My jeep broke down headed home from vacation. Called them while mentally preparing myself for the tow bill and repair bill. Let's just say I would pay that bill twice over. Very affordable and super quick. Sonny and his guys will get you taken care of. Steve was our driver and he even gave us a ride to the next town to a hotel.
Me and my husband had Hartford towing tow a camper for us and it was an older gentleman.I have nothing but praise for him he was really nice and patient.He did an awesome job towing and parking where we wanted it to go.Definitely recommend going through this tow service.
The bestest people ever! Very accommodating and eager to help. Towed our car home back to Oak Ridge TN for a very reasonable price. Super clean and roomy tow truck to bring us home in. Lovely people.
I was 1/4 of the way through a 20 hour road trip when my tire light came on in the middle of the gorgeous TN mountains, (if I have to die via a vehicular incident, this is a great/gorgeous place to do it at least) - this area is insanely pretty but just narrow, one lane roads with limited pull-over capabilities, driving solo as a female, with a tire warning so naturally, I was a little terrified. I stopped at an Amoco gas station on the first available exit & couldn't get my tire valve caps off, even with pliers & knew I was screwed! I asked the Amoco employee if he knew of anyone local as it was 8pm-ish, getting dark and I knew my roadside assistance would take 7 years to find me in the middle of nowhere/the mountains. I called Hartford Towing from a business card the Amoco gentleman handed me - and I couldn't have been happier with their service! Not only were they kind, compassionate and professional, they got to me quickly! Nick, the gentleman that saved the day, was so kind & funny and put me right at ease! I felt super safe with him there (not that anyone would want to kidnap my old crusty self these days anyway LOL) but you could just tell, he was a great human! He not only got my valve caps off (which was super difficult) he checked all of my tires and put air in all of them, then stayed to make sure I was OK and reminded me to reset my dumb VW tire light that comes back on after I drive a bit. HE WAS FANTASTIC and I would recommend him/this company to anyone!! Thank you guys so much for the assist! I made it across the country without another tire issue thanks to you! Take care of yourselves & be safe out there!
Just wanted to share this. Apparently the owners of this business have big Godly hearts! Using advertising space to reach out to those in depression or disconnected proves this! To take time out of their busy day just to talk to someone who needs to feel needed speaks volume about them! May God bless this business and its owners for their deep concern and for spreading God’s love to all who read this ad in the Newport Plain Talk!!
During Hurricane Helene cleanup and recovery, I got my track loader stuck in a couple of feet of silt. Hartford towing showed up quickly. Sonny had us back helping people in less than 30 minutes. Very professional and affordable.
We were in town for the ARA rally and had our car go down a cliff. Talking to the good people from the fire department at the raceway they recommended we give you guys a call. The 2 good ole boys they sent out to help us they were phenomenal! It was late at night they came out and helped us till 2am! Now that’s some service!! Great people down here. We really appreciate you guys getting us out of the woods.
At 3:30 on the 4th of July we hit a chunk of Tennessee rock and got a flat tire. We were due to be on the river for a family rafting trip at 4. After limping our car into the parking lot, AAA was no help unable to guarantee a time, we called Hartford Towing. Not only were they courteous and helpful on the phone, they had a driver to our car in less than 20 minutes. He changed our tire, and called in to order a new tire so we would be able to make our drive back to Michigan the next day. If I could give 10 stars I would. All of this on a holiday, and very fair prices as well for the service and the new tire. HIGHLY RECOMMEND!!!
Hartford Towing & Auto is absolutely amazing and I recommend them 10/10! Last week, On our way from Ohio to South Carolina we blew a tire out and they were the closest auto shop. In less than 30 minutes and $30 later, we were back on the road with a new tire! Thank you!
After rafting yesterday my boyfriend locked our keys, phones, and wallet in the trunk. I contacted my insurance for roadside assistance and they sent Hartford towing. The guy was so busy but still took his time carefully opening my car to avoid locking us out completely. So happy with that interaction, great company.
Thomas came out to help via a USAA roadside assistance call to help us break into our car after losing the only key in the woods. Thomas was efficient, professional, and went above and beyond with his kindness. I’m so glad he was on the other side of my roadside assistance request.
Traveling home to Ada, OH from Elberton, GA we picked up a strange piece of plastic on I-40 that went through the sidewall of our tire. Was able to add enough air to the tire to quickly get to their shop. They were extremely helpful and quickly found a replacement tire. They swapped the tire from the rim and had us back on the road within 35 minutes, and the rates were extremely fair!! Thanks for your friendly service and helping us out so quickly!!
My car broke down on the highway around 8:30 pm Friday. They were quick to answer, quick to come get my car. Worked on it Monday, and had it done and ready within a few hours. They were clear on prices and expectations, and as a solo traveling female with dog in tow, not from this area at all, my mind was at ease and I felt well taken care of. Thank you for the excellent service guys!
