This is my personal experience on February 7, 2026, my car broke down in Pleasant View. I was stranded, and I was helpless with no money. I called the 24-hour towing service. The driver of the company started looking at the car and looking at me. About five minutes later, he looked at me and said, "You look like someone I know that assaulted the police officer the other day." I replied, "I'm sorry, that’s not true." I live in Gallatin, Tennessee, and I drive for Uber, and if that’s the case, I’ll still be in jail, and I won't be able to be driving for Uber. So he ended up loading up the car and giving me a ride to a gas station, and then I ordered an Uber to Gallatin. About three days later, I’m trying to figure out how to get the car moved to Nashville Subaru. I ended up borrowing some money, and I called and finally got a chance to get the car Saturday, they told me over the phone. It will be $1300, I said. OK, take the car to Nashville Subaru. So they met me at Nashville Subaru and handed me a receipt for $1381 and some change. Then I looked at the driver and said I only have $1300. "Can you work with me and let me go get a $100 bill from the house?" he said. "I don’t think they will let me do that." So the lady that is in charge started screaming and hollering at me (on the phone). I told her I have money at home, and I can meet her at her office and pay her. They refused and took my car. So I drove all the way to Gallatin, Tennessee, to go get the money. They added another $500 to bring it back. They told me it was 1800 and something. I told them I only have $1900. They said it will cover it. At that time, I didn’t know what they meant by that, so I handed the driver the money and did not get any change. He went to unload. The car went into the parking lot, and then he handed me the keys and left. I have a receipt, but I don’t know how to upload it here yet, but as soon as I do, I promise you I will. It is exactly $1900 with no change. Make sure you record the phone cause I have an attorney
After the ice storm, I got stuck in the mud, in my driveway because the ground had softened. I called E&E since they were close. They were here in a very short amount of time. They winched me out and I was good to go. From the first phone call, to dispatch and tow truck driver, it was excellent service! I highly recommend them!
They are at the top of the list for fast professional towing. This ice storm has been difficult for all drivers and I’m very grateful for fast recovery time. Stay safe out there. Thank you for all you do.
Earlier today while trying to deliver Amazon packages off of saddle tree rd my car swerved into a ditch. The first tow company I called they couldn’t help me but E&E were more than willing to help me and gave me updates as they were on the way to me while helping another person. He got my car out of there quickly and was very nice, understanding, and even made jokes whilst helping me. What I appreciate the most is he went above and beyond to help me with directions and gave me a call to make sure I will still safe and didn’t end up in another ditch lol. I don’t remember his name but he truly made my day.
Super fast and super friendly! Could be doing like the rest of the world and jacking prices up in this ice storm… nope! Not E&E! Thanks for being the good guys!!!
Thank you E and E for being amazing people. My son wrecked his car down the road from the house on the ice on hwy-12 heading to work . Police called E and E to tow the vehicle back to our home. I was so concerned they would take advantage of him, BUT E and E proved that there are still great people in the world. They assessed the car and pulled him out. But wait........ they were soooo nice to my son and treated him with care and compassion. I wish I could give them ten stars!!!!
Service was good until I received the invoice. $1050 for a winch out of a Semi stuck in the ice that took them less than 30 minutes to pull out and was exactly one mile from their address. Obviously I was not moving fast enough getting the payment to the operator so 12 minutes into waiting I was threatened with having our truck and trailer towed off to their lot and the bill increased significantly. I was able to secure payment promptly and get out of the uneasy situation they created. Stay away if you are watching your costs.
I scheduled a tow with them and got a 45 minute wait time with a confirmation call from the driver that he was on his way. An hour later, I checked in on the driver and they had dispatched him to someone else, and couldn't say when a different driver might arrive. Very rude, said he "Had a million things to do." and if I didn't want to wait, he could cancel the job, which was the obvious move, but geez y'all!
Awesome service. Got me off the middle of the road and all the way home to Lebanon from Mt. Pleasant. Zach P did a great job and I can’t recommend this company enough. Would definitely contact them again if I find myself needing a wrecker company again. A++++
Picture yourself driving through rural Tennessee. You, your girlfriend, and your hound all on your way to meet family in Orlando Florida for a vacation away from the northern cold. Sounds great right? Well at 2:30 in the morning the engines life blood decided that it don’t want to be in the engine anymore the inner demons of rotational force decided to let their presence be known and we were dead on the side of I-24. Tried our roadside with our insurance and they couldn’t find anyone. A quick google search I found E&E. The owner answered the phone and even recommended a shop for us, all at a good price. About 45 minutes later through fog our savior Zach showed up with an aura of flashing amber lights. Had us loaded up in less that 10 minutes and on the road to the next exit. Like a super hero dude looked clean and professional even our dog who’s scared of everyone liked him. Big thank you to the E&E team.
Stuck on the side of interstate 77 in 5 PM traffic on a Friday afternoon and I called several places just trying to get a hold of somebody. Two companies were complete. Jerks to me. Several companies didn’t even answer. Several companies didn’t even have a number that works Bryan hit me right back and was very responsive. Even though his technician couldn’t get to me for 45 minutes, he said he was looking around to see if someone can get to me sooner. So even though he did not service my vehicle, he went above and beyond, just trying to be helpful To someone who possibly would not be his customer. Bryan… THANK YOU!!!!
Goes to show that people are what make companies and businesses profitable. No, he did not ultimately be the person or company who came to help me with my vehicle, Brian helpfulness and being so courteous this company and I would definitely call them again if I was in need again.
Doing talk to text while I’m on the side of the road hope that everything came out correctly and with proper spelling and punctuation!
