I manage a Fedex company here in Clarksville and Jones brothers is the only company I will call when a truck gets stuck or breaks down. They are friendly and respond fast every time. They always do what they can to get the trucks out as soon as possible. Good prices and good people 5 stars all the way around
Had a wonderful driver who picked up my car and towed it to shop to be fixed. Very kind, friendly driver Roberto let me and my son ride with him to the Christian Brothers auto until my ride came.
Roberto came to our rescue last night, very kind and great communication while waiting. He loaded the vehicle up and got the job done quickly and without concern. Roberto even went so far as to let me charge my mom's oxygen concentrator in the truck, definitely a driver that should be commended for going above and beyond!
Houston was a very polite young man under a bad situation with the business of Kennedy Bros. Alignment Center, LLC . Two of the employees cussing and yelling profanity names and threatening me, while one of the owners at the business allowed such ugliness. My items were broke and Houston went above the call of duty when they chained and locked a motorcycle, said they didn’t have the key to the lock. Houston had to drag it onto the flatbed trailer, helped take the chain off after reaching my destination. I appreciate how Houston was very professional and helpful to me! Thank you so very much! Houston is a keeper and I would use your company again and recommend your company to anyone that needs your services.
As other reviewers have said, great company. I was quoted 35-45 mins. Quan, my tow driver, showed up at the 40 min mark. Quan was friendly and professional. We had an hour and 20 min drive back to my house, Quan was great to talk to and made the ride go by quickly. I can't say enough about my experience. A bad day made better. Also for an almost 60 mile trip their rate was very fair. I would absolutely recommend Jones Brothers!
My overall experience was great,, from the beginning Alex in dispatch was very helpful.. She gave me a great price , and fast service.. James came to rescue me stranded on the side of the road, he was great.. He did an excellent job, he did the work with a 100% positive attitude!! James took his time to make sure that there was no further damage and secured my bus so that it would be towed safely and secure....I highly recommend Jones Brothers Wrecker Service... Sincerely Juan M. Mesa Miami, Florida
Called them on a Friday after being referred by the dealership I was going to take my car to. Received very nice, courteous and kind service from the person answering the phone. Gentleman that picked up my car came quickly and took it over to the dealership. Great service and would use again if ever necessary.
Excellent Customer Service. The wait time was very short. I say Jones Brothers will continue to get my business due to efficient service,kind,courteous,took Great care loading my car,not in a rush had time to inform me of my responsibility. I called several Tow Truck Services each one gave me the Excuse of we are busy and you will wait 2-3 hours...I said No I Am Not ..and I immediately called Jones Brothers and their response was "We will be there in the next 20 minutes. Thank you Jones Brothers for taking care of me and my car,taking your time to do a Great Job... I wish you all at Jones Brothers much successand I will let my friends,family know to Depend on Jones Brothers. Sincerely M.Phillips
Chipped a small corner of my center control console when they used a knife to pop it open, to try to switch my car into manual. (It wouldn’t switch which is why we had to call this company recommended by Jenkins and Wynne Ford) Otherwise, very professional and informative tech. Was diligent not to scratch the outside of my vehicle. Oiled the tires and put a sliding wedge so that it would not damage them when going onto the truck.
Update: They very quickly ordered the part needed to fix this issue. Outstanding customer service by the tech and problem resolution by management.
Great company to work with, everyone is very polite and very professional. I fully recommend working with Jones Brothers! They helped us out to unload a travel trailer from a low boy trailer. Fantastic job!
It was after hours around 9 PM and my call was answered immediately. The driver was there within 15 minutes of my call to pick my vehicle up. Thank you guys so much for making a very stressful experience a little bit less stressful by helping us so quickly. We will definitely recommend you!
I was concerned about my Mercedes-Benz Sprinter fitting on the bed of the tow truck. However, the operator assured me that it would fit. He also explained every point where the vehicle would be secured, and I really appreciated him taking the time to clarify the entire process of loading, securing, and offloading my vehicle.
I had a fantastic interaction with all parties, from the call representative to the tower. There was transparency on my bill before they dispatched, quick and timely service, were trustworthy, and had professional hospitality. When i needed to check in with the repair shop, the representative even called me back to check in. I had the option to pay my towman cash or card, or pay over the phone, which I appreciated. Highly recommend! They were a huge relief during such a stressful time.
Excellent services by Gaige the driver, with the traffic flying by us on I24. Even crawled under the trailer and took pictures for the repair guy. Knew exactly how to get us to the rv park safely towing our 31' trailer then contacted a close by mobile rv repair person and explained to him the problem and parts needed. Definitely will and would recommend again! 10 stars to Gaige, he's definitely an asset to your team!!!!
My boat trailer decided to blow its tire off on me, I called them to come help and they were on site within 10 minutes. Nathan loaded and unloaded this with ease. Highly recommend them!
Gauge was absolutely awesome !!! Took his time and saved my car from being a total wreck. It was not an easy job… but he was a complete professional and I can’t thank him enough!!!!! One wrong move and my car was gonna tip over…
I would ten out of ten recommend this company!! They got to us in no time. The driver Was very careful getting my car on the tow truck. Gage Dozier was great and made this bad situation of being stuck on the road not as bad. He got our car back to our house safely in no time. Very happy with this companies performance.
Jones Bros. Dispatch was very prompt and helpful. Their driver showed up in a timely manner and towed my truck to a shop to get fixed.. I have no complaints
We had waited hours for another company that repeatedly promised they were on the way only to call and ask for pictures so they would know what kind of truck to send. AAA canceled the other company and contacted Jones Brothers.
The truck arrived when they said it would. The driver was so professional and so nice, even helping me in and out of the truck. I can’t say enough good about our experience. Wish I had asked the driver for his name. A negative day for us ended with a very positive experience.
Per customer request I drove in yard, we had discussed that I would get stuck and customer agree to pay tow bill. He needed his tank pumped because it was backing up. Jones Brothers has towed me before and they are always so professional and friendly. They also made sure not to rut up the guys yard for the pull out. Took them 30 min to get to Elkton which was great timing, took no time to winch me out. These guys by far are fantastic.
JONES BROTHERS TO THE RESCUE!!! I can’t explain what i tremendous help Nick & Justin were from Jones Brothers. We got into big trouble when we buried a 15k Ib man lift in a touch spot with very little access. Getting this thing unstuck was a miracle: definitely no easy task. The men showed up and got right to work. True grit, problem solvers, and thinkers. Much respect to props to these men putting in the efforts to recover the lift for us. What a blessing honestly. Very professional, great communication, and effective work strategies. Thank you so much. Highly recommend ⭐ ⭐⭐⭐⭐
Fastest pickup ever. Houston came out and picked up my car in 2 minutes after a call. He helped me get my project car out of a tight area, grab my toolbox, and help unload them both into another tight area as I didn't have any help and couldn't do it myself. I appreciate the fast and extremely helpful service.
Jan 30, 2023
Nearest Junkyards to Jones Brothers - Flatbed, Heavy Duty & Semi Truck Towing
Website
