I called at 7:30 and got an appointment at 1:00 the same day. I called at 5:00 to be told it would be the next day before they could get to it. It would have been nice to have received a call when they discovered they couldn’t fit my truck in, or when I called that morning. I didn’t really have a whole day to waste.
I had a great experience at Beachaven! They did my oil change, tire alignment and balance, and took care of a small repair I needed. Everything was done efficiently and everyone is very friendly! They explained what needed to be done without trying to upsell me on anything unnecessary, which I really appreciated. My car drives much smoother now. I’ll definitely be coming back and would recommend them to anyone looking for honest, reliable service!
Brought my truck in to get exhaust manifolds put on and overcharged for work. When I picked it up I heard a ticking noise which was a leak and they said it needed to be broke in lol. Work was already done and didn’t want to deal with them. Took it to another shop and said it looked like they hammered a bolt in. The threads were damaged and almost made me have to buy new heads but luckily the new shop was able to fix it and charged way less. They do shady work and over charge so beware.
Update: It was bad when I picked it up but it got so bad that I had to get it checked by another shop. It doesn’t matter if it was a year, bolts don’t loose their threads and look like it was hammered in. Also, suspension was done before I found out what the problem really was.
Shannon has always gone above and beyond to take of me and my vehicles. They are honest, fair, and very knowledgeable. Your vehicles are in good hands at Beachaven!
These guys were spectacular. They were the last people I called during the crazy snow and ice storm that occurred mid January. The gentleman I spoke with called in his partner who came in just to give me my oil change to keep traveling south. I would’ve been stuck there for days if it weren’t for there generosity and kindness.
Recently took my Honda CRV in for an oil change. I'm so happy I did, they checked my battery and I needed a new one. Mine wasn't charging 100%, and with all this bad weather I for sure wouldn't want to be stuck in the snow/ice. If you need an oil change, don't put it off.
Beachaven Auto on Madison Street had excellent customer service. They were clear about what repairs needed to be done on our vehicle. They were upfront on all of the costs and were priced fairly. My family will definitely be returning to them for our auto service needs.
Quick to respond to my jeeps needs, kept me informed of necessary repairs, friendly, helpful. This is my second experience and I am very happy with their work and care. Will continue to use them.
I absolutely cannot say enough good about Beachaven! We're traveling through from Montana and our van died at 3:30 in the morning, we called at 7:30 when they open (they are 24/7, we just weren't in that big of hurry yet) and had a tow truck on-site in 15 minutes. Got the van straight in and that crew went to work, gave poor Dustin a run for his money but between him and the rest of the crew they finally figured it out and got us back on the road. It's not real often you meet the owner of an outfit like this because he's the one that ran the tow truck down to get you picked up. Very competitive on the rate too, I was pleasantly surprised at the bill knowing how much time actually went into this job! Thanks again to the whole crew!
What a great experience. The folks at Beachaven Auto Care are fantastic. They explained in detail what my car needed, and the wait time was very reasonable. Now let's talk about pricing. It was fantastic. I was pleasantly surprised that for the first time, I was not paying a fortune to get my car maintenance and stuff checked. I will definitely return to Beachaven Auto Care for all of my vehicle needs. You guys ROCK!!!
Brought my car in for a check engine light. Despite having an older car (94) they were able to acquire parts very quickly and repair it for under what was originally quoted. I will definitely be bringing my vehicles here going forward. Very friendly staff.
I took my car to Beachaven for the first time a few days ago, and they were absolutely great! I called them at about 8 in the morning to pick up my car for repair through their tow service, and within 15 minutes they were at my house. I originally took it in for what I assumed was an alternator issue, but upon inspection they realized it was a much smaller fix and were able to communicate this to me and help me out the same day. I also got an oil change, the entire service took under 2 hours and I was back on the road. Compared to other shops I’d looked into in the Clarksville area and just in general, they were extremely professional and the entire service was fairly priced. 10/10, definitely will be coming back for any future issues and would recommend to anyone!
Great people that do great work. Went to the new St. B location and Carson and his team were professional and courteous. Had a scheduled appointment and I asked if they could do an additional job and they were able to accommodate. Very pleased with their work!!
