VERY rude!! This isn’t Dads anymore, but a corporate co full of rude people. They had all details of the job and raised the price by $1,000 after waiting 2 hours for them. Rude dispatcher. No thanks!!
Rude! They had us wait for over an hour and a half. After we called and asked for an update, the representative cancelled. She yelled and hung up the phone. She said, “We are too busy. I will do you a favor and cancel.”
Rude! They had us wait for over an hour and a half. After we called and asked for an update, the representative cancelled. She yelled and hung up the phone. She said, “We are too busy. I will do you a favor and cancel.” It happened over the weekend, so I could not speak to management. Each time I called to tell her we never cancelled, she hung up. So we waited over an hour and a half just to not be serviced. Not to mention, this happened after 2 AM, so we waited over a hour and a half just to be left finding a new tow service. I will never use this towing service.
Tim is a rockstar and helped me out tremendously, he was polite, friendly, thorough, and went above and beyond. He Took a bad situation and turned it around. He will be my first call for any towing needs in the future.
I had a very negative experience with Dad’s Towing Service. Their staff was extremely rude and unhelpful. I reported that someone parked in my assigned parking spot and asked them to tow the car. They promised to come but never showed up, leaving me stuck without my parking. This shows a complete lack of professionalism and responsibility. If a towing company cannot handle a simple request, then they cannot be trusted for more serious situations. Very disappointed and will never use their service again.
I had a car towed. I called at 11:00 and the driver srrived at 11:23. Thats the fastest response I've ever seen. The driver was quick but thorough. When he reached my grandma's neighborhood he called her and let her know that he was going to be pulling in. He was very polite and professional.
I call them for a tow office said that driver call and let me know when he would be their. And I ever got a call so I called a different tow com.and when the driver got their he called me every name in book and left... I will ever call them again!!
Waited an hour just for the guy to drive past me and keep going. Called them back and the lady told me he didn't see you and somone will be there when they get free
Dad's Towing / West Nashville Wrecker Service was a lifesaver getting my bricked Tesla out of a tight downtown garage to the service center. Another tow service said they couldn't do it. When we couldn't get the truck down the spiral ramp, the driver got creative and we made it work. Thank you so much!
Prompt, Excellent and Courteous service received by the gentlemen that picked up me and my car. I would definitely recommend this company to anyone needing a tow.
Watched a tow truck driver swerve in and out of traffic at 4:45 PM on 5/16/2025. Transitioning from I65 to I40 drove off the highway into the median and almost caused several wrecks getting back into traffic. The most unsafe driving I have witnessed bay anyone who should operate a large truck rescuing vehicles. Drivers had to lock their brakes to avoid this dangerous operator.
This company is a reflection of how our society has gone downhill. They have some kind of shady deal with metro. My friend who is a struggling, single mom had her car towed in Old Hickory after just a few hours on the side of a residential road in the village. Almost everyone in the village parks on the road, as most of us do not have driveways. She had an issue with getting a tow truck through her insurance b/c it was late at night. She had a tow scheduled first thing the next morning, and left two notes in the windshield and driver’s window explaining the situation. These VULTURES came and towed her car within a few hours & charged her a fortune to get it back, which she obviously did not have to spare. Not to mention, when she went to get the car & tried to explain the situation, the girl at the desk was an absolute nightmare & rude as hell. Growing up in a small town, I just cannot imagine treating folks like this. I really don’t know how these guys sleep at night.
Their front desk service lady was extremely informative and honestly very helpful. She was very nice and did all she could with regards to helping me out with my vehicle and answering any questions that I had. But that’s it. She was the only thing helpful about the whole situation. When I went to go get my vehicle off their yard, they stole out of my vehicle; my 1/2” Milwaukee M12 electric ratcheting torque wrench , my M18 Milwaukee 3/8 impact gun, Along with my 12 amp m18 battery, and four 5 amp m18 batteries! The best part was, when I got there, they tried to say that they never went inside the vehicle…. Yeah right. I left it unlocked because the battery had died, but yet once I get there, it’s locked. I look inside. The parking brake is on and I could tell that my whole car had been ransacked by them. They never go inside the vehicle, is the farthest thing from truth. But yet before my vehicle was towed, I had just done an oil change and my drain pain was underneath the vehicle. Somehow, when I went to go pick up the vehicle from the tow lot, the drain pan and old filter magically ended up inside. But yet they don’t go inside your vehicles, right? BS!!!. Do not trust them, it’s pathetic. It’s bad enough if you have your vehicle towed, or something unfortunate happens to where you park in the wrong place or something of that matter. But to top it off, they steal your valuables and the tools that you use to earn your living and make money for you and your family? Man that’s weak and what kind of company is over there. . If you can avoid them, do it. But if you have to use them, make sure you have nothing that is worth any money or value because it will get taken.
I call Dads when I broke an axle on the interstate. They came quickly and picked up my trailer and stored it till I could come back and get it. The price was very reasonable and they did everything they said they were going to do. The Driver and dispatch were unbelievably nice. Thanks for all the help.
Daddy’s Towing came to my rescue and made sure I wasn’t left stranded. They stayed with me until I had a safe ride and went above and beyond with their kindness and professionalism. Truly grateful for their help!
The People leaving bad reviews have to be slow because these guys are awesome. Ninety bucks, ten minutes, done. Can't remember the guy who helped me but to the dude who towed my Jeep at 1070 Main apartments, you deserve a raise. Quick, cheap, and efficient.
