Parts City Auto Parts - Alexandria Auto Parts in
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Address:905 Brush Creek Rd, Alexandria, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:37012
Working Time and Location
What clients say about Parts City Auto Parts - Alexandria Auto Parts in Alexandria (TN)
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Great people,,,great service. Well run business...i always go here for auto repair... You can always count on Brad, Chris and any of their employees to go the extra mile to solve your auto repairs or just regular maintenance.
Feb 22, 2026 -
These guys are great. Honest, competent and professional. Recently had them do brakes (pads and rotors) as well as spark plugs on a Jeep GC. They scheduled me in and I had the vehicle back in 24 hrs. Highly recommend.
Aug 18, 2025 -
Bought a starter from them early May, 2024, replaced it, brought back the old one for core. Got back in the car, tried to start it, & didnt turn over,click, or anything. Brought Chris out there to look at it. Mind you, Chris is a "good mechanic", but this time he played dumbfounded at the problem. Tells me,"man, I dont know could be ignition, maybe some bad grounds need to be cleaned?". He checks the battery, lays his hands on the fuses to see if anything clicks while I try & start it, tells me to press the clutch down hard. Nothing happens. He sais "dont know man, try & clean some wire grounds & the battery terminals". So i procede for 30 mins, nothing works. I tell them inside that nothing works. With a smile, Chris sais"We got it, we will take care of ya". I thought "that is awesome!" Been goin to thes guys for about 4 years now & they "seemed" to have done me right. 2 days later, Chris calls, tells me they got it taken care of. I ask what the damage will cost & what was wrong. He said " $335, took about 4 hours, but we charged you for 3(how considerate), needed a few fuses replaced, & wire needed to be made due to some wire melting which shorted it out". I knew that wasnt a 4 hour job. I know enough about cars & what they did. I go in & pay, ask them them to explain to me what they did. Chris walks away, Brad tells me with a firm look," you were lucky and blessed, this could have been bad". I disagree, fuses are there for a reason. They couldnt show me what they did cause it was pouring rain outside(lucky for them). So they ended up changing ONE fuse, splicing & making a small amount of wire, zip tying it back from the engine, & putting heat foil around a pipe. 4 hours? No Chris & Brad, you lied, took advantage, & ripped me off in labor as so many mechanics do! This was maybe a ONE hour job & 36 bucks in parts. Upon inspection under the hood once home, I discovered the EGR valve hose was missing. I had to find one at the house & replace. Also, a hose coming in from the air intake running to the top rear right side of the engine was disconnected! Extremely dissatisfied with their work & the price they charged. Unfortunately, they have lost my business due to this bothersome situation. A shame on how greed & lies control so many people. I Will NOT be returning there. Thank you guys for running a faithful customer off & ultimately saving me many future headaches & money.
Jun 02, 2024 -
Full service they do the best they can, always professional and always the right parts
May 10, 2024 -
Very knowledgeable and helpful. It was refreshing to have the correct piece of cable made to order.
Apr 24, 2024 -
Best place in the world take your car to get it fixed!!! Brad and all the guys do an excellent job!!!!
Feb 16, 2024 -
CHRIS AND BRAD DO A GREAT JOB WORKING ON CARS. TOP RATE SHOP BY FAR. ALWAYS GREAT!
Dec 11, 2023 -
The people was amazing, the atmosphere was the best, the service was excellent
Mar 05, 2023 -
I had a battery issue and the staff was so friendly and professional. Even though they were busy, I was helped right away and felt the price was very fair. Thank you Brad! The employees were familiar with all of the people in the shop, and I will be a return customer too.
Dec 16, 2022 -
These guys always have a wait time to get your vehicle checked on, usually two weeks or so for me. But me returning as a customer is just a testament as to how well their service is. These guys do great work.
Jan 21, 2022 -
Fellas did a good job fixing my truck. Wasn't too pricy and time was wasn't bad either.
May 27, 2021 -
Wow! Lots of great, wholesome selections right here! Just a bit higher in price, but the quality is worth it. Clean, well-organized, and knowledgeable friendly staff make this a great place to shop.
Jan 21, 2021 -
Alexandria Auto parts is an amazing place to have in our community They are a real parts store.
Jun 01, 2020 -
Ive been their like 10 times over my sons used cars & have always got a fair price & great service.
Feb 02, 2020 -
These guys are a rare breed anymore..they were awesome in helping me fix problem I had with my car‼
Nov 12, 2019 -
Awesome people and awesome service.They put honestly and integrity before money.Cant say enough good things about these guys!!!
Oct 26, 2019 -
Wont go anywhere we lse to jave my car fixed. Pleasant staff they explain the whole repair process. Best in my opinion.
Aug 19, 2019 -
Great little courtry auto pats store. And, locally own by friendly and helpful people.
Dec 07, 2018 -
Only place I have my car serviced or any work done on it. Good service reasonable priced
Jul 15, 2018 -
Very by helpful in fixing my tire, friendly and knowledgeable . Would recommend it very highly
Jul 02, 2018 -
The Auto Parts / Tire Shop was very nice and ready to go to work on my Auto as soon as they arrived. Fixed the hole in my tire and got me back on the road in a very short time period, with minimal cost. I Thank them again.
Jun 18, 2018
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked