Redi Towing in
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Address:2825 W 6th St, Sioux Falls, SD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:57104
Working Time and Location
What clients say about Redi Towing in Sioux Falls (SD)
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Hangs up on people asking for help, asking questions. Won't accept any insurance bids. Rude.
Oct 17, 2025 -
A couple weeks ago my car broke down outside of Sioux Falls. Being from out of state, I wasn’t sure where to take my car to and my insurance connected me to Redi Towing. They were very communicative about how long it would take to get to me and the tow process was very fast. The next day I found the first place I went to couldn’t fix the issue and I was able to call the same tech (shoutout to Tate!) to tow me to a dealership. Overall, working with this company made a bad situation feel more manageable and I appreciated the kindness.
Sep 01, 2025 -
I’m a diesel tech. I needed my toolbox moved from one shop to another. I called Redi towing and they came on the spot. They were fast, and professional.
Jul 24, 2025 -
There are 2x types of reviews on this page Those who needed service and those who've been towed for a multitude of reasons. SO if you're looking for someone to help you with a tow, you couldn't get a better partner. Redi Towing has helped me both personally and as a business/fleet owner, and I've never been more impressed with a company. They are fast and efficient with communication and deploying tow vehicles. We've had 26' Box trucks that needed towing. HD 2500 trucks pulling 20' trailers that needed towing. And any other type of van or car over the years. Two years ago, I hit a deer outside of Pierre, SD, and Casey arranged a driver to not only come out and pick up the car, but also brought one of our fleet vehicles so I had a ride home. Moreover, they are very competitive in the rates of towing. I had another company charge me 200 bucks to go 12 miles, and Redi charged me 180 to go 74x miles. So they are certainly not "ripping people off" as some of the others have said. I know opinions vary, but in my world where we have to have things towed with 30+ vehicles in 20 years, these guys are a class act. If you're reading a negative review, it's probably from someone who's been towed for illegal parking, snow tickets / tows, or some other issue that could have been prevented and are sour because they charge the same fees, and have the same issues as every other tow company when there is a snow alert and they are towing dozens of cars with multiple drivers. Redi Towing has been amazing for me and my team!
Jun 30, 2025 -
If I could give more stars, I would. My vehicle needed a tow, called my AAA rep, Redi Towing was dispatched. Kris was awesome, knew what he was doing, very friendly. He treated my vehicle like it was his, went the extra mile to hook up my car with straps on the tires and not through the bumper hook "Mercedes Vehicle" Awesome experience, I would definitely recommend. Thanks Kris & Redi Towing crew!
Mar 19, 2025 -
Absolutely wonderful service! The driver was down to earth and was amiable to our plight. Helped us get to the mechanic and even was willing to help us find an item that we had lost along the way! Thank you doesn't even begin to cover it!
Mar 09, 2025 -
STAY AWAY FROM THIS PLACE!!!!!!!!! Absolutely TERRIBLE service I got yelled at this morning and called stupid.not to mention they illegally towed my durango. No other place makes you pay to grab your belongings. Yall take advantage of those who don't have money. Yall are just money hungry and like to see those under you suffer.i have never seen a companies do so terribly any one looking to go through them or was un lucky enough get you vehicle legally towed or just ingeneral I'm soon sorry your going to have one he'll of a time STAY AWAY FROM THIS BUSSNESS PLEASE THEY DONT KNOW CUSTOMER SURVICE.
Sep 10, 2024 -
After the tire on our rental car failed us, approx 35 miles from Sioux city, Redi towing was dispatched from AAA to help and got us back on the road safely. The driver was very professional, worked quickly and efficiently and was very kind throughout. He took the time to help us load the junk tire under cargo area, answered all of our questions and even advised a safer alternate route to get to the airport safely as we had to drive with a spare on. He waited to follow us to make sure we had no issues getting back on the road. (He even showed my 9 year old son-turned-cowboy how the real cowboys sport their boots)! Thank you very much for all your help! I would do business with this company again as well as recommend them to friends/ family.
