Libby's Auto And Diesel Towing Inc in
Cornersville (TN)

Mr. Terry did a fantastic job towing my broken Mack Truck. He was very courteous towards me. He took his time and made sure the job was done right by making sure things were secured. He toughed it out in 20 degree weather, doing all he can. He dropped me off the hotel, no charge. I couldn’t ask for a better wrecker than Terry. He towed me from Lewisville, TN to Lavergne, TN and then dropped me off at the hotel.

Thank you for working on my truck, but I’m very disappointed with the pricing. I brought my own tire and was charged $154 just to change it, which is extremely excessive. As a truck driver on break, unexpected costs like this really hurt financially. I’ve changed tires many times before, and the most I’ve ever paid was around $67 for the same service. This price felt unreasonable, especially since I had no other options at the time and felt taken advantage of. The office staff was polite, but when it comes to pricing, there was no flexibility at all. I paid because I had no choice, not because the price was fair. I do not recommend this place unless you have absolutely no other option. Please be more fair with pricing, especially with drivers who are stuck and just trying to get back on the road.

Called in to get alternator replaced past Saturday Bryan showed up on his day off and got me back moving very professional i highly recommen them

Brian was friendly and professional. Solved our engine problem quickly and was on the road again. Never had to get out of our truck. Price may seem a little high but a professional service came to us. We didn’t have to go to them. A little high price is worth the convenience.

Was charged $358. For $8. In fuel. Service call $125., labor $62.50, mileage $132. He was coming from exit 22 to mile marker 34.8. Highway robbery, I figured $150 plus the fuel . And no , not transparent with price on phone at all . Thank for the help but never again .

Libby's was very prompt and great service! Had us back on road in no time.

Brad was the driver that I had pick up my car that had a flat tire, he is so awesome to talk to, very friendly and professional!!!! Would definitely recommend 100%

Car broke down at a red light. Nerves were shot. Guy who picked me up made a nightmare situation way more tolerable. Thank you for giving good service.

This company is amazing was in a bind got me right in and fixed me up. From the fist call with the lady to the tech fixing my truck hands down the best I've ever delt with professional friendly and knowledgeable. Wyers logistics will use them anytime we are in the area

Brian was so helpful and knowledgeable. I thought I needed a battery replaced but after Brian checked everything out I just needed a jump. He explained everything he was doing and why. He provided excellent service and I would definitely use this company again.

BEWARE!!Mechanics are a joke!! They can't even fix a air line on a truck. On top of that charged $675 and that he cut off 2 hours labor because he "messed up". It took him 6 hours to rig my driver up enough to get down the road 20 miles. I would advise to go somewhere else unless you want to have to call someone else back out and have to pay for these guys mistakes.

Awesome place! Went yesterday to change a steer tire on my freightliner. Very friendly, helpful, and fast. Got us back on the road quick with a new tire! I would highly recommend this place

Really nice people and helpful. My nephew blew a tire on interstate and they came to his rescue. Thank yall so much for everything. Highly recommend.

Be warned. They charged $700 dispatch fee and then $700 for 1 hour’s worth of work. I should have called around for prices as I called after the fact and several places gave me a cheaper price. Would not recommend.

Great service! Car broke down with the family and took us in the extended cab. Towed the car to a shop and dropped us off at a nearby hotel. Really helped us out.

Fast response and repair, mechanic showed up about 30 min after my call, he brought the part with him and change it within an hour, I was charged what I was told, no hidden charges. Fair price for roadside service.

I would just like to say this place is amazing. My boyfriend and I got stranded at 4 in the morning till 8 a.m. because my boyfriend’s truck broke down. Libby’s came out and helped us. It took all day long for the truck to be fixed but they fixed it. We were so grateful for them. I definitely recommend going there if you are in need of help!!

What professional and amazing service we received from Libby's Auto . We had an incident and needed help and they came, on a Sunday. The most kind human being, Carter, works for them, he went over and beyond to help us get back on the road and to our destination in Alabama. Please call these very helpful, kind people!! Thank you Carter!

BEYOND happy with our experience. We (Myself, my wife, 4 year old and 10 Month old) were driving from Franklin, TN to Birmingham and broke down (as luck would have it) just outside of Cornersville. Carter was quick to the rescue and was extremely personable and kind. He towed us back to Franklin and then offered to drop us off at our home, which was not too far from the dealership. 11/10 would use them again... just hopefully not anytime soon ;)

No complaints here, called at 10:46am on a Saturday and was loaded up and ready by 12:00pm Was quoted about an hour to be here on site cause driver was on another call. I didn’t even ask for price on towing it 35 miles one way. Cause no matter what it needed to be towed. Driver arrived and was also training another driver. He was going step by step and not taking any shortcuts. When they arrived at my home. DRIVERs even took care of the driveway not wanting to scratch the concrete. Super helpful and friendly. I offered a nice tip and both refused. We went back and forth. Driver ended up leaving the money on my windshield. I travel I65 thru that area daily and will definitely keep them in mind if needed in the future.