Josh was awesome! He towed my wife’s car on a Sunday night in Nashville, and even though it was dark and a bit stressful, he made the whole experience smooth. Super friendly, efficient, and clearly knew what he was doing. You can tell it’s a family-run business that truly cares about people. Couldn’t recommend them enough — I’ll definitely be using them again in the future!
These guys are on top of their game! From call to pick up was 30 mins and they answered the phone right away! Josh was the driver. Josh was so chill and cool to deal with. He treated the car as if it was his own. My humor is all over the place and my dude Josh rolled with the punches. 10/10 from call to final drop, solid staff and i enjoyed the process. Highly recommend this company for all the above as well as price. Will use again as well as my people will. Thank you guys!
Absolutely amazing service! I popped two tires downtown and they were there in no time — around 20 minutes. The driver was so kind and made sure I felt safe, even suggesting I stay in my car while waiting since traffic was heavy. Super friendly, quick, and you can tell it’s a company that really cares. Feels like a family business that goes above and beyond!
My truck broke down in a very inconvenient place and time. Jeremy came and picked me up and could not have been nicer. His experience in this profession allowed him to explain to me what happened and he was also efficient in his operation. He also went above and beyond and dropped me off to where I needed to be since it was close to the dealership. He couldn’t have been nicer. Hopefully I never have truck issues again, but if I do, I know who I’ll be calling and asking for.
A++++++++++++ all across the board. Had a flat tire, called them and they were there within minutes. Fixed it super fast and had us back on the road. Would highly recommend!!!!!!!!!!
The man on the phone was rude when I asked him to repeat what he said due to environmental noise. He said someone will call me back. I decided to call Beechhaven and they were both polite and prompt in their interaction.
Car broke down on the way to work, car is lowered and Jeremy was able to get me on the truck with no issue. Dropped it right off in my garage, made for a smooth easy tow. Definitely would recommend for anyone!
I called them and received a quote that was half the price of what I had been quoted from another wrecker service. Not only was the price affordable, the driver that came, Josh Duke was AWESOME!!! We thought it was going to be a difficult tow, but we worked together and he was able to get the car in a different position and make everything easier. I highly highly recommend them. Great price and wonderful service! Thank you E & E and especially Josh!!!
Shout out to my Tow Guy showed up and got me to my destination instantly. I appreciate his service and the act of kindness. Will recommend this towing company Btw.
I called E&E Towing around 10:00 am this morning and within the hour they were here, had my truck loaded up and on the way to the dealership. Brayden Adkins was extremely courteous and very friendly. If I could give them more than five stars, I would.
Predatory practices. E&E towing breaks laws by going outside of their county to tow vehicles. Which is illegal and they also don’t register their tows to Hub Nashville so no one is able to know the car is towed and where. Which is illegal. This is a new company that won’t last long. They also make it hard for you to retrieve your vehicle and ask for cash only payments. They are predators.
May 24, 2025 - After calling our insurance provider, hours of waiting, their rescheduling different services, and waiting some more, we decided to go outside of their box and called E&E Towing directly. After a few questions, an empathetic response, and a few minutes they arrived to the rescue. Specifically, Braden was the man of the moment. I'll describe him as cool and efficient. 5 stars, no question.
A huge thank you to Jeremy. He did an excellent job. He was fast, professional, and really knew what he was doing! I feel like the wrong driver could have damaged my car even more than it was, but he was amazing and got it parked exactly where we needed it. If you live in whitehouse and need a tow definitely call and ask for him!
I had an amazing experience with E&E Towing and Recovery! From the moment I called, their customer service was top-notch—friendly, professional, and quick to respond. My car broke down on the side of the road, and they arrived faster than expected. The driver was knowledgeable, courteous, and handled my vehicle with great care.
Their pricing was fair, and they made a stressful situation much easier to deal with. If you’re looking for a reliable and efficient towing company, E&E Towing and Recovery is the best choice! Highly recommend!
I recently had an amazing experience with E&E Towing, and I can't recommend them enough! From start to finish, their service was outstanding. When I needed a tow, they responded quickly and efficiently, showing up exactly when they said they would. The driver was professional, friendly, and made sure my vehicle was handled with the utmost care. It was clear that they take pride in their work, as everything was done smoothly and with attention to detail. The pricing was fair, and I felt confident in their expertise. If you're in need of towing services, E&E Towing is the way to go—reliable, trustworthy, and top-notch all the way!
Excellent service from the operator on this one! Jeremy got there in just under an hour and had my Sprinter rolling in dang-near record time. He helped direct the inconsiderate drivers who don't know to move over to move over. Then got me to the repair shop fast. I wish the diagnostic fee was as reasonable as the tow!! Not to say it was inexpensive, as it was quite a haul from Pleasant Hill down to Cool Springs, but it was done right and I gained some knowledge about how to properly have a Sprinter towed.
There was a bit of confusion with dispatch getting a driver to me, but things happen and that's the only thing that kept me from giving them 5 stars.
Ryan Champa from E & E Towing is a LIFESAVER!!! I hit a pothole today (Memorial Monday) and Ryan helped me give him my location in East Nashville....He was kind, courteous, real and so professional!! And on a holiday!!!
Im a songwriter, and was heading to a show....Between Ryan and his recommendation for a tire place, we had me towed and tire replaced within an hour and as they sat is show biz...."The show must go on! Thanks to Ryan and E & E Towing!"
This guy is amazing! verry good people! Had an episode that I've been dealing with since my previous motorcycle wreck (tbi) they have been very understanding and have worked with me to the fullest! I give them 5 stars!