I highly recommend Beachaven Auto Care. I went in for brake shoes, pads, rotors, a wheel hub and bearing assembly, and an oil change. From start to finish, the entire staff was friendly, knowledgeable, and truly amazing. When an unexpected issue came up and I had to leave my car, they went above and beyond by arranging a rental car so I could still get to and from work. The issue was resolved the very next day, and my car is running better than it ever has. Outstanding service all around!
I absolutely am very pleased with the effort and work they put into fixing my car, my husband had used them before and they great for him and now it wasn’t turn. I enjoyed the amount of attention that was put into the inspection that lead to the official diagnosis. And was shocked to even find things I didn’t know that was wrong , but was pleased that I had the option to only get repaired what was needed or affordable at that moment no judgement or questions asked, they even provided pictures with what I would refer to as “non mechanic “ explanation so that it was easier to understand and the electronic options were favorable. They also offer a payment plan method through a service that allows you to get your repair fixed and have you back on the road if you’re approved which can be very helpful (for us it was ), I was very pleased with the customer service I received when I called to get an update and also when I picked up my vehicle. I felt that it was fixed it a reasonable time and the price was fair , and that my vehicle was in trusting and safe hands. They also reassured me that if I had any further questions I could call or email/text or even visit and if I wanted to repair any of the other things they found that they would be happy to help and I definitely would return for sure. I also would recommend 10/10.
I got my car there right as they opened on a Monday and had to wait two days to find out it was my engine. They never even did a compression test so they just guessed it was my engine. The young guy that works up front is the worst in communication. It was a horrible experience.
I’ve lived in Clarksville since the early 90s and have spent years searching for an honest, reasonably priced auto repair shop I could truly trust. It took a long time, but I finally found it! They’ve handled all the maintenance and emergency repairs on our three vehicles over the past year, and I wouldn’t take my cars anywhere else. Excellent service, fair prices, and completely trustworthy. Highly recommend!
I always feel confident when my repairs are done at Beachaven Auto. They provide quality professional service with kindness . I recently had some extensive work on my car, but was pleased with end result and more than fair cost .Thanks Beachaven for my peace of mind !
Thank you very much for the quick response yesterday! (Towing )The service was quick and efficient making our day of distress much better. Thank you again for the service! If service is every needed again you will be our first call. Don & Joyce Moore.
Had a parasitic draw causing both mirrors to buzz forcing me to jump the car everytime I needed to drive it. He looked at it and fixed it within 5 min. The location on Wilma Rudolph really take care of people sometimes pennies on the dime. Good people, I'll absolutely be coming back.
Great service!!! I appreciate that they are always honest and friendly. I have always had a positive experience at Beach Haven Auto Care & Towing. I take my car there for oil changes and tire rotations and they are always accommodating and timely.
I can’t tell you how much I appreciate Shannon and his team. They put aside other work to immediately diagnose problem and get me back on the road so I wouldn’t miss VA appointment in Marion, IL. I was hours away from home and had already had a repair shop work on my truck in East Tennessee installing new alternator and battery. New alternator failed coming into Clarksville. Shannon got replacement quickly and no hassles. If you need help with your ride this is the place!! THANK YOU!!
That was a Sunday afternoon the tow truck arrived in a very reasonable time. The next morning there was a call notifying me of the problem was with my truck and how long it would take to repair it which was the same day. All expectations were met and the truck is driving beautifully.
Great service & wonderful guys. I had 22in rims & tires put on my truck. The company I ordered from sent me the wrong tires so the guys in the shop essentially do the job twice. They were very understanding & didn’t charge me for the mix up. 100% my only auto shop from now on. Thank yall.
These guys have been great to us. They don't do work that doesn't need to be done and they'll even tell you when something doesn't need to be done. I was able to drop my car off there over a weekend and they fit it in their schedule the following monday. Thank you very much for your prompt service.
Beachaven Auto Care is a great place to have your car serviced at. They’re honest which is the best part. But they e recently added some new technology that makes booking an appointment and staying up to date on the service they’re recommending and doing much better.
I always take my vehicles here, especially my Fiat. They are the only ones I trust to do my Fiat properly and at a reasonable price. When I arrange for an appointment, I know I will get taken care of when they say. They are very professional and respectful. Beach Haven auto is an auto shop you can trust!
The Beachhaven Auto Care & Towing Team provide the best customer service in town! They will treat you like Family and explain what your vehicle needs to be maintained and safe. Shannon, Carson, and the entire team are the best and stand behind their quality work delivered each and every time!
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