Cookeville Auto Salvage LLC JunkYard in Cookeville (TN)

Brought our van in for a diagnostic test, thinking the issue was going to be something I couldn't fix myself. Turned out just to be a dead battery. But nobody called me and let me know that was the issue. Nobody called and asked if I wanted them to change the battery. Nobody even let me know when the work was done. They just did the work and charged me an insane amount for something I would've done myself. It's stuff like this why the smaller locally owned shops get a bad rap. They'll do anything to take your money rather than being honest with your customers.

Very honest and quality service, erver time .thank you Lee and staff.

Cookeville auto salvage is great to work with. They helped me with all my auto needs. Thank you

Awesome knowledgeable staff, couldn't ask for better service !

Best auto yard in Cookeville. Had what I needed. Professional courteous service.

Awesome place have everything I need I believe supposed to be calling me back here soon with a list of parts

Excellent Service. Although they didn't have one in stock, they helped me find the right transmission for a Ford e350. it is a hard transmission to get. They went above and beyond to help me get it. They spent alot of time to make sure i got a transmission. They even stayed around an hour and a half after closing to make sure i got it as quickly as possible. I really appreciate this business. I would recommend them to everyone. Thank you!

I contacted them about having a tail light shipped and they went above and beyond to verify (unboxing and sending photos) and be assured I was getting the correct part. The service was both fast and courteous. I would definitely recommend and return here. They deserve more than 5 stars!

I had to junk a car for the first time in my life and was completely unfamiliar with the process. These guys made it super easy and made sure everything was taken care of. They also offered me top dollar for my junk car when everyone else was offering pennies. They also offered to drive me up and down the steep hill on their site because my borrowed sedan couldn't handle the incline. Altogether friendly and responsive, too.

We had car troubles and other places were giving us the run around. (Keeping the car a week and then saying they couldn't do it. Another we called was super expressive and we had to bring our own parts) so we took it here after someone gave us a recommendation. They did a great job and made it really easy on us. The price was right. We'd recommend them

Cookeville Auto salvage helped us with a body shop repair though our insurance and it was the best experience of any of the few insurance repairs we have had. They were great at keeping us updated and the end result was excellent. Even with supply chain issues in 2022 they kept working to get us back on the road ASAP. Highly recommended company and staff. Thank you

One side of my bumper came unattached from running up on a curb. They fixed it in 15 minutes and didn't charge me anything! Also, it was obvious to me that they know what they're doing. I highly recommend and would definitely go to them again for repairs.

I don't visit salvage yards on a regular basis - maybe a handful of times. I've been to this one at least 4 times (I see another visit in my near future) and they are respectful, reasonable and most of all, NOT RUDE! Lee and Elohi have been very helpful and accommodating each time I have either called or visited. It also probably helps that I'm not a jerk when I speak to them. You tend to get back what you give. Update - If you call and they don't answer, they're pretty good at calling you back. That's good business. They have called me back twice after not answering the first time.

Absolutely wonderful customer service. They dont make you wait around. They're upfront with everything. Time, price, labor, etc. They even stayed open 10 mins after closing to make sure I got the part I needed so I could get my car running again. Decent prices too. I cant say enough good things about this place!

I highly recommend Cookeville Auto Salvage! My son had a pretty severe moon roof leak on the used vehicle we recently purchased for him. We took it to CAS based on the recommendation of others, and I'm glad we did! Lee and J.R. were friendly and they worked hard diagnosing and fixing the problem which ended up being blocked drain tubes. They also charged much less than a dealership would have for the work. Although we live approximately 1.5 hours away in another city, I wouldn't hesitate to make the trip again to let them work on any of my vehicles that might have a problem. Thanks, guys!

I contacted them today to find replacement panels for my jeep. The gentleman today was probably,if not, the most polite person I've EVER spoken to in the mechanic/car sale industry. He was very willing to help and find a soultion. I will be bringing my jeep parts up there to see about remount and repair and I have faith their service will be just as good in person! I believe they've earned a new customer! Will update my review once I visit in person.

Mike was helpful on the phone and in person.

Owner was a great person with a great disposition.

Quality parts at a reasonable price. I got my rear quarter panel glass broke out in December, everyone I called said 150$ or higher. A couple weeks ago my husband and father in law were there and priced a window for 40$ you better believe I bought it. Thanks again!!

I have known Lee harville for many years and he treats me more than fair ,always. And obviously not just me he treats everybody that way he would not be in business as long as he has been if he treated them any differently and besides that I just like his character he's just generally a decent person

Very rude. Tried to give me nothing for my stuff yet when I refused his offer and asked how much for his stuff he wanted an arm ,leg, and 2 children.

The people here helped me out a lot. They were extremely patient and answered all my questions and went beyond the expectations that I had. I definitely will be coming back and referring my friends to here.

Nice place. Got the part I needed no muss no fuss. The people were nice and helped out with some tips on installing parts. Ill go again IF something else breaks. I hope to not see them again but If I do need parts its the place i will go back to.

My wife wrecked her car. We decided to bring her car to these guys. They were very friendly and did a great job. They made my wife's car look like new. We are very pleased with the work they did including they saved us $1,500 on the lowest estimate. We highly recommend Cookeville Auto Salvage to everyone.

Lee is a great guy but their experience with Allison transmissions is lacking. 6 months to finally achieve marginal running status for my Allison. Very little attention to detail and quality on my project. I could fill four pages with details and did with documentation of complaints.

Don't have parts I need

Extremely helpful, generous, and honest. We called ahead about two parts and they had them ready and waiting for us. We will continue to use them in the future!