Mitchell and the whole wheel city team were absolutely amazing! For this trade in presses. I’m 23 and was worried they would see a young girl coming in and try and sell me on something more expensive! THEY DID NOT they gave me exactly what i asked for! Mitchell had everything ready to go when i got there I live out of town and was communicating to her through text and she was wonderful!! Thank you Wheel City so much!! You’ve made a long time dream come true!!
I’m updating my review, I appreciate that this dealership worked with me and gave me a car with bad credit and no co signer but I got the Nissan in August… in DECEMBER the car needed a whole new transmission, and this they had no idea about.? IM SO SURE…. …well that was taken care of because there was no other option and the transmission shop gave my car back to me with a headlight out, do you think they’d fix it for me? LOL…nope! There is so many things actually band aided with that car it’s ridiculous but whatever you live and learn. I do like the people at the financial office however they are pretty friendly.
I'm so glad they will work with people had a current car with them called Michelle told her I need something that I needed something bigger she got me right in and worked her magic to get me in something bigger a huge thank you to Michelle for going above and beyond .
I had both of my vehicles break down the same week leaving me high and dry. The people at Wheel City saved the day. I got a great car with low miles and was back on the road in less than 2 hours. All of that with no pressure! Thanks to Brock and the team at Wheel City, I can get back on my feet.
She was very helpful and meet all mine and daughters questions we had about the car and payments i will definitely be back again to buy my daughters first car with her when my daughter gets her driver's license
The whole process was super easy and fast no problems at all can’t say enough good about it Brock was a superstar talked to him in text on Saturday went in Monday and drove the car I wanted away
Great team! Great people! Feel so welcomed and not forced into anything! Brock did a great job fitting me with a vehicle in my budget range. Being up front. Wouldn’t recommend any other place! Such a fun experience! When others say no they say yes!!
I purchased a vehicle from this dealership on March 21, and unfortunately my experience has not been good. Since buying the car I’ve already had to replace the entire engine and the alternator. For a purchase that recent these are major and unexpected repairs that should not have happened. I’m very disappointed in the quality of the vehicle I was sold and would not recommend this dealership based on my experience.
I’ve had my car for less than 10 months, and the experience has been nothing but stressful. Yes, the warranty covered a portion of the repairs, but I still had to pay over $3,000 the first time the car broke down. That repair left me without my vehicle for weeks, and I was stranded in another state all after only owning the car for three months because the engine needed to be replaced.Now less than a year later I’m spending another $400 on more repairs for a car I haven’t even had a full year, this is completely unacceptable. The amount of money, inconvenience, and time without my vehicle has been extremely frustrating. I wouldn’t recommend this experience to anyone.
I’m currently working with Wheel City and I’m from Minnesota. My name is Rachelle, and they have accommodated me so greatly I’ve never had this type of experience before. I still have not chosen what I’m going to get, but I know it will be great!
It was such an amazing experience! Michelle’s customer service support was outstanding and professional done. Everything was done in a timely manner! Painless and we walked away very happy!
It's a great place to be able to get a vehicle when you need one!!! Fast and friendly staff!!! Helpful staff !!! Nice reliable environment!!! Great place if you need a vehicle !!! Highly recommend!!!!
Thank you Brock for everything from start to finish was amazing! He was super helpful and I wasn’t even in the store I submitted all my documents he did all the work for me and he got me an approval. Thanks again Brock for you amazing customer service!
Michelle had helped me with my first car through wheel city. I paid it off early. I just got my second car, and went through Michelle again. I like that I can pay off the car early with no penalty, and the dealer warranty. I always take the car to a shop after I drive it off the lot to make sure everything is working fine. Pleasant experience.
Working with Michelle is always a joy! She definitely fights for the best interest of the customer I will keep going back to her (4 cars)!!! She is definitely TOP DOG!!!!
