I called for a tow because I got stuck i sat for over an hour when I called back they said I called and told them I had someone pushing me out even though I didn't call and tell them that I don't think they looked into who called and cancelled and they couldn't man up and admit that maybe they made a mistake they just insisted I called and cancelled so if you're in need of help I recommend calling anyone but performance because if someone calls and cancels you are SOL of them helping you
My son hit black ice and totalled our truck. Performance was kind and very helpful in dealing with aftermath. I found them to be courteous and honest. We are on fixed income and the didn’t try to take advantage. That says it all. Very prompt and professional.
Called to get a jump and the guy that answered the phone was very friendly said he'd have someone here in 20 minutes. Someone actually showed up in 5. Minutes. He too was very friendly. Quick service and very friendly staff
. Thank you!!!
The guy that came out and helped me out of a very bad situation. Was amazing I've never been more impressed by a tow company before. Great equipment, great customer service. I'm not from this area or even this part of the country. And I'll say I was very lucky when I called these guys. Thank you so much for your help today!
Got in a situation while passing through the area in my truck, Performance Towing & Recovery got me back on the road right away! 10/10 best towing company around!
I slid off of interstate between the off ramp 20mins north of watertown during a 600 mile + road trip, it was getting late and snowing and I was in a bit of a panic over the whole thing. The dispatcher handle my call very well even though I wasn’t quite sure where I was at and got help out to me faster than I thought possible. The recovery went very smoothly and quickly, I unfortunately didn’t get any names because I was still kind of Shook up. Price was very fair and they definitely saved my butt that night. Thanks again guys!
Very prompt and a professional, pleasant operator. He also made sure I was able to get through the snow, navigate the corner and continue on my route. Well done.
Outstanding prompt service to assist my daughter along interstate. Recovered car, dropped her locally with friends to get back to college and moved car to auto repair shop for service. Very professional, dependable, fast service.
Coming back home from a dog trial in Louisianna, my truck broke down. Performance towing responded quicky and offered advice to keep us safe while they were enroute. Andy was very friendly and professional. He helped ease my mind while we worked out the details of where to take the horse trailer and where to take the truck for repair. I highly recommend them! Thank you Andy from Booker Catahoulas!
Andy showed up in a timely manner, took all necessary precautions, very courteous and very skilled. I feel as though he is very reasonably priced. Using a large rollback backed a 1 ton pickup with 40’ 5th wheel camper into parking spot….1st try. 😎
Thanks again,
Ryan
My diesel jelled up on me while ice fishing last week and they towed my truck and trailer to a local shop, even dropped me off a hotel that was close to everything so I could spend the night until my truck was done. Prompt service, local knowledge, good experience all around besides a broke down truck. I would recommend them to anyone.
They got to my accident scene faster than I expected. The driver was very courteous and dropped me off at my motel. They delivered my vehicle to the auto body shop without delay. I could not have been more pleased with the driver Isaac and his service.
Had a lock emergency in Watertown while traveling and the folks at performance were quick and helpful. Thanks for your urgency! 10/10 will keep them in mind for any issues we have near here. Thanks again Performance!
5-Star Customer service and the most reliable towing company in the Glacial Lakes Area! I’ve broken down, gotten stuck and even ran out of gas - these guys always the fastest to respond as well. Highly recommend
5 stars to Andy for the first class service that was provided to one of our Drivers last night. Very prompt and respectful to our Driver when he was in a high stress situation. Thank you from the entire team at Searcy Trucking!
I called them because I live out of town and my daughters ( she lives in Watertown) car died and was on the side of the road. I called them and they went right away and picked it up. Really great service! And very reasonable price! They didn’t break the bank! I will definitely use them again and I would absolutely recommend them!
Awesome experience working with Andy! Blew a camper tire on the interstate returning from camping on a Sunday night. Called a couple of other companies and they wouldn't entertain coming out to help. I reached out to a family member and Performance Towing & Recovery was recommended as the best in the business and I couldn't agree more. Andy to the rescue! The blown tire was wrapped around axle very tight and couldn't be unraveled. I figured it would need to be towed to a shop, but Andy was able to help get it cut off and had the spare on in no time, no tow needed. The price was more than fair and Performance Towing had me on my way quickly. Next time they will be my first and only call for help.
Great service!! I guess it was the owner who picked up my Big Beautiful. He got right on to getting her ready to haul off. Lifted her up and began to pull the drive shaft. I had a miss understanding when he had asked me over the phone if it held air....so i ended up causing him a little extra work to change a fitting so he could keep the air safety brakes released. We had a good conversation, while he readied BB to be taken to the repair shop. I would highly recommend them for any of your towing needs!!! Will have to drop off some Wisconsin cheese & sausage, after my next trip over there...as a little extra thanks for his unplanned extra work i caused him. Will be a week or so before BB will get looked at by the shop...he is one busy dude. But im thinking it is a bad fuel pump.
They are helpful, they answer 24/7. However, they won't tell you the condition of the car (ours was stolen) before paying. Obviously I'm going to come get my car but I need to know if it can be driven or needs to be trailered etc.
Absolutely 100 percent hands down the beat towing company I have ever dealt with. Slid into the ditch and he hauled me out with out a problem in the cold and blowing snow. His patience with how his night was unfolding was top notch. I have a 9 car hauler and a load on and I didn't stress at all while he was pulling me out. Definitely recommend for towing needs or a winch out. Their equipment is also top notch. Thank you again sir
Andy was great. He was very helpful, gave us a ride home, called the mechanic to make sure things were lined up, and towed our van to the mechanic. I know we are going to be taken care of with Andy and his crew.
A fishing trip came to a halt with a vehicle breakdown. Not being a local, we reached out to a friend in Watertown who recommended Andy from Professional Towing. Andy was punctual with the wrecker and professional throughout the experience. He ended his service by dropping us off at a restaurant to wait for our friend to arrive. As my 4 year old would say, "Two thumbs up!"
I thought the service was AMAZINGLY GOOD. I locked my keys in my car, something I have NEVER done before and the driver Dale showed up within 10 minutes of being called. Extremely friendly and polite, plus funny. I was having other car issues and I could have been in a sour mood but he made my day happier. THANKS DALE! 🤗
This business definitely deserves a 5 star rating! My daughter went in the ditch on her way back to college due to whiteout conditions east of Watertown about 10 miles. She had to stay overnight in Watertown. The owner picked up her keys at the hotel and got her car for her about 4 am when winds had died down. He recharged her battery and got it all checked over for her. He delivered the car to the hotel and left the keys at the desk! Amazing service! Thank you so much for taking care of every detail! So much appreciated!
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