Spartanburg Chrysler Dodge Jeep Ram in
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Address:8200 Fairforest Rd, Spartanburg, SC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Jeep dealer
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Website:
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Zip Code:29303
Working Time and Location
What clients say about Spartanburg Chrysler Dodge Jeep Ram in Spartanburg (SC)
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I hit a deer, could have been a small moose. Had my vehicle towed here, and man they really took care of things. Brian was my service guy, every time I called, he was always there and took my call. If he didn't have the answer; he always called me back right away. What a professional service department. Really went above and beyond! I sure hope they see this!
Oct 22, 2025 -
Great service when I purchase my Gladiator. If you want great service and a great deal call ahead and make your appointment with DC Corapi. Thank you DC Corapi.
Oct 19, 2025 -
Recently purchased a new Jeep Wrangler… Looked at price points at several dealerships and Spartanburg Jeep had the best, no nonsense price (no bait and switch tactics). Salesperson was top notch (Devon) and the finance department experience was seamless. Additionally, the dealerships lot/building is easy in and out (relatively new development). Zero complaints… All in all a great experience.
Oct 12, 2025 -
GO SEE DC!!!! She was extremely helpful. This team at this dealership went over and above to create a seamless experience. They also helped us get out of a very upside down trade in due to engine issues I would recommend them 10x over
Oct 10, 2025 -
Devon at Spartanburg Chrysler Dodge Jeep Ram I’ve been in the car business for about six years now, and I can honestly say that great customer service like this is rare to come by. I called over to Spartanburg Chrysler Dodge Jeep Ram and spoke with a professional named Devon, who was incredibly polite, patient, and helpful. Even though I wasn’t purchasing a vehicle from him directly, he still took the time to listen to my situation and help me with what I needed. That level of care and professionalism speaks volumes about his character and the way he treats people. If you’re looking for someone who truly goes above and beyond for customers—whether you’re buying today or just need honest help—Devon is the guy to call. Highly recommend!
Oct 08, 2025 -
Buyer beware (especially first time buyers). This location slid in extended warranty paperwork on an international employee of mine. The employee had no issues at 3 other dealerships with me joining him. As soon as I wasn’t present to look out for my guy, they slide in extended warranty paperwork (for only 39,000 additional miles) for $3000. They refuse to work with him on removing it. Parents don’t let your kids go here alone. For those with international workers, keep them away from this place. I’d recommend Lake Keowee Dodge for a more reputable dealership that will treat people with common courtesy. Please read full BBB review for further details. Shame on this dealership and taking advantage of young, inexperienced car buyer. UPDATE: After numerous attempts to reach the GM and providing reviews, the dealership has offered to void the purchase altogether. They would not simply remove the extended warranty. Better than nothing. Review adjusted accordingly.
Sep 24, 2025 -
These folks are fantastic. Please go see Devin. He took care of everything, was fantastic about follow up, follow thru, texting- anything he needed to do to get the deal done. The Sales manager and Finance Managers were amazing. Just a great team of people. EXCELLENT service!!!! I am stoked with my Daytona EV!!!
Sep 20, 2025 -
I bought my 2025 Ram 2500 from George. I must say because I am from out of state, this was the easiest car buying experience I have ever had. I was in an out and my time was valued. I love the truck and loved the service.
Sep 17, 2025 -
Wanted to give a huge shout out to DC on making buying a new truck smooth and not beating around the bush! Very professional and all around great person to talk to! Highly recommend her and the team at Spartanburg CDJR! Go check them out for all your car shopping needs!
Sep 02, 2025 -
DC Corapi was my salesperson ! She was Awesome at helping me purchase my Grand Cherokee Jeep. She was very informative and patient as I made my decision to make the purchase. A million thanks to her. Would highly recommend her to anyone looking to purchase a vehicle. Thanks again DC!
Aug 30, 2025 -
I recently moved to Spartanburg and have been bringing my jeep for regular maintenance and had a new alternator put in. I have been working with Bobby in services. He is GREAT! What stands out to me the most is how honest and genuinely helpful the staff is. During the time my alternator was going out I had brought it up there a couple times to have it looked at. Expecting bills each time, I was pleasantly surprised that I was not charged even for a service fee. It would have been easy to nickle and dime me, but instead I was met with a genuine helpfulness and kindness. It is very rare to find that "mom and pop shop" feel at a dealership, but they really do care. Thanks!
