being asked to, knowing exactly what was needed. Greg took the time needed to learn what my problem was and help with the resolution to get me on my way. Way to go O'Reilly Auto Parts! 5-Stars well-earned from this reviewer!
Nov 30, 2018 -
I would like to give a huge thanks to Gavin and Kirk. They were very nice and courteous. And was eager to help. I greatly appreciate them both.
Oct 21, 2018 -
The store went above amd beyond to help me. They got my part in quickly (within a couple hours) and Colton helped me big time. The employees at this store took 1 million pounds of stress off my shoulders & made my day. Thank you to the great staff there!
Oct 08, 2018 -
Friendly, fair pricing, wide selection. Original Franklin location on Columbia Ave. New store on Hwy 96 East across town.
Feb 09, 2018 -
The staff here is so helpful! I didn’t have to ask for anyone to help me find the correct lightbulb they offered. Then, to top it off Damon offered to install it for me in the 30 degree weather. Great customer service!
Dec 10, 2017 -
Staff will work with you to get the right part. They even have a local warehouse open late in case you need a hard to find part quickly.
Sep 17, 2017 -
Great place. Jackie out back in commercial accounts is the best at what she does. If you need parts. She is the one to call.
Jul 15, 2017 -
Compared to other parts stores in town - this is the place to go if you want someone at the counter that is knowledgeable about parts. Many times less expensive than a "zone" of other places :)
Dec 20, 2016
Nearest Junkyards to O'Reilly Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
Frequently Asked Questions
O'Reilly Auto Parts in Franklin offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
O'Reilly Auto Parts are located in Franklin — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, O'Reilly Auto Parts in Franklin buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.