Libby’s Auto and Tow saved the day for me and my family, while being incredibly thoughtful and kind on top of that. The tow truck driver Carter who came to our aid was literally an angel on wheels. I was traveling alone with my 2 young children from Alabama back home to Michigan, when I got a flat tire. I was traveling on I-65, I was able to make it to the exit where the Tennessee Travel Stop is and pulled in to call AAA. While I was waiting for AAA my husband (who was in MI) called around to see if anyone had my size of tire in stock. It was a Sunday and I only had a temporary spare tire that I did not feel comfortable driving on all the way back to MI. My husband told me to call Libby’s and give them my tire size, because he spoke with Libby and she needed to know what size of tire I needed. I spoke to Ben and they didn’t have it in stock, but offered to call around and find one. I said I would call them back. I wanted to figure out a few things. Ben said ok, and took my information. I called around to a few places to see if I could find my tire. While I was doing that Ben called me back to see if I was ok and if I wanted them to send their wrecker driver to tow me anywhere. I asked if they could just come help me put the spare on, since AAA still had me waiting, with no end in sight. I would then try to get back to my sister’s house with the spare, (Huntsville) and wait to find a new tire in the morning. (Every place I called did not have my size tire in stock). And most places were closed since it was a Sunday at 5pm. Ben said their wrecker driver was on a call but as soon as he got back they would send him over to me. He arrived about an hour later and changed my tire putting the spare on. I asked him if he could give me a receipt so I could make a claim to AAA since they didn’t work with AAA. He said “pretend I was never here”. He wouldn’t take my money when I tried to give him a “tip” for his kindness and generosity. He said “I believe when you put good out into the world, good comes back to you and you have already had a stressful enough day dealing with all this”. He said, take care of these babies and be safe. I had tears in my eyes and a lump in my throat. His kindness will be paid forward and the thoughtfulness and kindness from Libby and Ben was remarkable. If I lived in this area, I would be their customer for life. Thank you Libby, Ben, and Carter! And 5 hours after I placed the call to AAA, I got a message saying they had a technician heading to me. FIVE HOURS! Thank God for Libby’s. I can’t imagine how hard it would’ve been with my 2 little boys waiting FIVE HOURS for AAA to come and help. I’ll be canceling that useless membership.

Called after spending the night in a nearby parking lot with our 5th wheel because our dash was reading "check trailer brakes". The 5th wheel has electric brakes and we weren't sure of the problem, so I called the shop in hopes they could at least look at them for us. Not only did they immediately get us in (they were busy and exceptionally wonderful for making sure we could continue on our way for our trip), but they diagnosed and fixed our broken trailer brake. Jeremy worked tirelessly to ensure he could get the parts same day, calling surrounding businesses. They also identified a nail in our tire that we didn't know about and very reasonably fixed that up while we were waiting on parts. They had the sweetest and most personable gal in the office, Avery. She was beyond helpful also. I cannot sing the praises of this establishment enough- we felt valued, and Libbys was kind, professional, extremely reasonable in pricing, and got the job done correctly and quickly. Thanks to Libbys we are on the road again, and our family road trip can continue. Thank goodness we called Libby's!

Robbed!!! Charged $1212 to tow van and hotel drop off! Find another towing company! Owners will lie and try to scam you. Not upfront and transparent about services and prices. Charged $600 for ride from owners to hotel in old/dirty van. (Next day told us they would have to get car detailed because of goldendoodle.) This charge was MORE than it was to tow the van. The $600 fee covered their travel round trip: 65 miles one way. They charged 156 miles for round trip . The only price given was $3/mile to tow van. (A Lyft to hotel was $215 but they offered to drive us.) When inquiring about prices, the female owner said multiple times “Ask the driver, I know nothing about the prices.” We are family of 6 + dog who broke down on I-65. Told tow truck could not fit us. The next day, called 7 other tow companies to compare. All said they would transport the entire family and dog in their tow truck + van and quoted 65 miles based on exact location. All seven companies said $500-550 MAX and said the other company stole our money.

My truck broke down in middle of nowhere in Tennssee heading to Alabama. Daren and Carter (idk if i have their name right) come out and rescue me. Take me to safe place, one of his son also took me out for dinner. This is very professional service , they very understandable for your situation and they try to help you as much as they could! Libby she was really nice and even send her employees to take me to the store if needed. This place is deserve 10/10 starts.

If I could leave zero stars, I absolutely would. If this company is completely predatory and must have stayed in business by taking advantage of people in need! My father ran out of diesel on the interstate and was 5 MILES from the next exit and from where this business is located. The woman who answered the phone made no mention of the exorbitant cost it would take for them to bring 5 gallons of diesel 5 miles down the road which ended up being $270.00. The technician that brought the gas told my dad it would have cheaper for him to be towed in. We were not expecting this to be done free of charge, but $270 for 5 gallons of fuel and them having to drive 5 miles is absolute robbery. My dad is the kind of man who stops anytime he sees someone stranded or needs a lift--which is often--because he travels so much for work all over the Southeast region. He would literally give the shirt off his back to help anyone in need. This company absolutely took advantage of him. Again--we did not expect the service for free or to only pay for the fuel. However, $270 is asinine for the services that were rendered and they were completely back-handed about how much it would cost knowing he was stranded on the side of the road. I would HIGHLY recommend you take your business somewhere else!

Chris from Libby’s saved my family’s Christmas last month. We were on a 12 hour road trip to visit family, towing our travel trailer which we live and travel in full time. We thought we popped a tire so we called the nearest roadside assistance - Libby’s. Chris came out to help us (in the dark, in the rain, on the side of the highway), and saw that our problems extended past just a blown tire. He dedicated his evening and the entire next day to helping us get our trailer to a safe place to repair ASAP, and was able to acquire the specific parts needed in unbelievable time. The unexpected troubles were very hard on my toddler and baby, but Chris was a true hero and got us on the road in time to share Christmas with our family. You’ll be a part of that story the many more times we tell it! Our thanks forever, Andrew & Emily B

2021-we were stranded at a roadside pull-over on I-65. Through AAA Libby’s came to our rescue. Anthony towed both truck and camper to a temporarily closed truckstop. The next day he towed our truck into Huntsville. He was so helpful and we are really grateful for all he did to assist us.