I’m from out of town and had a tire issue. These fellows were so kind and considerate with the way they took care of me. Couldn’t ask to be taken care of better. Thank you all
Had an issue with the car called and they got me in and took care of the problem also done an inspection letting me know other issues that may need attention further down the road.
They really helped me out on my recent trip to TN … I can’t express how great the service is… They will definitely be my go to for my future vehicle needs … Thank you so much Bruce and Colton and the service techs!!!
Bruce, Colton, and everyone else who was involved were very friendly, knowledgeable, and helpful. I picked them over other service providers in the area based on their Google reviews, gave Bruce a call, and trusted them immediately. I would recommend them to anyone. Thank you guys!
I needed brakes and rotors and was well pleased with Main Street Tire in Decherd. The brakes are soooo smooth. Thank you for taking care of the problem and such a great job.
I don't trust a lot of places after some bad experiences. I looked at the reviews, decided to give this place a chance and I'm glad I did. Really nice people, great service. I needed my tire fixed quickly since I work nights, overtime until 8am, and wanted to be able to get some sleep before work. I was there less than an hour. I got seen quickly, and my car was in the back fast. Definitely highly recommend this place and will be returning.
My tire pressure system started throwing a code, they squeezed me in on a Friday and changed the battery and re-learned the system. Excellent service, friendly people.
I’m going to add on to my review, months later. I figured I had a bad wheel hub, called and asked if they could check it out for me on short notice, they were happy to get me in, and a couple of hours later, problem solved. You can’t ask for better service
Went in with a tire issue, tire pressure going low in left rear driver side. They found the problem was oxidation on the rear wheel The tire was mounted to. They got the oxidation off Place the tire back on aired it up and I was on my way. I like the way that later on I got a full report with pictures of my vehicle to look over even though it was just a tire problem.
This is my 3rd time using this shop. As a female, I dread going to the mechanic. I always feel like they are mansplaining or trying to sell me things I don't need. I have never felt this way at this shop. They are always so nice and have inspected my vehicles without giving me a list of things that need done. Will definitely use them for all of my vehicle needs.
I was in bad need of a tire replacement. It was late afternoon. The service was great and accomplished in a timely manner. Will be back this week to have other repairs done.
Visiting my son, had a battery issue that I mistakenly thought was a starter.
From the initial call with Colton to set the appointment, to having to wait til the following day thanks to AAA failing to get my car there. Then Bruce getting me out timely and getting my brakes changed. All around great experience in a bad time.
The entire stuff I dealt with were nothing less than fun & professional. I lived anywhere close. They'd have my business any time I had issues.
Had online appointments available, I made one, got "fussed at" for using it "cuz it don't know what we got on the schedule" was what I was told. The $50.00 to have my provided tired mounted and balanced was actually $76.00! The $20 for taking my old tires was fine but the other fees weren't mentioned. Never again
Great service and friendly staff. I pulled in without an appointment and they got me right in to get my tire fixed. I was from out town driving a dump truck. Truly appreciated the quick service and friendly staff.
The guys here were straight to the point. At no point did I feel like they were trying to sell my anything extra, and when I turned down a replacement tire they did not fight. The repairs on my car were quick and, honestly, probably cheap for the work done. I will certainly be bringing my vehicle back here in the future, and I recommend you try as well.
Has a screw in my tire and was leaving for my vacation in a couple hrs. They were very busy and booked up for the day, but instead of turning me away (as Co-Op ) did , they worked me in and got me fixed up pretty quickly. Highly recommend great service and friendly staff
I highly recommend! I don’t plan on taking my car anywhere else as long as I live in Tennessee. The entire process of getting my car fixed up was lovely and I had a great conversation with the owner Bruce. After getting my car done I realized my phone was dead and I didn’t know how to get home, Bruce had me follow him back to Sewanee so I could get back. The entire experience was genuine kindness and professionalism.
Customer service is top notch! They were kind and respectful and got my car in quickly and even called the next day to make sure I was happy with the service and everything was okay with my car. I will definitely be back!!
Very professional yet personable. We really appreciated the diagnostics they sent to phone where they checked then were able to say if that component needed work or not (with photos). The price was fair. They were completely honest about the amount of time and finished in a timely manner. We will continue to do business with them and will recommend to others.
I called before I went there, Bruce was very helpful in answering all my questions. When I arrived, he took the vin and created a file for me while my truck was serviced. After service, he was very thorough in explaining everything and showing me my profile on text of what all was done. Next day I brought my wife's car there and experienced same great service.
Always great and curtest service here the front desk guys will go out of their way to answer why questions you may have. They treat your vehicle with care and always do a clean timely job. I’ve brought multiple vehicles here include family members and recommend this shop to everyone. Best place in middle Tennessee for service.
Chuck was very helpful and friendly, they even gave me a ride home so I didn't have to wait. Awesome brake job. Great price.
Went back the next day to have my windshield wiper sprayer fixed and did a great job. New wiper blades as well.
The customer service was a nice change of professionalism and the actual help choosing a tire for my Jeep was above expectations. When my Jeep was completed, the text message with the detail and pictures of the full inspection was very impressive and gave me a renewed sense of comfort knowing I was in good hands.