Aug 27, 2025 -
Went to Spartanburg Dodge/Jeep to purchase a used vehicle. DC came out and helped me. She was very professional and wanted to make sure we got the right vehicle for us at a fair price. She made the process simple and easy. Would definitely recommend DC as your salesperson if you’re in the market for a new car. Thanks DC!
Aug 13, 2025 -
When you need a car definitely go see DC. She was amazing and helpful. I told her exactly what I wanted and she made it happened! She was a honest salesperson and looked out for my best interest. I was able to look at multiple options for cars within my price range. When I picked the one I wanted she made sure to get me the best deal and value for my trade. Recommend her 100%!!
Aug 10, 2025 -
Just had one of the best & worst maintenance experiences of my life. Great due to service manager Ricky Jordan. Terrible due to using Endurance Vehicle Warranty. Ricky went out of his way to help coordinate with Endurance who fought us every step. I want to thank Ricky for all his help and patience, which led to a positive outcome.
Aug 09, 2025 -
The sales man was very nice and he didn’t push me into buying anything and it take all day.
Jul 29, 2025 -
I really hate to leave a negative review, especially since most of my past experiences here have been positive. I’ve brought my 2023 truck in regularly for service and always trusted the team. Unfortunately, this recent experience has left me frustrated. I brought the truck in because it was leaning significantly to the right (about 1.5 to 2 inches). Despite it still being under a 100k mile bumper-to-bumper warranty, I was charged over $500 plus a deductible. I was told that if it weren’t under warranty, the cost would have been around $4,000. I asked what would happen if the repair didn’t fix the issue, and was told I’d still be responsible for the cost — which ended up being the case. The truck is still leaning, and now I’ve been told it might be the bed being twisted. In short, they don’t know what’s wrong with it. I also ended up spending over $2,000 on a rental truck while mine sat in the shop for two weeks with no resolution. It’s disappointing to feel stuck with a $90,000 truck that they seemingly don’t know how to diagnose or fix. I truly hope they’re able to make improvements in diagnosing and standing behind their repairs, especially for loyal customers.
Jul 26, 2025 -
Hugo, the sales representative, was excellent—his word is his bond. To all my military family, I highly recommend him. He’ll make sure whatever you choose stays within your budget and will be honest and straightforward throughout the process. Unlike many others, he won’t surprise you with a low payment upfront only for it to skyrocket once you get to the warranty section. Overall, a huge shoutout to Hugo, the manager, and the warranty guy—great team!
Jul 25, 2025 -
Set a service time for a four tire replacement and full service for one day while I was out of town. Made it easy for my co workers to drop and pick up truck when finished. Excellent communication and doing what was said/planned.
Jul 25, 2025 -
I was quoted $800 by one place for repairs. They told me I needed multiple new hoses, a new reservoir, and an oil change. This was surprising since I had just changed my oil two weeks prior, and when I checked it, it still looked good. I then called Spartanburg Dodge to get a quote on the parts. The other place had given me an estimate, but Spartanburg Dodge’s quote was half the amount. When I visited they checked everything and informed me that I didn't need the repairs the other place had suggested. After a thorough double-check, I left without paying anything because it turned out that there was just something caught in my fan that was preventing my car from cooling down. Bobby kept me updated throughout the entire process, which I appreciated. Thank you!
Jul 15, 2025 -
Micheal Beaulieu walked with me in the blazing heat to help find the truck I really wanted! John Crouch made sure the numbers made sense! All in All awesome experience! I Love my truck, I would definitely go check them out!
Jul 15, 2025 -
I worked with Hugo, and he was phenomenal! Hugo was courteous and responsive to all my questions. We are very happy with our purchase and the service we received. Thank you, Hugo!