Brock is the man!! From the initial contact to the final paperwork, Wheel City Auto was fantastic. A huge shout out and big thank you to Brock for his expertise and for making the car buying process so smooth, easy, and enjoyable!
EDITED BASED ON THEIR RESPONSE: I did extensive research on their vehicles on their lot. I never spoke to a female over the phone and “drilled her with questions”. I did speak to a male and asked him one question regarding mileage. But they did text me and called me by the wrong name in the text so I’m sure they are thinking of the wrong person here once again. Based on the three interactions I’ve had with them (and now their response on this review) I would never even consider going here for a vehicle.
PLEASE be careful here. They are predatory with their sales tactics. The vehicle I was looking at was priced over $5,000 above comps and market value. They will not come down on their prices and they help “rebuild credit”. I understand that not everyone has great credit and vehicles are a lifeline to get where we need to be, but if they lock you into a loan with poor credit, your interest rate is going to be high and if you decide a year or two from now that you don’t want that car anymore, good luck getting enough as a trade in to pay it off. When asked if certain things were done on the car I was met with “it was inspected but I don’t know exactly what was done”. Excuse me, what?! You can’t tell me if the timing belt was done? You can’t tell me what the tires are sitting at? You can’t tell me if any of the brake pads or rotors have been replaced or are even in decent condition? I’m just supposed to trust you and cross my fingers that after your three day return period the thing doesn’t break down on the side of the road? They also don’t list any information about the actual vehicles themselves on their website which is a huge red flag. The people I talked to were nice enough which is why I gave two stars instead of one, but that doesn’t justify preying on people with poor credit. Be careful purchasing from here.
Just got my vehicle today and boy am I super happy! More happier that I got Michelle to help me with this purchase! She was very thorough through all the information and the vehicle! Very thorough with payment plans and warranty! We are definitely coming back here in the future and will recommend anyone looking for help searching for a vehicle with low down-payment! ASK FOR MICHELLE
I have been messaging with Michelle for a few weeks as I had been dealing with some awful things from another dealership in town and Michelle was AMAZING to work with. She was so kind and understood everything I was going through and made sure to get me into something with enough room for my children and something safe! I couldn’t be more thankful for Michelle and Wheel City for the amazing work they did to make this happen for my family. I dread going to a dealership and spending hours on paperwork but today I went in and within 15 minutes I was driving my new car off the lot. Will absolutely be returning for any car needs my family has in the future!!! 10/10 highly recommend Wheel City :)
I’ve always had good luck with this place. Everybody has always worked with me. This is my third purchase through them and I have loved every one of them. Michell is very friendly very open to listening about what a person is looking for and what they want and gets them into the best fit for them. I will keep going to wheel city auto to get my vehicles, no matter what and I will keep referring people there
Michelle was great! I didn’t feel pressured on certain vehicles, she was patient and listened to all my wants and needs in a vehicle. I will be definitely be recommending to make their purchase here, and I will definitely be getting another vehicle when this one is paid off, but only if Michelle is there!!!
Absolutely would recommend wheel city auto! They got us into a nice vehicle for 900 down. I really enjoyed working with Michelle. She’s super friendly and knowledgeable!
My experience with Wheel City was absolutely special and amazing. They are a family friendly and super professional company. I will recommend them to anyone and everyone who’s looking to buy a vehicle. My car salesman Michelle went above and beyond her job and I just wanna throw a special thank you her way!
Michelle was amazing at getting me into the perfect vehicle, and in a matter of mins I was owner of an awesome car!. I would recommend wheel city to anyone in need of their dream vehicle. They were all truly outstanding, and they made it an enjoyable experience. Thank you Wheel City Auto of Sioux Falls SD.
So amazing. At first, Wheel City gave us our chance to experience a new responsibility for my son. When we had an accident recently, which was not our fault, insurances and loaners were our frustration!! This place helped us so much to get things to the point and go smoothly. I am so happy to see my son w smile on his face again! I love those people! They have big hearts!! Thanks to them again!
Jan 11, 2023
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