We were heading to Montana when our water pump went out on our jeep. There were quick to tow us into town and even help put the new parts in for us. He also brought us into to town And to the hotel. Very grateful for All the help.
I definitely recommend Black Hills Towing. I had some tire issues, Black Hills Towing was professional, quick and made the process easier than I had anticipated. Definitely a go to for towing. 10 out of 10. Thank you Black Hills Towing.
These guys are awesome, we had a blowout on a Penske car trailer in the middle of nowhere south Dakota with zero clue of exactly where we were. Penske also failed to give them our location and was an absolute nightmare, they didn't check the trailer for preventative maintenance before we left. The tech gave us a call and was able to figure out where we were and got there as fast as they could.
Penske failed to inform them exactly what the problem was and they didn't even tell them the tire or rim size all of that was actually coordinated by black hills towing. They brought extra tires just in case and checked the rest of the tires on both the truck and trailer. He had to manually remove the tire in the hot sun on new asphalt and I'm sure it was a pain but he got it done efficiently and quickly.
They made sure we would be safe for the rest of our trip all the way to Ohio.
Solid team solid service south Dakota is lucky to have these guys
We were on a family vacation traveling from Utah to Minnesota and we hit a deer in South Dakota. The car wasn't too damaged, but the radiator was broken so we couldn't drive it. We called Black Hills Towing and they were able to come pick up the car and get it towed into town.
This happened on a Thursday night and we were going to be coming home the following Saturday, so we were hopeful that we could get the car fixed enough to drive home in that time frame. Tyrel was good to work with, he was willing to do the mechanical work to get the car going. It was a little tough working with insurance and getting everything figured out in time, but he was able to get everything fixed to get us back on the road so that we were able to get the car home without dealing with another rental car or having to come back to pick up the car.
Nice guy, and easy to work with. I hope I never need his help again, but he would be my first call for sure if we every needed help in his area again.
Had a lower ball joint failure when driving home. Called BHT in Pierre and Tyrel picked up right away. It was after hours and he was in the middle of another job but he was happy to help and arrived quickly. Very professional and personable. When he dropped the truck off at the shop he took extra precautions and propped up the truck to prevent further damage to the vehicle. I highly recommend BHT if you are ever in need of roadside assistance.
Henil Torres left out that they had to drive 110 miles to Mobridge from Pierre to get to him!! Black Hills towing is great service and rates even after hours!! Wound highly recommend!!!
Black Hills towing went above and beyond our expectations. Not only did they send a friendly and knowledgeable driver to pick us up. He came quickly and then took us to rental shop and took our vehicle to repair shop. Great communication throughout the entire process. Thank you Tyrel and Levi!
Definitely get ahold of Ty at black hills towing if you’re in need of some help. Broke down on I90 and Ty was the only one able to make it out to pick me up. I was in a time crunch and had to leave my truck at his lot for a diesel mechanic shop to come pick up. Ty got me to the airport after picking me up so that I could get on a plane home, and he was able to help coordinate the pick up with the diesel shop. Went out of his way to help me out, and on top of that he’s simply just a good guy. I hope the best for him and his family! And recommend getting ahold of him for any towing needs over anyone else in the area. Top notch!
Black Hills towing in Pierre is the gold standard of customer service. We locked ourselves out of our car about 20 miles from town. He answered right away and left to come help us right away. Very friendly and understanding. We have programmed his number in all of phones in case we need help in the future. 5 stars⭐️
Black Hills Towing is amazing, I was stuck on a dirt road in a mud hole while out on a scout to hunt. Tyrel was quick to come help and had proper equipment for the job. Awesome attitude, friendly, and professional. If I could rate them 6 stars I would give them 7. Give them a call for all your recovery needs. Thank you again.
Black Hills Towing LLC did an excellent job for us after the accident. They towed our pickup truck, fifth wheel camper and boat to their Pierre location. They had the knowledge, equipment and confidence & professionalism necessary to tow all of our rig safely.
When setting the camper back up on its wheels, some personal items fell out the broken side. They were careful with everything equipment wise and caring towards us during a very tough and emotional time. My husband and I had bumps and bruises only.
After our equipment was at their location, they continued to show caring - the wind blew the tarp off covering the gaping hole on the camper, they put the tarp back on so the wind and rain would not do further damage.
Black Hills Towing LLC goes above and beyond the call and duties!! Highly recommended.
Got a double view of Black Hills Towing out of Pierre SD - one as a direct customer and second watching how they treated other customers. The team was outstanding and attentive in both incidents. Really was impressed how they worked with the other customers on phone calls with information and first hand at their shop. One other thing I noticed watching them work was how the owner had these guys prepped to take care of the tools and equipment they were using .. things went back - cleaned and ready for the next job. Anyone who has a shop (home or work) can appreciate this key effort so items are ready and in place for the next job.
Tyrell and his coworker were both really kind and helpful when my suv needed towing from Pierre to Rapid City on short notice. I’m grateful and appreciative for their time and friendly demeanor. Highly recommend if you’re in the area and need towing assistance.
