I bought an engine for my car and haven't received it. I paid 50% of the engine price plus shipping fees and costs. They are not responding to my messages or returning my calls.
They were so nice and patient with us and made sure we got the correct part and they even removed the part for us we are now permanent customers to them thank so much
Extremely disappointed with my experience. The staff seemed uninterested in helping, and it took far too long just to get basic information. The part I received was not what I asked for, and when I tried to resolve the issue, I was met with unprofessional service and no real effort to fix the mistake. I won’t be returning, and I can’t recommend this place to anyone looking for reliable parts or customer support
Maybe it's a logical place to buy a vehicle part, but I was very angry when buying a vehicle and they don't do anything after that because they made me sign a form when buying. I bought a 2012 model Hyundai Sonata, the steering wheel had a lot of vibration and they said that only the balance was adjusted. But the situation was very different, there was always a problem with the discs of the vehicle and I made expenses and I bought the vehicle as a clean head, but the airbag does not work, it needs to be repaired, he said that it would be very risky when I take it to my master, it could explode. Definitely not a suitable place to buy a car
Pick up a large truck part that we could not find here in East Tennessee.
It was a rear axle assembly.
The salvage yard was well maintained. It is a salvage auto parts store/yard.
The staff was well informed and our part was ready and they have a tow motor that lifted the part onto our truck.
The selection, was well equipped as far as I could see. The website is well maintained as well.
The price was good. The axle was clean and you could see that the salvage yard had fixed the axle. I will check their website for what we need in the future. Our shop is 200 miles from the salvage yard, well worth the trip to get the hard to find part.
The salvage yard is large. They have a shop on site
A typical salvage yard entrance. Office leads to outside parts area that we did not have access to. We located the axle by accessing the find parts website.
As stated before, the part was clean and it showed parts that were new.
I was broke down and needed a part I went Mark , Mike at A-1 to get the parts , sad to say something was different than my car it wouldn’t fit to work, I called Mark about it non to say he was great refunded me full amount and didn’t ask me to return part
I will call them again if I’m needing to get parts
Mark and everyone at A-1 have been in business for years because they are honest people and do great business overall. Check with Mark before you spend your money anywhere else. They stand behind their products because they know their products. I give them a 10/10.
Many thanks from your friends at Latino America
Good inventory and nice staff but they want to pull the part, prices go by used MSRP, if you're an individual trying to save money for a personal vehicle this is not your place.
I had an excellent experience with A1 Auto in Lebanon, TN! The team was incredibly knowledgeable, honest, and friendly. They went above and beyond to make sure my car was in top shape, explaining everything clearly and providing quality service at a fair price. I felt confident leaving my vehicle in their hands and will definitely be returning for any future auto needs. Highly recommend A1 Auto for anyone looking for trustworthy and professional service! -Megan
Had agreed to meet for a car - then 30 mins prior to that time as we were on the way got a message saying they couldn’t til later. Fine agreed on another time - 5 minutes away told they weren’t going to make it. Said the car was at the lot. We went to see it and the car wasn’t there. Called to ask when we could and the man was extremely rude and said next week. I wouldn’t do business with this place.
I liked this place. Not the cleanest or safest junkyard (junk in the isles) but old-fashioned and honest. Great prices on some bits I needed. Will be back.
So I am a certified technician.I have my own shop.So I have one of my customers asked if I could help to find him a car so we came here before we did.I called the guy. he told me that the vehicle that we was looking at. That is a red 2014 Ford fusion He told me that it needed a muffer I asked if It has ever been an accident He told me no so So we left an hour and a half When we got there I looked underneath the vehicle The cadillac converter And the whole exhaust was missing And when I looked further found out that the vehicle was in a Bad accident They tried to fix it there.The guy told me At the carfax shows no accident And when I confronted him about his lie , he still tried to lie to me and Told me that the vehicle has a clear title. When I pointed out the damage He told me he had no clue I would not recommend anybody to go here.If you do , please take someone that knows what These people are crooks and dishonest And now they're trying to resell it in cookeville
A-1 Auto Parts has been very helpful and knowledgeable in all of my car issues. They have been a great mediator between myself and a dealership. They have also guided me in a direction to get my Hyundai engine replaced. They could have been dishonest and sold me an engine, but they were honest with the knowledge they had and helped me. I would absolutely refer anyone to A-1 Auto Parts for ALL of their auto needs. Thank you A-1 Auto!
I needed a key with chip ignition assembly. It was muddy from our recent snow.
They had what I needed, and a handsome young man drove me to the vehicle to pull part. They will pull what you need, the quality of vehicles salvageable, like new, and crew on hand mechanically smart.
Super nice company! We picked up a truck for them and delivered it to them. They are very timely and willing to help out in anyway possible. If you need any parts or anything I would highly recommend getting them from here.
Awesome staff! I got a great price on a part I needed. Staff noticed part would not fit inside of my vehicle, so they took time to install it for free. Highly recommend!
I had a wonderful experience buying a door from them. Mark helped me yo find what a was looking for my car and handle everything. They even put the piece in my car. Good people, wonderful service. I won’t have any doubt to buy from them again. Thank you guys!!
I find this place year ago and since then I been driving from Nashville to here I rather came here then any other junkyard due to the affordable car part prices ! Make sure you ask for jazi great guy to make deals with!
The staff was extremely nice and helpful. I arrived right before they closed and they were still beyond nice. I had an issue with my wipers and Mark even went out to my car to check them and offer assistance himself, I would definitely come back if I needed any other parts.
5 stars. Very helpful and wonderful people. I was visiting Tennessee from out of state when I had an accident. Not only did they patiently help me find the correct part needed for my vehicle but they also stayed over on a weekend until I could get there AND installed the part onto my vehicle for me since I didn’t know how and everywhere was closed on a Sunday. They saved me from having to drive nine hours home without a necessary car part. They were so patient and kind. Would highly recommend :)
This staff are all very respectful and considerate of your needs.customers needs are met in a timely manner and just a friendly neighborhood establishment.
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