What clients say about 360 Automotive in Rockford (TN)
My baby is 20 years old and had some emissions difficulties. Not only that the ol girl's sunroof was leaking. I was so worried but not anymore! 360 auto fixed her right up! Engine light OFF! Car runs like a dream and best of all they charged me fair and square. Amanda said "we are in the business of helping people". Boy are they! I love that this shop is woman owned and they are upfront and fair about what's wrong and what they need to do to fix it. Not only that they warranty their parts AND labor. I will absolutely be back and feel like I have found the place to keep my baby running the best she can for a long time!
I heard of 360 Automotive via Facebook late last week. I picked up my Prius today with a beautiful rear bumper again! They did it in 24 hour turn around. Looks amazing, great customer service and saved me many$$$, thank you Amanda and Luis! Great job and excellent customer service😉
Had two bolts come Out on my undercarriage skid cover, I came right over. They literally jacked my car up fixed the clips on the skid cover and I was out in less than 10 minutes. Everyone was extremely friendly, when I asked how much I owed them they said not to worry about it. It wasn’t that big of a deal. Highly recommend going to this place!
I had my truck towed over there a few days ago after breaking down and within 2 days it was fixed and ready to go. Very reasonable prices as well. Amanda and her husband are fantastic!! I will be using their shop for any future issues!!
Wish we could give this team more stars! We needed a previously-owned car inspected before we decided whether or not to purchase. We were running out of time and told them we only had 20 minutes before we had to return the car to the dealer. They helped us run a scan and told us what codes were coming up in their system. They helped us think through what repairs would cost and gave us a solid recommendation to not purchase the car. We’re so grateful for their kindness, sound research & advice, generosity. Would highly recommend!!
I took the tailgate from my truck in for a repaint that another shop had botched up. Amanda quoted a price and time for the job at the first appointment. Luis did a great job painting, the job was done on time at the price quoted. Kudos to 360 Automotive
I had my brakes seize up late one night. Had to call a tow truck and had them drop it off at this repair shop. I’m not from around the area and had never heard of this shop. Just looked them up on Google. I called the next morning to give them details of what went wrong with my car. It was 9AM and they open at 10AM. I figured I would just leave a voicemail but I was surprised when someone answered. Instead of being annoyed that I called before business hours, Amanda who is one of the owners politely listened to my issues and assured me they would look into the issue and get it sorted out. They kept me updated on everything they found and even walked me through everything. They fixed my car up and the final bill was well under what I expected and would recommend anyone who has issues with their car to bring it here.
If you're thinking about taking your vehicle here, just go ahead and pull the trigger. I had some car difficulties on the weekend, and they immediately got me in on a Saturday. Although the issues were mostly caused by my own lack of knowledge about cars, they were extremely understanding and explained everything to me in careful detail. Amanda was absolutely wonderful and showed me everything she was doing with the diagnostic test, how she looked up the technical bulletins etc. for the code that popped up, and prices of parts that might be needed. They even let me watch while they were working on the car and showed me a few things to buff up my basic car maintenance knowledge. This is the first time any mechanic shop had been so helpful and forthcoming. They are not trying to trick you or charge you extra for unnecessary work. I have been looking for a trustworthy place to take my vehicle in Knoxville for 2 years now and I finally found it! I will be going to 360 automotive from now on. Thank you guys so much!
Hands down, the very best automotive service I have ever had. Amanda went above and beyond to locate the parts I needed for my 20÷ year-old car after colliding with a deer and the cost was much less than I had been quoted by any other shop.
We’ve had our Honda Pilot for a year now. Taken it to multiple places and none ever fixed the issue or told us what all was wrong with it. 360 Automotive is THE BEST! Pricing was great and work was done in a timely manner, and everything was thoroughly explained to me! We now bring all vehicles here and anything that I need they go above and beyond our expectations. Highly recommend!
