Harpeth Towing & Recovery in
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Address:140 N Royal Oaks Blvd Building B, Franklin, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:37064
Working Time and Location
What clients say about Harpeth Towing & Recovery in Franklin (TN)
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I’m sure this company provides great services; however, one of their drivers needs anger management classes and proper driving etiquette training, especially when operating large equipment. I was in Franklin on the entrance ramp to I-65 northbound, in a zipper merge lane, I was well ahead of a white Ram 5500 with a 45-foot trailer. The driver deliberately refused to let me merge onto the highway, speeding up despite ample space for a safe merge. This forced me to drive onto the shoulder, over the rumble strip, for about 500 feet to avoid a collision.
Jul 09, 2025 -
Very kind, helpful and honest business. Highly recommend! Wishing you many many years of success.
May 25, 2025 -
I am very pleased with the work Issac did! It was my first time purchasing a shipping container from Conexwest. Issac was very professional and careful. I highly recommend this company and Issac if you need anything delivered in a challenging area. Thank you!
Mar 28, 2025 -
Called while I was sitting on side of road and they were there within 30 minutes. Excellent customer service and will use again if needed.
Dec 30, 2024 -
Horrible customer service. Zack stood me up for three weeks promising to do a job. Honestly don’t know how these people stay in business! If you don’t have time to do a job just say so, instead of lying to people.
Sep 10, 2024 -
These guys delivered a 40ft container for me in Burns Tn. James Meyers was on time and very informative. He was able to put the container in a remote area of the property on a hill for me. I told him about putting another container in a more remote part of the property and he was confident he could put it anywhere I wanted. I will definitely be calling these guys soon for that next container. Highly exceeded my expectations and would recommend HTR to anyone that needs this type of service.
Jan 20, 2024 -
Zach really did a heck of a job getting my corvette out of my garage and to the dealership. No other tow company could do it and they all recommended Harpeth towing to do the job. And Zach was perfect. Recommend them 1000 percent.
Sep 19, 2023 -
Their drivers are dangerous. Speeding, driving in left lanes, cutting people off. I don't want to be on the same road with these people I sure wouldn't trust them with my vehicle... we did call and left a message about the truck in the attached picture, never got a return call.
Jul 13, 2023 -
Very friendly and pickup window was very prompt. They took very good care of my car while getting it to the repair shop. Thank you for makin ,at least this part of my bad experience w the tire shop, easy. I really appreciate y'all.
Jun 21, 2023 -
Called a day ahead to setup appointment for pick-up at home and drop-off at shop for repair. They gave a 30 minute time window for arrival. Damn, if they weren't there on time. Could not believe it. Sad to say these days, people doing what they say they will do is priceless. A bonus: delivery was quick, flawless, and operator has down to earth solid guy. Thank you. Will definitely use again.
Jun 03, 2023 -
We had a employee slid a 42,000 pound excavator down a hillside an was on the edge of flipping it with no way of getting it back up we tried other machines an nothing so we called Harpeth towing an recover an he said he was on the way an it was no time they was there an victor was awesome an did a great job getting it out very safely an quick I highly recommend these guys
Feb 08, 2023 -
We had a 40 ft container delivered by Josh and I tell you, this man is an amazing driver and a really nice guy. Punctual. Professional and very courteous. I would definitely recommend Harpes towing.
Jan 28, 2023 -
My car got stuck on a culvert, called at 4:45 on a Friday night. They showed up within 30 minutes. The tow truck driver was awesome in figuring out how to get my car off the culvert without damaging my vehicle. Somehow he worked his magic and I was on my way with no damage to my car. It really could have turned out much differently!! They were a life saver.
Jan 21, 2023 -
Truly amazing people here. I was stuck broken down in a parking garage. State Farm roadside had to call 2 tow truck companies all of which could not get my car out over a span of 8 hours. I gave up on State Farm and called Harpeth on my own. They came within 15 minutes. James (when nobody else could) got my car to start (hallelujah), he drove it out of the garage and told me he’d follow behind me to make sure I made it safely to the body shop. He didn’t charge me for anything. Just a God send on a really really bad day. Thank you again Harpeth tow!!!
Jan 15, 2023 -
We were traveling cross country when my husband's big ol' truck gave out on us. We still had one last leg on our trip and couldn't find a shop that could look at his truck for another 2 weeks. That wasn't going to work for us. We were traveling with dogs and had to meet movers in the next 2 days. I called Harpeth to see if a long-distance tow was something they could provide and, thankfully, it was. They were very transparent about the cost; we were asking for a tow of almost 300 miles so it added up! But they made sure I knew what we were looking at before we pulled the trigger. We waited for less than an hour. Austin called when he was on his way and off we went. We are so grateful to this company and appreciate their kindness and professionalism.
