O'Reilly Auto Parts in
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Address:284 S Main St, Jellico, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:37762
Working Time and Location
What clients say about O'Reilly Auto Parts in Jellico (TN)
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Jonathan was amazing! Dude went out of his way to help me figure out my headlight issues and was able to replace my bulbs with no reluctance.
Dec 10, 2025 -
This O'Reilly's is in a very rural town the closest Walmart is 11 miles away the heaven matching prices since they open and now it's not local no more and will not match prices I spend thousands of dollars at the store per year and they have lost my business because of not doing what they did or say it will when you live in a rural Town 11 Mi is local they are the only auto parts store in this town I recommend to buy somewhere else
Nov 09, 2025 -
I came in 5 mins before closing because my headlight had blown. Lee was a great help and very insightful! Great customer service.
Oct 24, 2025 -
To the gentleman I interacted with when my car broke down during my roadtrip and I came in asking for help: I’m sorry if you were having a bad day. I know it must’ve been frustrating to have to get out your diagnostic tool after you had just put it away. I didn’t appreciate the treatment I received, however, nor was the advice I got in any way helpful. The parts were incorrect, the place I was sent to was confused why I had been sent there, and I ended up driving around on what turned out to be a blown up turbo for a good 20 extra minutes.
Jan 20, 2025 -
They replaced my still under warranty battery no questions ask. It was a good experience.
Oct 29, 2024 -
Poo O'Reilly Auto parts! I mean how could you not love that jingle? They usually have what I need.
Aug 15, 2023 -
We had a loaded enclosed trailer that lost a wheel when the studs broke. We were very impressed with how we were helped. We searched through the selection of studs to find compatible parts and they stayed around after hours to allow us to get repairs finished. And then after he closed down the store, he pulled his truck over to shine headlights on the trailer so I could see to finish installing tire. Great experience!
Jun 24, 2023 -
Car broke down at Doctor's, next day ordered a new starter they called me the next morning to say it was in. When I went to pick it up they offered me a print out on how to change it and even told me what tools I needed . Great service.
Jun 07, 2023 -
Excellent guys working there. Made the extra effort to help resolve my problem when my car lost its alternator belt on the interstate while traveling .
May 31, 2023 -
Stopped in for washer fluid and they came out in the freezing cold to clean our windshield. Amazing customer service.
Dec 24, 2022 -
Friendly helpful staff. Had what I needed even when other stores were out of stock.
Jan 20, 2022 -
Great service everytime I go into the store...always good professional service!
Aug 10, 2021 -
My old friend Leon D from high school is the manager he is very knowledgeable..
Jun 11, 2021 -
They were really helpful. One person even fixed a loose headlight that he noticed my car had. It was such a nice thing to do. I didn't even ask.
Dec 07, 2020 -
Awful employees and I have family that works at this store all their employees are too busy following customers around acting like customers are going to steal something that just irritates the hell out of me bad instead of doing their job and assisting customers by helping customers get the products they need!!! Will not go back there!
Oct 16, 2020 -
Had to replace my battery while heading home from vacation. Leon was extremely helpful and friendly.
Oct 15, 2020 -
We're from out of state and had car trouble on our way to vacation. Pulled into O'Reilly's in Jellico and asked if they could hook us up to see what the check engine light said. The manager explained that he wasn't able to do that right now due to Covid, but had us follow him to a local garage. He said he couldn't just leave us stranded. From there, the mechanic could help and even gave us 3 quarts of oil (from O'Reilly's) as well. Everyone was so nice and thoughtful!! You have a great manager at the store and I just had to share his above and beyond service. We can't thank him and the Jellico mechanic enough for their kindness.
Jul 27, 2020 -
Best one I have ever been to staff where helpful and friendly and really wonderful pricing clean store I will be back
May 13, 2020 -
Great workers and always try to help you if they can at guys I hope you all see this
Oct 26, 2019 -
These guys are always super helpful and go out of their way to help answer any questions that u may have
Oct 22, 2019 -
They new what i need and got it right away. Thank you so much Leon for your help
Jul 25, 2019 -
My son and 3 friends driving back from Florida to Michigan had car trouble . The people at that store are taking sure good care of them. God bless you all. I will be sending an e mail to corporate to let them know how AMAZING you all are.
Mar 10, 2019 -
The salesmen were very helpful, I needed a battery and they showed they were out of it but when they looked they found one that fit my van behind some other stuff. They went the extra mile to make sure that I was taken care of and I appreciate it!
Sep 14, 2018 -
Thanks to the team there last night who helped get me back on my way after a breakdown while heading home for Christmas.
Dec 23, 2017 -
Great customer service. .new face in town and was treated like a local..very helpful
Apr 02, 2017
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked