This rating is based on customer reviews, inventory size, pricing, and service quality
Hi-Way Wrecker Tire & Salvage in Bethel Springs, TN earns an overall 82/100. Recent feedback skews positive for fast, professional help—many cite quick tows, courteous drivers, and above‑and‑beyond assistance getting stranded travelers to lodging and back on the road. Customer service is often praised as kind and dependable. Common complaints: occasional rudeness, aggressive driving, high pricing, and poor callbacks on parts, hinting at uneven communication and uncertain inventory. Little is said about yard organization or finding parts, so those aspects are unclear. Expect speedy response; verify prices and parts by phone.
What clients say about Hi-Way Wrecker Tire & Salvage in Bethel Springs (TN)
Rude driver , drove his roll back like a Bat out of Hell with my vehicle on the back. I was driving 80 plus mph and could not catch up to him .. plus they changed my $150.00 for a 32 mile haul. That's $4.69 per mile .. Hi-way Robbery should be their business name ...
Dylan of Hi-Way wrecker this hero deserves our respect and gratitude he went far and above and beyond he literally saved the lives of our aunt and uncle who are elderly and went missing and we're on a missing person's report from Texas they ended up on side of the road broke down and freezing lost 3 States away in Tennessee . when the police wouldn't do anything he saw the condition they were in. And was in touch with our family put their truck on the back of his tow truck and brought them to Little Rock Arkansas to meet our family to pick them up. What Dylan did is far beyond doing a job this is actual caring for people strangers and treating them as if it were his own family We are so grateful We consider him a real hero. Thank you is not enough to express how greatful we are for his kindness and care A man of true character and integrity. Thank you for your kindness The Cernuch Family Happy New Year wishing you many blessings
Hit something on the highway after a great reunion weekend. Its late and my sons and grandkids are stranded. Called Hi-Way Wrecker they picked us up and the vehicle and these gentlemen were extremely nice to us. Got us to a hotel and fixed the vehicle. Outstanding review for this company. Would recommend it a hundred times over.
Couldn’t have asked for better service. The guys at this shop got us off the road under difficult conditions. They worked with us over the next few days while our rv was being repaired. Friendly, honest and dependable.
They took care of us quickly went out of their way to make sure we got to a motel for the night. Came back to get us the next day when our vehicle was repaired. I can't say enough about how kind and efficient they were. Very highly recommend
I tell yea what, I don’t know what I would have done with out that guy and his puppy. I wish I could remember his name. But had a blow out and they came and saved the day.
I was hunting for tires. They took my name and number never called me back. So I called them back . They said they didn't have the exact same measurements. So I asked them how much for the ones they had! They hung up on me!! I wouldn't suggest them to anyone!!! Nor would I ever go there myself!!!!!!
A055063 01508 000063, Bethel Springs, TNUsed auto parts store
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