LOVED. My friend and I had to pull over on the highway and were stranded. We are from Ohio and it is a Saturday so no mechanic is available in East Tennessee at this time. The gentlemen helped us point us to a hotel and a recommended a nice mechanic. Thank you! Need more ppl like him, he needs a raise!!! Above and beyond
Very kind and easy to work with and gave me no issues getting my belongings from the car. I would use them again although the prices are kind of high for a tow but so are all the other towing services around here and likely the others are even higher than this one so I would still use Hartford towing . Hands down. Thanks guys. You were awesome.
My husband and I were on our way to our cabin, the road was washed out on right side and it was dark, our car slide off in the ditch on its side. Nickie Watts from this towing company came and he literally treated us like family. He got us out and going on our way. He was professional, kind and respectful. We would recommend him to anyone. Thank you again.
It was 11pm on a Saturday night and we got a flat tire and made it off the freeway. Found out we didn’t have a Jack. Called roadside assistance and they sent out Nicky. I was shocked because he was there within 25 minutes.He is amazing and a very nice man. Took care of everything for us and got us on our way fast.
Our church van broke down Tonight. Called Hartford towing was treated very courteously. The truck arrived very fast. Nicky the driver was super knowledgeable and very pleasant to work with. I hope I never need them again, but I won't hesitate to call them if I do. There is no better company in this area. 5 stars
If I could give this business 10 stars I would! After my alternator went out on 40 East, AAA sent a tow truck. Since they were not sure when the part would be there he recommended a great hotel for me and dropped me off. I was amazed that they got the part quickly and had it repaired about 5 hours later. They were kind enough to come back and pick me up and take me to get my car. It was nice that they took some stress off me with their kindness and took great care of me! THANK YOU!
Great place! Our mini van engine started making bad noises right as we were going into the mountains- Hartford towed us and they fixed our problem for us in just a few hours, Sonny was awesome! Really good service on the day after Christmas. We were so worried when we had problems, but left so so happy.
I was referred to Hartford Towing through AAA. Triple A screwed up but Nicky came to the hospital parking lot and was able to jump off my Jeep. He was super sweet and helpful. I couldn't ask for any more! The owner, Sonny, was very courteous and helpful also. I highly recommend Hartford Towing!
Nicky from Hartford Towing was wonderful. He not only took great care of our car but he took care of our family. We had been stranded on the side of the interstate and unable to retrieve my medicine as nothing worked with the dead battery. He dropped me and the puppy off at a hotel ....charged my car enough to get the trunk open. Then took our car to a local shop who fixed it the next morning. My husband and I are very impressed with this company!
This place is incredible! I had a worst case experience in my life. I broke down at 1:30 in the morning on the interstate. I live in a different state. Not only did they offer to come and help me with my vehicle, but they suggested letting them see if they could repair it. They were fairly serious repairs. Not only did they answer the phone on the third ring at 1:30 in the morning, the next day they completely repaired my truck which included a wheel bearing and a CV axle, and sent me on my way. They were absolutely honest, did an outstanding job, and I would recommend them to anyone that is in their area! You guys are outstanding!
Had my vehicle unexpectedly quit running late on Friday night. Called AAA and they dispatched Hartford towing. Nickie was my tow driver. He was very nice and courteous. He did a great job taking care of my vehicle. I really appreciate all they did.
Locked my cars in the car with wife and two boys at a birthday party in downtown Newport. Called AAA and they dispatched Hartford Towing. Nickie came out in less than 30 minutes and had the door open in less than 10 minutes. He was FANTASTIC. Super professional and knowledgeable. Highly recommend this company.
EXCELLENT! Came out to a cabin we rented in the mountains and had a friend get a rental car stuck in the ditch. On a Friday night at nearly midnight, NICKI came out and saved the day! He was able to find us in a very remote location in a short amount of time and was able to get the car out of the ditch without damaging the vehicle at all! Nicki was extremely friendly and professional and was able to get us out of a tough spot virtually pain free. 100% recommended! Thank you again Nicki!
Great service and Nicki went above and beyond. Nicki arrived ahead the estimated time and he changed our tire. He was proffessional and courteous and he was very kind to my children as well. He not only changed the tire he made sure to fill my spare to the proper pressure. Great Service! Thank you Nicki.
We were on vacation and had an issue with our car up a steep dirt road. We called the towing company at 840 pm and he was here after about 45 min, and he communicated that he was a ways out. Nicki showed up and was a gentleman, he was efficient, friendly, and helpful.
I was headed to Pigeon Forge for vacation and My car gave out on the highway in the middle of nowhere and we were far from home of North Carolina. Nickie came and was so helpful and nice. Willing to tow the car to a mechanic to look at it the next morning and went the extra mile to make sure we were comfortable and safe. You don't meet many people with great customer service like this!! I recommend this company 100%. A1 service. This was also late around 11:00pm. Great company