Jun 14, 2025 -
I had a fantastic experience purchasing my new Ram from Spartanburg Dodge. I initiated the sale online and was then turned over to Hugo to take care of everything. Hugo went above and beyond and was absolutely amazing to work with. There were a couple minor things we needed to get done on the truck and he coordinated the time with service, met me at the service department to ensure the service team knew each thing that needed to be fixed and then inspected himself to ensure everything was exactly as it should be before turning the truck back over to me. Thank you for an amazing purchasing process!!
Jun 02, 2025 -
UPDATE 5/31/25, 6 MONTHS POST PURCHASE: On Tuesday, May 27, 2025, I was on my way to work and it was raining out, I had WATER LEAKING into the cab. Called this service dept same day and they agreed to squeeze me in on Saturday with warning that the window people are only available on Fridays, but happy to take a look while getting my oil changed. Upon arrival to the appt I’m told they weren’t sure why I was told that, they are unable to do anything about it. The guy is only available on Fridays. I have no problem coming in on Fridays if I can get a loaner, but the issue is this place is still ridiculous about giving out loaners!!! I am a nurse and I can’t just call out of work for vehicle issues! I bought this truck brand new with all the add-ons with hopes of dependability. There isn’t a single reason why I shouldn’t be able to get prompt service when there’s an issue. So here I am in limbo and praying this water won’t damage anything while I wait on Spartanburg Chrysler Dodge Jeep service dept to find me a loaner to schedule the service. I don’t know how many times I can say it, BUYER BEWARE! AND surprise, surprise… I NEVER EVEN HEARD BACK FROM BRADLEY OWENS WHO COMMENTED BELOW FROM “CUSTOMER EXPERIENCE.” I reached out on 12/21/24 without a single response via email or phone call. Go somewhere else that will take care of you!! Bought a 2024 Ram 2500 Laramie on 11/23/24 from this dealership and I’m here to tell you to take your time and money elsewhere folks because the customer service here SUCKS!! I love my new truck. HOWEVER, I find it absolutely ridiculous that when I come to the dealership not once, but twice, to complain and the windshield wipers streaking, ineffectively cleaning, and squeaking, that they would just be replaced to shut me up! How is it that one can purchase every single warranty/add-on and still be told that it’s “normal because they’re new,” as if I’ve never purchased windshield wipers before and that “there’s nothing we can do about it.” I mean, if you pay $77k+ for a brand new truck, you can’t appease a customer by replacing something that costs maybe $20. INSANE. In addition, the seal is hanging down in my rear window . Isaiah from the sales dept. told me that the part would be ordered for replacement and someone would contact me for service. It had been 2 weeks without hearing a word, so I bring it up today 12/10/24 with my original sales person, Javier. Javier informed me the part had indeed arrived, and I would need to drop the vehicle off for the entire day for it to be fixed. I asked if I would get a rental and was told, “they most likely wouldn’t do that.” To which I replied, “well this is my ONLY means of transportation and I do not intend on spending the entire day sitting at the dealership waiting.” To which I was then going to “possibly be accommodated with a rental, but be sure to call on the date of service to verify.” ABSURD. If I could return this truck and go to a different dealership to buy the EXACT same truck, I would. As a travel nurse, I buy new vehicles often due to high mileage and wanting to keep a vehicle under warranty while I travel across the country. This has been by far the worst buying experience ever aside from the phenomenal experience I had with Noah in finance.
May 31, 2025 -
Can’t say enough about how great my experience went in purchasing my new Jeep. It was the easiest quickest car buying experience I have ever had. Scott Burgess made the whole process so easy. He was very welcoming when we arrived, showed me the car and made sure I was happy with what I was getting. It was worth the hr and half drive. I would highly recommend Scott and Spartanburg Chrysler Dodge Jeep Ram next time you are looking to buy!
May 13, 2025 -
UPDATE PENDING…. As I am awaiting answers to a few big questions. So far I am 100% satisfied with my purchase of a new gladiator jeep! The price was better than any other dealership even though some options were not available on the lot…I did have to add a few things but they had a much larger inventory than any other dealership I have visited. I also didn’t have to go back and forth for a “best we can do” deal. They just started off with a much lower price. And Redd…my salesman, was fantastic! A good honest Christian man. That’s important to me in every aspect, even car shopping.
