What clients say about NAPA Auto Parts - Chamberlain Auto Parts in Chamberlain (SD)
I came in 15 minutes before closing with battery and alternator issues. The closing employee helped me figure things out and spent a few minutes after closing to help me as much as he could. Thanks.
Car developed a misfire and flashing check engine light about 5 miles outside of Chamberlain. I went to this NAPA to use a scan tool to pull the code. They told me I could either buy one or go to the shop next door and have them read the code. I ended up spending $60 on a code reader and found out we had a P306 code indicating a misfire on cylinder 6. I asked to borrow tools to pull the ignition coil and plug out. The first guy basically told me to pound sand, the second guy eventually let me borrow the 10mm and 5/8 spark plug sockets and a wrench to do the job. They had the coil and plug on hand, and I was able to switch it out in 10 minutes and get back on the road. You guys need to work on customer service and friendliness, not the best experience.
Awesome people got us right in when we was coming through for Sturgis!!
On the way back from Sturgis they helped out friends out too on getting spares for 2 trailers cause they had blow outs!!
Such a friendly experience! I had to replace a couple of plastic studs on an splash guard under my car. Apparently these aren’t a listed part so it’s just a guessing game but they helped me find the perfect fit and get me back on the road. Hundreds of miles later they are still in place and I have to thank the crew at NAPA!
Can not thank the gentleman enough that helped me out. Stayed open late to help me get the right part. 500 miles into a 1400 mile trip with a blown radiator house. Thank you so much.
Super helpful fixing our bearings during a trip with a trailer. Let us use the shop to fix it inside. With 90 degree temps outside, it was a lifesaver. Couldn't thank them enough. Very nice people.
Driving across the state and needing a bit of automotive help can be stressful, but Gary made the entire experience quite pleasant! He was very helpful, kind, and courteous. Thank you so much!!
Broke down in Chamberlain.sd. went here for parts .had to order parts in for next day service.well! They ordered wrong parts 2 day's in a row.not good service. 2nd time still wrong parts...ended up using old parts to get back home..
Very courteous, knowledgeable and helpful. Was passing by on the interstate and needed my A/C refilled. I am clueless when it comes to anything automobile related. These guys were patient and polite. They made sure I got the right product and walked me through the process of refilling my A/C. I spent half of what I would have spent if I would have gone to auto zone. They had me back on the interstate in no time at all. These guys are great, highly recommended!
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