Dec 27, 2022 -
I had a rental car that went dead. The rental car service was completely unhelpful and I was stuck for two days with a dead car. I finally thought to call Harpeth Towing and they took care of everything. They towed me to the local rent a car where I was given a different and stylish car. Austin was my driver; he is a confident man, thorough and about his business.
Sep 03, 2022 -
Absolutely fantastic service by Austin Brown specifically. Very thorough, efficient, and careful. Also very personable which makes a difference. Give the guy a raise. Harpeth towing in general always does a great job. Would highly recommend the company for all hauling or towing needs. From Your friends here at Porsche Of Nashville.
Jul 15, 2022 -
Austin came to tow my vehicle yesterday 5/11/22 and was extremely helpful and nice. My traverse was recently serviced for front brakes, and they failed to do their job when putting my vehicle back together. My brakes failed on my way to get my kids from school and Austin was able to get my car picked up in under 2 hrs. I had called two companies before and they weren’t able to help. Austin also sent me a picture of the issue which was fantastic as I was able to relay that to the service department at Walker Chevrolet. At that time, they admitted to faulty workmanship as I was able to prove to him the issue was their fault. Thanks again for providing such wonderful service and I will recommend your company to anyone who needs towing services in the future.
May 12, 2022 -
The rear wheels on my car locked up so it required the use of dollies and a wheel lift truck versus a flatbed. Here’s the great thing about Harpeth, they answer your call! they communicate which is really unusual I found in this Industry. I found them to be professional, the charges were what they said they were going to be. I’d use them exclusive highly recommended
Apr 28, 2022 -
Harpeth Towing was able to come to my rescue in a very short amount of time because they have enough flatbed trucks in service. I called other companies and was told that the wait time for a flatbed was at least three hours or more. Harpeth towing was there in less than 35 minutes from the time I called them. My driver was very professional and I would use them again but this time I would call them first!
Sep 23, 2021 -
Everybody from dispatch to the tow truck driver or very nice and friendly and gave me a great estimate on how long it would be before they got to me. The tow truck arrives before I was able to get to the car and he was friendly through the whole process. I would definitely call these guys again if I needed a tow.
Jun 12, 2021 -
Mr victor came out and yanked me out of ice without even a scratch. 250,000 plus pounds and not a scratch. Realized i was on my own dime and did me a total solid. I am giving harpeth number to every driver i know when in nashville area. Victor was awesome i tried to but him dinner he wouldnt take it. Was not a easy load to get on good ground after this crazy winter freeze. We been working on it for 2 days. I wish id called them yesterday! Anyway you have a great operator there at the wrecker service and real decent fella. Thank yall very much and i will be using yall again. Hopefully in spring time!!
Feb 21, 2021 -
Warren was fantastic. Went way over and beyond. I was having a 40 ft container delivered to a hunting camp and due to work I had to send my 77 year old dad to meet Warren for the drop. Warren made sure everything was perfect before he left. Help get it level and everything. Ridiculously helpful.
Nov 19, 2020 -
Have used Harpeth Towing for years, never disappointed! Pete came and picked up my range rover, he was within three minutes of estimated arrival time… Excellent! Had everything ready, very professional and answered all of my questions. Herbie, the dispatcher was equally as helpful with answering questions and explaining process. My receipt was in my email before we hung up. Very quick and knowledgeable!
Mar 13, 2020 -
Very professional! I received calls to keep me up on how long it would take for the tow truck driver to arrive. I called on a very busy day, due to a tornado hitting the night before. However, they were able to get me taken care of in a reasonable time. I would definitely use the service again, as well as, refer them to family or friends.
Mar 04, 2020 -
I was stranded by the interstate. They were awesome. An actual human picked up the phone right away when I called. Showed up very quickly. Very professional and polite. Nice equipment. Exceeded my expectations and would call them again for sure.
Feb 15, 2020 -
They were so quick for a spare tire installation! From the time I called to when I was on my way rolling around again was only around 2 hours. So pleased with price as well. Highly recommend their services.
Dec 11, 2019 -
I needed an emergency jump start and called Harpeth. They were courteous, professional and prompt. They arrived within 20 minutes and even had a new battery. Great service and I would highly recommend them.
Apr 09, 2019 -
Such a great and positive experience! The driver called me ahead of time to let me know his arrival so that I could work as late as possible. He had been through training to help me with my car. Took his time to explain everything, so courteous! Can’t say enough good things about this experience!!!
Apr 08, 2019 -
I needed my brand new 40 ft RV moved and they were there within two hours and had it at the new destination quickly and safely. Very pleased with our customer service as well as Victor the driver was very nice and accommodating. I give this place 5+ stars! Keep up the great work!
Apr 11, 2018
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