Aug 11, 2024 -
Took over an hour to locate a vehicle they towed less than 24 hours ago. Charged me for 2 days storage even tho they had my vehicle for less than 24 hours. My vehicle sustained visible damage from the tow which also manifested as mechanical damage- My car shakes violently when driving down the road. My car was in excellent condition with no mechanical issues. After retrieving my vehicle, a local business gave me permission to park it in their lot. When I returned to get it, a truck from Redi Towing pulled in attempting to tow my vehicle once again. The manager of the business gave me permission to leave my vehicle there overnight. Redi Towing was attempting to tow it again simply bc they recognized the vehicle! Absolute crooks!
Aug 06, 2024 -
Redi Towing came to our rescue not once, but twice after our rental RV completely died on us. Several other companies couldn't, or wouldn't, tow an RV. They not only towed us, but helped us find a repair shop and a place to stay. The service from this company significantly improved our stressful situation. Highly recommend!
Jul 04, 2024 -
While I did not receive any services from this company, I am very proud to leave a positive review about one of their employees: Casey. I flew from Kentucky to Sioux Falls, to make a trip to Rapid City to see my best friend (of 15 years), and after the rental car company at the airport did not work out, I was stranded in an unfamiliar city, at 1 am. Not much money to me, no idea where to go, and no way to get there. Once I started walking to try and find the hotel, Casey was kind enough to offer to take me to one, and had such a kind and positive attitude for my situation that it made me feel less hopeless, and really gave me the strength to keep going. He was very understanding in that I would be weary of accepting a ride from a stranger and his passenger (female), and used the very short trip to tell me some of his personal information, and make the trip less scary. They called and found me a cheap motel, and even gave me their contact information so I could reach out again if I needed them the following day so u wouldn’t be stranded. This company should be very proud to have an employee this dedicated to his community, and humanity and this man better be making some GOOD money, so give him a fat ol raise!!!!!!! Thank you Casey, and God bless you and your family.
Jul 03, 2024 -
ALL reviews above one star for this company are BOUGHT and PAID FOR. They are FAKE. Total embarrassment. Doesn’t know how to spell customer service. The owner is a very proud, powerful coward with the END CALL button anytime you question his competence. He threw a fit and threatened to total out my car because I called him out on his deception. My car was towed early this morning. HOWEVER, Mr. Illiterate stated that he towed my car yesterday afternoon. He’s trying to blatantly rip people off by lying about how long he’s storing vehicles.
May 04, 2024 -
Absolutely awful, ended the call on me because I left my car because it was -20 and I had a dead battery so I couldn’t stay in the cold. Would not recommend. The operator should not be employed at all. Super rude and arragont. Do not recommend
Jan 20, 2024 -
They came clear up from Sioux Falls to Brookings on a Sunday night in high winds and cold to unlock my son’s car. Driver was very pleasant. Thank you guys.
Dec 10, 2023 -
Highly recommended! I called Redi Towing for their 24-hour service to tow my BMW to the dealership because I lost my only key. I had tried other places, but they turned me down. I was worried someone might find the keys and steal my car. On my third attempt, I called Redi Towing and they gathered my car information. They arrived in less than 20 minutes with a specialized tow truck for AWD vehicles, so they wouldn't damage the transmission. They were careful not to cause any harm while loading and unloading the car, as it couldn't be put in neutral. In short, I am extremely grateful to these guys for their help!
Nov 03, 2023 -
They were quick, kind, and respectful. I needed their services twice. I was given an price quote and asked If I was good with the price. It was nice to know ahead of time to know the price. The dispatcher was polite as was my tow driver.
Oct 12, 2023 -
They were quick and professional. The driver was a nice young man who was concerned about our safety as we had our little boys with us. He called another driver to give us a ride who was also quite polite and kind. While I hope never to need a tow again if I do I will be calling this company and I hope one of these two gentlemen are the ones who respond. If at all possible we would like to send them a gifs thanks. They didn't just do their jobs, they showed concern and compassion above standard customer service expectations. I am very grateful such people exist
Mar 08, 2023 -
Got a flat on the way to town and Kyle from Redi Towing came to help me off the interstate and get my tire changed. He was so wonderful and helpful and really made my day! Would absolutely call again for any towing needs! :)
Jan 15, 2023 -
I highly recommend this company. My driver was Josh, GREAT GUY, went out of his way to help me. I hope everyone who needs a tow gets Josh as their driver. This company was super accommodating. I can go on, but I think you get my point. Amazing company, very helpful! I don't know how they don't have 5-star review, I believe they will now with Josh working with them!