It was after hours and I called BH Towing and they answered immediately. I had a flat that happened overnight and it set a bad tone for the day. Luckily Tyrell and his crew were able to come out and replace the tire without hesitation! Anywhere else would’ve required a wait or appointment and the shops around Pierre are backed up as is. Will definitely use BH Towing from now on!
Thanks for the quick response and the class A service. Thanks for replacing my blown engine and doing a perfect job. Was such a blessing God put you guys in our lives. Pray you have a great year and thanks again for making ours better.Precision Farm Parts definitely recommends Black Hills Towing for any car trouble Class A job by Class A people. Thanks Again.
On our way back from The Sturgis Rally, we had a flat. We drove 45 mph for over 70 miles to Pierre, because it was the weekend and everyone was closed. We had googled and found a place that was open till 6 pm. We went there and they didn’t have our tire size. He said goto Walmart because everyone else in tiwn was closed. Walmart didn’t have our size either. So we assume we are screwed because now it’s getting later in the evening and tomorrow is Sunday. I quickly get on google and find a towing service that reads 24 hours and has other things listed that they do. We call and the dude says, I’m pretty sure I have the tire size, used but good condition. He wasn’t at his shop but said he’d meet us there. We get there and he has a tire!! They had us back in the road in 20 minutes and around $200!!!! Thank you Blackhills towing!!!
If I ever need a tow again I will always be calling Black Hills Towing!! Called them yesterday for a tow. Tyrell answered and was able to come help withing 30 minutes! When he arrived he was friendly, helpful and made the whole situation easy. The cost was very fair as well! Thanks Tyrell!!!
We had a flat on our 5th wheel and a second one was leaking. It was after hours and they opened up the shop and sold and installed 4 new tires for me. They were very helpful and price was reasonable. I didn't ask the price until they were done, so they could have overcharged but didn't. I highly recommend.
If you ever find yourself needing towing services the best thing you can do for yourself is contact Tyrel with Black Hills towing. Tyrel went well above the normal responsibilities of any normal tow service, and helped me get on my way. He even assisted with putting a new battery in my car, and helped me out when I was stranded at my hotel. You can never be prepared for when you need a tow service, but for anyone looking for a good, honest, guy to work with, Tyrel is who you want to call.
Tyrel showed up just when I had given up hope of someone coming to help me with my flat tire. I call other towing companies - they had excuses as to why they couldn’t come to where I was 25 miles north of Pierre. After putting my spare on and discovering was flat Tyrel offered to have his tow truck come to get me. His tow service wasn’t one of the ones I called. He stayed with me until he was sure someone was going to come to my aid. His tow truck driver made sure my spare was going to keep air before he unloaded my car. That wasn’t all Tyrel contacted my son and assured me that I would have new tires by the next week. And that happened. I am so very grateful for Tyrel and his tow truck driver both very nice, Godly men. This all happened on Thanksgiving day, late in the day. The price for the tow and replacing the tires were very reasonable. Thank you so very much Tyrel.
I locked myself out of my home and called Tyrell. He wasn't sure he could get the door (not a deadbolt) open without drilling it but he was able to and the rate he charged was very fair! He was very courteous and professional. I hope to not have to have them unlock a door again but will keep them in mind for some of they other services they offer!
Phenomenal service!!! Great price, excellent customer service, very friendly! The gentleman who towed my truck took the extra time to make sure he did not damage my truck. He checked with me to make sure I was okay with what he planned. He also saved me some money and we had a great conversation on the way to the shop. I highly recommend this company! Much thanks to Black Hills Towing LLC
Our truck broke down 200miles from Sioux Falls, he was the only one willing to come & help us out! Great guy! Professional. Would 100% use Black Hills Towing again if we needed to!
Great towing company! Tyrel was very helpful and professional! They will come get you and treat you well! Great references if you need something fixed! Will definitely call them again if we are ever broke down in SD again!
Went above and beyond to get us back on the road. we were visiting from Wisconsin truck gelled up and they were nice enough to tow it to their shop to get it warmed up. we were back on the road 3 hours later and now on our way to nebraska. they were nice enough to bring us to get a bit to eat while we waited. all I have to say is they did an amazing job.
The website says this company offers "reliable emergency services" but when they were contacted to pull us out of a drift near pike haven, they said there were only two people working and they would get back to us after they talked to their boss. Over an hour later, they had still not contacted us, so we called them and asked if they had talked to their boss, and they said yes. So why didn't we get a call back? They quoted us at $600 dollars about 3 hours later. It's a good thing we got lucky and a passerby stopped and helped us because we would have been stuck in a blizzard with no way out.
We traveled to wall South Dakota and our car rental wouldn’t start. We are from Columbus Ohio far from home and thought we were stranded. Alvis dispatched Black Hills Towing (Pierre location) and Tyrel Johnson showed up. What a professional and all around great guy. He was phenomenal. He drove 2 hours to wall SD To get us and tried to get the car to start to get us back on the road but unfortunately it had to be something major because it didn’t start. He was well spoken never complained about trying numerous times in the middle of the night and just tried to do everything to help. He is absolutely great and anyone would want him to show up in the middle of darkness to tow your car. I would give more stars if possible. Because he is great. So glad he helped us along our way.
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