What clients say about Aurora Auto Body & Towing in Aurora (SD)
Phenomenal customer service! Extremely kind and professional. My car got into a slight incident and had to be towed. Service I experienced was quick and they made me feel very comfortable and welcomed!!
Absolutely amazing service!! Cody came and helped me get my keys out of my locked car, he was so easy to work with! I absolutely recommend this company! These guys are great.
These guys are great. I was in a pinch and needed a tow. They were quick, friendly, and very helpful. Absolute life savers! I appreciate their service! Keep up the great work.
Had a great experience with Aurora Auto Body & Towing, they did a quick and efficient job of towing and loading a car broke down from out of town for a fair price!!! Thank you very much.
Very unprofessional, The loser on call January 2 At 5:31 PM. Answered the phone and yelled at me stating he's busy and hung up. Never to return our call after we were recommended by sd state patrol by brookings. And we had an emergency. A professional thing would have been to say I’m busy at the moment. Can I please call you back instead of yelling. My husband owns multiple automotive shops across the country we will make sure your ratings drop to 1 star. Never treat a customer like that
Very happy with the service I received. I called for a tow because my car wouldn't shift out of park, and the driver managed to get a temporary fix for me so I could drive my car to the mechanic myself and saved me a lot of money.
5 stars isn’t enough. Awesome people. They were quick to respond to the accident I was involved in. Towed the truck and loaded trailer off interstate and then Took time out of their day to find a tire for the semi I was driving to get me back on the road again back to Iowa. Highly recommended. Very friendly crew. Thanks again for everything.
Cody and the team did a fantastic job. Our Traverse was viciously attacked by a deer on I29. The front end of our vehicle was smashed. Once we got it back from Aurora, it looks brand new! Great work.
We had a rear window replaced here after finding their prices to be less than in Brookings. I called on Monday and they had my window in by Thursday! They did a phenomenal job! I would highly recommend and will be using them for all of our auto body needs!
Couldn't be happier with the work they did the parts were back ordered but that's not their fault given the high amount of deer accidents in this area very professional and very good job you can't go wrong with this company
I've been taking our vehicles there for about 5 years now. I never have to return the vehicle for any issues after having work done. I would highly recommend Aurora Auto Body. Plus very friendly and honest owners and workers!
Nice enough people, average at best work with lingering issues after repair and horrible customer service never hearing back when notified that there were things missed and not repaired.
Workers seemed nice but the owner/manager(?) and his wife were very rude and unprofessional. Hope to never do business here again. They’ve obviously never worked retail or food service and think very highly of themselves.
Great place to get any repairs done. The towing service is very responsive and reasonable. Also we’re greatly there’s a full service convenient store in town. Very trustworthy and hard working folks!
I had some work done on my car here. I am a very picky person and they were above and beyond in their work. I also see a lot of negative reviews on here that seem to be written by people that were in the wrong. It is a towing company keep that in mind!
I accidentally parked my camper in his lot thinking i had the right place but i was in the wrong place and didn't know it for about 20 days. I checked it and a car was blocking it from being taken. I messaged the guy who I thought i parked on his lot he said thats not mine we are next to his. I was willing to pay for my error so I went in and apologized . he said you really made a big mistake this time. He said I get 50.00 a day for parking. But I will charge 100.00 to you. I made out a check so I could get my camper out of there. Ifelt ripped off. I would of paid 20 to 30.00 but he was taking advantage of the situation. I will NEVER DO ANY MORE BUSINESS THERE. Not so much as a 6 pack of beer will I buy from his gas station.
Had my car repaired there a while back they did a good job matching the paint and all the panel gaps where speck but they weren't as vigilant and i had to go back after i found more damage that wasnt repaired
Called one morning when I was having problems with my truck, they took a look, got the part in, and fixed my truck that day. Very happy with the service and care taken to getting my transportation functioning again.
I was stranded on hwy 14 on a Saturday at about noon with a blown coolant hose. I need a T-fitting Every shop in Brookings was closed, except one, who said they could see me Monday afternoon. Cody towed, and fixed my issue, by 3pm. I wish I could give him 6 stars. Thanks again man.
i moved out to SD looking for a new start and was very unsatisfied, i ended up having my car towed within 3days of being in town and 5 days of owning the car, keep in mind all of my belongings were still inside the car , i called and tried to come in contact for weeks and never received any notice that my car was being switched over to their name. no effort to contact me what so ever and on top of that when i did get in contact with them and tried to get all my belongings out of my car they refused to let me and told me i had to pay them to get my stuff. So heres to a fresh start and losing all of the stuff ive ever had to my name! these guys are total pieces of trash!! DO NOT RECOMMEND DEALING WITH THESE GUYS!!! VERY CROOKED PEOPLE!!!
I have done business with Aurora and Auto Body development times over the years and have found them to be quite fair with prices and they do good work. I have never had my car impounded like the previous reviews, and assume it is bad experience all around, no matter who you are dealing with.
My car was impounded and due to Christmas and trying to gather up the money for the impound fees it took me a while to get the money when I finally had enough I called to see what my total was and the peace of crap owner sold my Dodge Charger without any notice. How can they sell a car they don't own. This is how military vets get treated. i will be seeking a lawyer though.
The manager/owner will try everything in his power to get the most money out of you. My car was impounded Friday night and he wouldn't let me get my car Saturday even though it was a business day, he said there isn't anyone in town so I would have to wait till Monday and the price would be 3x the amount I would have paid Saturday. Absolutely the worst attitude and business I have ever come across.