It’s never any fun when you’re traveling and your vehicle breaks down. Eddie made a world of difference and we so appreciate his attitude and helpfulness. We had been in town one day, dropped our RV at the park, and our truck broke down the next evening. Yes the tow was expensive but we didn’t have many options. Not only did Eddie offer to take us to another repair shop when the dealer said it would be a week before they would look at it, but he also drove us back to our RV after dropping off the truck. Instead of having a bad experience and issues upon issues, he made the experience so much easier!!!
Mr.Buddy was awesome! My work van broke down right in front of his house and he had 2 calls to run already and caught me while he was walking out to head to those calls. He brought my van all the way to Nashville without question on his flat bed. This guy needs a raise! He could easily have told me he was already booked and it would have been totally understandable. Instead he went out of his way to help me out! Made my day seem a little less stressful. Please recognize Mr.Buddy in some way at your company Thanks again sir.
Edit. Used you guys again tonight and Mr. Donald came out and got my van unstuck where I turned too sharp into a customers driveway and my back wheel dropped into the ditch pinning the van onto the concrete. I was under the impression that the shock had broken. Mr. Donald immediately let me know he thought the van was okay and drivable. He could have not said a word and towed the van and made more from the tow. Instead he picked the back tire up carefully with the flatbed and set it perfectly back in the driveway. He charged me a 1/4 of the price he would have to tow it. Thank you so much sir, you didn't have to tell me anything about my van being okay but you did, which saved us lots of money. I hope they pay you what your worth. In my opinion your worth a million bucks and a steak dinner. Thanks again Mr.Donald God bless you sir.
We were traveling through (Illinois to Florida) when all of a sudden, our truck decided to not have any forward gears anymore. We were just outside of Nashville on I24, right before the I24/I65/I40 split. Unfortunately, we had some life lessons on getting a tow. Oh, we also had our 5th wheel camper in tow.
We called around to a few Ram dealers to see if any of them were open (it was December 30th, so the holiday weekend) and if they had any suggestions as this was the first time we needed a tow. We finally got through to one of them and they suggested to contact Ram to get a tow since we bought our truck new in June. It took us 4ish hours of messing around trying to get a tow before we decided to call a towing company and get our own tow. Ram wouldn't cover our camper getting towed (just the truck), which is whatever, just wish they would have told us right away so we could have gotten off the interstate sooner.
We told Dad's what was going on and that we also had a 5th wheel camper. They said they could handle all of it at once and they would be to us within an hour or so.
We sat on the side of the interstate for about 5 hours at a very busy area. Thankful we weren't hit. Dad's towed our camper to a near by campground and the our truck to the near by dealership. Both guys were so nice and awesome!!
**No human beings rode in the truck while it was being towed. I took a picture right as they got there and then I got out right before they loaded the truck.
HUGE shoutout to Bobby for going above and beyond. He was very kind to a large group of us from Indiana (14 of us with multiple cars). He helped make what could have been a very costly mistake into a wonderful act of kindness and showed us there are still decent people willing to help others. We are forever grateful that our experience with your company was a positive one. Thank you and I would recommend you to anyone!!!!
Nothing but praise for these guys! We have a commercial account and they have been dependable and awesome since day one! Sure it may be an hour before they get there but that’s because Nashville drivers are getting more aggressive/ careless as the population grows and often there are multiple accidents that there dealing with… as do all tow companies. Remember that most of the negative reviews are from people mad about being towed from parking illegally or not paying the parking lot fees. I appreciate their service and recommend them to anyone. PS… they tow Teslas, which is a rarity as some tow companies won’t touch electric cars! Thanks Dad’s towing, us at Nashville Electric Transportation appreciate you!
My Car Was Towed To The Dads Towing Lot Due To A Blow Out & Everything Went Smooth Until The Car Was Supposed To Be Pulled Out By A Wrecker.
Come To Find Out They Are Pulling My Car Around Via Forklift, When The Car Was Dropped Down I Noticed Damage That Wasnt There Moments Before It Came Out Of The Gate.
(1) My Front Bumper Was Ripped Almost Completely Off
(2) My Undercarriage Was Ripped Almost All The Way Off And Is Now Dragging When Driven
(3) A Few Dash Lights Are On That Were Not On Before The Car Was Dropped Down
(4) Check Engine Light, Brake Light On & Speed Sensor Damaged
Dads Towing Staff Let Me Know That They Were Generous Enough To Not Charge Me The 35$ Drop Fee And I Had Wondered Why Before Inspecting My Car After It Left Their Yard
After Explaining That I Want Something Done & That I Work Hard For My Stuff They Just Brushed Me Off Even More..
(Im Still Inspecting & Finding More & More Damage)
My bb is in home now. I'm very grateful to Jehovah and to Dad's Towing Service, efficient work excellent kind attitude and above all they protected my property from thieves who wanted to pose as owners of my car. I recommend them 100% loyal according to the law. The lady at the reception and the tow truck driver thank you both for your kindness, patience and understanding knowing that I speak little English.
Called..the dispatch lady was very professional and personable. I gave her location she replied "someone will be there with-in 45 min to an hour." Truck showed up in less than 30 min the driver, Robert, friendly and professional my driver and I followed the truck to my home he new exactly were to go flate rate 79.75 with tax. Cheapest tow i ever paid with great customer service. Thanks Dad's Towing!!!
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