Great company! All of the gentlemen are very accommodating. They service the office I manage, they are professional, timely, and very efficient. We look forward to engaging with them in business and personal matters for many years. If you want great service call them.
Illegally repoed a car in the middle of wal marts parking lot today and said well we close at 4:30 so you can’t get it back till tomorrow oh and that at 3:45 they get the car
Car was repoed. I paid everything and my lender released my vehicle and told me to call the in about 30 minutes. I tried calling. I had to call 4 times to get any to answer just to be told I couldn’t have my car. Why? Because. That’s it. Just because. I’m then told to make an appointment online and I can come Monday. I try to go schedule my appointment and I’m told that the VIN number can’t be located in my system. Then where’s my car? No one can tell me. The guys are EXTREMELY rude. Definitely will NEVER recommend them for a single thing.
Very knowledgeable and kind. Traumatic wreck and they were as nice as can be when they came. And 2 days later when I got my things out, the "uncle" was terrific! He also made me feel very taken care of during the towing experience. He even came back the next day and cleaned up my yard and driveway.
Sadly as many people do I had fallen on hard times and my car got repossessed which made me have to work with this "company " this company did there job and repossessed late Thursday night. I did my job called my lender paid the fees needed to release my vehicle. That's where it went down hill! When I contacted Marcus Minor he refused to release my vehicle on a Friday. Refused to schedule an appointment to release said call back Monday. When I tried to ask a question the phone was silent. Mr. Marcus hung up on me with no professional response. So I attempted other resources and found out some things were not done appropriately such as towing over state lines. But I was told it was a civil matter. I reached out to the lender who wrote an email explaining due to some medical issues please release the paid in full vehicle mr. Marcus again refused I contacted the police they again said it was a civil matter, but so they would try to contact him and let him know that I had an oncology appointment on Monday that I needed to attend, and if there was any way to release it, would he consider it he again refused. What kind of person refuses to show a little courtesy and release a paid vehicle on a day they are open knowing that if she has to wait until Monday, she would have to miss that oncology appointment. I hope he is never in a predicament where he has to miss an oncology appointment simply because it was a Friday and "we don't release on Friday!" Stay far away from the man with no compassion and morals. Show kindness. For everyone else who assisted me did just that and couldn't believe this was occurring!
I can’t say enough good things about Minor -2- Major Towing! From the moment I called, Marcus the dispatcher answered he was friendly, understanding, and quick to send help my way. The driver, Crash arrived faster than I expected, and he was extremely professional, and handled my vehicle with great care. Once back at the tow yard Alto the Operations Manager explained what I needed to do next. What could have been a stressful situation turned into a smooth and stress-free experience thanks to their excellent service. They’re reliable, courteous, and efficient!!! I wouldn’t call anyone else for towing needs!
23 1/2 hour tow right here. It’s the way to go if your ever in need of any towing. Highly recommended. Just call and say hey mr.23 1/2 hour and he is there.
Minor 2 Major Towing in my opinion is the best in the Clarksville surrounding area. Thanks to Marcus and his team for working with me and helping me get my vehicle secured. Customer service was good and they also worked with me on the pricing, will use them again and recommend them to family and friends!
I would highly recommend this company! I locked my keys in the car and made one phone call and the owner came to my rescue!!!! Definitely a great experience with this tow company!
Great customer service!! Best Towing Company in Town!! Came to my rescue when I was on the side of the road with my baby in the night! I would recommend this service to ALL my family and friends!!
I called Minor 2 Major when my car broke down, I received immediately action on my vehicle. It was picked up in a very timely matter and brought to the location I had requested. I will always used them when in need. Thank you Minor 2 Major Services.
Great customer service! My 2005 Toyota Corolla shifter broke, placing me in constant neutral. They helped me get my vehicle to the auto repair shop quick and fast.
Great Service, they where very quick to my location, helped me find a auto body shop to cover and fix my damages.They where reasonably priced, and very professional. I would recommend them anytime of the day.
Very Professional and curteous service. I did not have a long wait while I was sitting in the cold weather. The operator was great as I sat in the truck while he got everything loaded and transported to my destination safely. I would gladly share the service with any of my circle if ever needed. Thanks for an awesome job!!!
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