Dec 28, 2022 -
Good service. Friendly guys who came to help me late night in cold weather. My airlines were ripped because of some peace of cloth stuck on drive shaft. They worked hard on it to get it moved. Was charged reasonably. First experience was good one with them. Thank you:)
Nov 29, 2022 -
I would give them more stars if I could. My wife and I were stranded on the highway and after AAA and State Farm completely failed to get us a tow, we called Redi. They arrived within 15 minutes and brought us to a hotel and then dropped our car off at the shop. This was after 9pm with the temperature below 40 degrees. Casey (the driver) was outstanding in the towing but also helped calm our nerves. Outstanding service all around!
Oct 15, 2022 -
Steve was amazing help. I lost control of my SUV and uhaul. Steve helped me get my vehicle back on the road and make sure my weight distribution was loaded right. With everything he did for me he still didn't try to break my bank account. He is my saving grace. Thanks to him I was back on the road and headed for Washington in no time.
Aug 07, 2022 -
Just picked up the stolen vehicle that was towed in there. The service was good about updates and ultimately just taking the initiative to get in touch about the vehicle being located and where to go and how to go about the process regarding our property. Thanks Redi Towing for the extra mile of hunting us down with all that you all already had going on with like 4 or 5 other stolen cars that day you all had to get inventoried out besides mine. Appreciable in services rendered at least to me and mines
Mar 31, 2022 -
My tire was flat this afternoon because I put on the wrong valve cap. One of the technician filled the tire and all was good. The other technician just to be safe got down in the dirt and found a nail in my tire. I am impressed. Good job men, keep up the work. Jay
Mar 18, 2022 -
This is the most Unprofessional place I every dealt with besides of hanging up on me several times ..Besides they say 24 hrs they are open.they hung up. Me and wouldn't let me get my car out so they could charge me more money for the weekend...They must be desperate for money to try to ripp people off ..I will make sure to tell everyone I know and media how horrible of a business this is. ...They prey on people who are financially hurting to there own advantage...
Feb 05, 2022 -
Thank you! Last night my car lock froze and I couldn’t get into my car in the cold. Other companies were not answering. I was stressed. Travis answered right away, came quickly, was kind and helped! I got in my car and on my way with no worries. Thank you so much!!
Jan 25, 2021 -
We were stranded on the side of I-90 on a Sunday with our camper and 4 kids. It was Sooo stressful. We had called 3 other tow companies. The first couldn't help us, second was at least 3 hours out. Mind you our trucks engine blew and it was over 90 degrees. Redi was there in a half hour. They were incredibly helpful and friendly. Our kids loved them and thought the tow trucks were the best!
Jul 06, 2020 -
Pathetic do not use this service!! My insurance called them and what a mistake waited an hour and still no show. I was told we were next then i was told hes just dropping one off and 45 minutes later i call back and he has some excuse. I said where is he coming from canada and i guess i hurt his little feelings and he says fine find someone else and he leaves me and my granddaugther high and dry. get a backbone jerk. A reputable company would just say well we are a little backed up sorry but no mr attitude threatens to call the police even can you say loser. i only gave it one star because it wouldnt let me give it zero!!
May 05, 2018 -
Horrible customer service. -5 stars if that was possible. Can't be bother to post their correct hours and front office lady unprofessionally and rudely informed that " it only takes a phone call" because any normal person would call a business that clearly has their business hours posted and shows them closed. Then while still trying to discuss the issue with her even more unprofessionally says " oh its 5 o'clock now that's another $50" then actually walks away from the counter. If you have a choice I recommend that you never use this business for anything and hopefully never encounter this woman.
Jun 03, 2016 -
If I could give 0 stars I would. This place is a rip. They didn't have the correct days/hours posted and yet they still had the nads to charge me for four entire days during a holiday and weekend. They expected me to call them and ask them if they were open while they were obviously closed according to their posted hours. These guys definitely know how to run a good business.
Jun 03, 2016
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