Apr 27, 2025 -
Great group of guys. George did an excellent job of showing us the car, explaining all options that the car offered. Negotiated with Kemp all day Friday and he got us what we wanted. Next day, George was off and Jimmy assisted us on closing the deal. Chad did a great job of explaining all the financial paperwork.
Apr 01, 2025 -
We had a wonderful experience today buying our Kia Carnival van. Adam did a great job and made the purchase enjoyable and easy. Stress free and good at communicating. Coffee was good too. Clean place and nice.
Mar 30, 2025 -
Came up asking about a specific truck. The salesman immediately went and got the key, showed me some features, and let me do a test drive. After doing a test drive, we went in and talked numbers and they got me down to where I wanted to be. I haven’t had the truck long but I love it and can’t wait to be driving it for the next decade or more.
Mar 25, 2025 -
Purchased a new 2024 Jeep Grand Cherokee from here December 2024. My wife picked one out that was all black 4x4 tow package, we made it known we wanted a 4x4 and tow hitch already installed. When I got off work we both went back looked at the car. I didn’t want all black they had another jeep the Salesman Isiah said was the exact same car, tow hitch everything we wanted was available in the dark grey so we said we’ll take it. While we are signing paperwork they took it around back to wash. When the jeep came back around it had noticeable hail damage a scratch and moisture in the rear taillight. They took pictures said they would fix all that for us. The next day I really get to looking at the hail damage and notice what a lackluster wash and the whole car seemed sprayed with tire shine. I popped the bumper piece off to install a ball hitch and what do you know no hitch and noticed the spare tire right infront of me with Dry rot in the tread of the tires. The jeep had 3 miles on it when we bought it, Fast forward we had to pester the Salesmen Isaiah and the service department to get a new taillight and the scratch removed. Jeep had to be dropped off and left over night two separate occasions. Salesman said he would work on making everything right with the hitch and new spare tire, he didn’t just lies he tried to make it seem like he could do something he didn’t he got his commission and didn’t look back and I gave up and just went and purchased a hitch myself and the service center Manager Phil claimed he didn’t see any sign of dry rot on the tire claimed he looked at it his self. I tired to speak with him about the tire when we picked the car up the second time but was met with an excuse why he couldn’t speak with me. We put a very large amount of money on a down payment to lower the monthly cost and thought the salesman and service center manager would make it right with us, I know I should of confirmed it had a hitch before I signed and left the lot but I took his word that it was the exact same vehicle. Moral of story is always double check everything from the damn oil on the dipstick to the spare tire when buying from this place. 10/10 Don’t recommend!
Mar 23, 2025 -
I rarely write reviews, but I feel strongly about this one! I've bought 4 vehicles from Spartanburg Dodge over the last eleven years and while I have had great sales people in the past, NO ONE was as great as my salesman this time, George!!! He's new, but fantastic to work with! He was beyond patient with me as I checked out every truck on the lot trying to figure out what would be best for my family. He was patient, kind, beyond helpful, knowledgeable, and caring. He really invested time into getting to know my family and our needs and was a tremendous help with this vehicle purchase. At no time did I feel that high pressured, aggressive salesman type of personality from him that everyone hates to deal with. But at the same time his sales skills and his ability to sell a vehicle does not lack! He is so good at his job and exactly the kind of person every customer hopes to interact with!! Noah- the finance manager was also great to work with. He worked hard to find us the warranty we wanted with a price we could afford. Now Brad the sales manager shorted us a little on our trade in, but lucky for him George was our salesman. George saved Brad's a** on this deal because after all if I was gonna buy a truck, I was gonna buy it only from our new family friend George!! George should really be put in charge of training salesman on how to sell cars!! He's that good! I pray he is still there when I'm looking for another vehicle in the next 2-3 years. Spartanburg dodge please do what you can to hang on to George! He's a rare gem! So if you need a new vehicle, I highly recommend you ask for George and buy from Spartanburg Dodge! One more thing, both batteries went bad 2 days after I bought the truck and they replaced them right away for me, no questions asked. They truly are a great dealership to work with!
Dec 22, 2024
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