Henson Collision & Towing Inc in
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Address:22575 Asheville Hwy, Landrum, SC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Car repair and maintenance service
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Website:
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Zip Code:29356
Working Time and Location
What clients say about Henson Collision & Towing Inc in Landrum (SC)
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Decided to NOT go with the default "dealer" repair option, wanted to go small and local and glad that I did. Good communication throughout the process, quality work, and they detailed everything to a showroom finish as a finishing touch. Could not be happier and highly recommend.
Feb 28, 2026 -
Outstanding! I could not have asked for better service and support. The team calls you throughout the repair time with clear updates. The front desk always has a smile and offers extra support. The job was finished on time and the quality was terrific. They even cleaned the inside of the car!
Sep 30, 2025 -
Incompetent, Dishonest, Confrontational. Been dealing with these incompetent people since December 2024 and it's now September 2025. They charged the insurance company over $6000 for repairs that my 2 year old could have done better. Wanted to shop local, so I took my mazda miata rf convertible for trunk repair after I got hit from behind. At pickup, big glob of running paint, inside of trunk not put back together, trunk lid was crooked, chipped paint not repaired, rear brake light on the trunk lid was severely damaged by them (I had pictures to prove it was not damaged when I dropped it off) and when I put the convertible hard top down there were wires hanging down. The guy had the nerve to tell me that he was innocent and that it was ME that damaged the brake light between the time I took the pictures and when I brought the car in for repair. Not man enough to admit he ruined it trying to pry the trunk lid off. I was getting very mad when another man there came out and said he would fix everything with no problem. They did the repairs, I took the car home, and in a couple of weeks, the trunk lid was sticking. I have taken it back a total of three times with the trunk sticking. The same confrontational guy had the nerve, AGAIN, to tell me that I was "OPENING THE TRUNK WRONG." LOL! The last time, the trunk lid stuck so bad that it chipped paint off. Only 2 weeks after this "REPAIR" the trunk lid is sticking AGAIN worse than ever. I have taken it to another place and paid out of pocket to have it fixed PROPERLY. I should send these folks the bill as they have collected over $6000 and the trunk is not usable. I will never refer this place to anyone. Accident was in December 2024, and I just now have it fixed in September 2025 by someone competent.
Sep 04, 2025 -
I would highly recommend Henson's Collision! They took the time to keep me informed of the progress and completed the work in a reasonable time frame. When I picked up the car it had been detailed on the inside as well! Great job!
Jun 26, 2025 -
I had a great experience with everyone at Henson's! I have a 2024 Hyundai Santa fe it is the first year of the new body style so the longest wait we had was getting the replacement parts. After the parts arrived they got the repairs completed quickly. They were very attentive to my concerns and exceeded expectations. They did great at keeping me up to date on the progress. I've had several vehicles in body shops and most of the time I've had issues but not with Henson's. I definitely recommend them and will go back if I ever need repairs again. I have some training in auto body repair and know what to look for and spot flaws. I was thorough when checking for imperfections and found none. I am very impressed! Definitely 5 stars for quality and 5 stars for friendly service!
Apr 19, 2025 -
This is my second time taking my automobile to Henson Collision. I would highly recommend them to anyone. Their work is awesome.
Mar 29, 2025 -
After hitting a deer on right front I contacted Henson’s. From the day that Bryan gave me an estimate until repairs were done.( only 1 week), they did an awesome job here. Very professional in every aspect. I would definitely recommend this collision center for repairs. Thanks Steve, Bryan and entire crew for the great job!!! 1st pic before 2nd is after
Jan 29, 2025 -
Very good place to get your car restored.... I had a few damages made to my vehicle and they did an amazing job to repair everything and made it look like nothing ever happened to my brand new car. Very pleased ♥️
Jan 09, 2025 -
Did a great job repairing my truck when I hit a post. After ceramic coating it looks like factory.
Aug 13, 2024 -
Excellent auto body repair and paint shop. Whether u are restoring a car, or going with insurance from an accident, I actually had both to the same car, vintage BMW M3 convertible. I’m so grateful to Bryan, extremely professional, estimates are spot on, and all communication w/ Bryan or Katherine, is excellent. Both kept me apprised of the schedule, on time, no unexpected issues or fees. Bryan is so thorough w/ estimates and explained everything to me, especially when the car was hit, and my not having to deal w/ car ins companies, a major plus! I wouldn’t trust my cars to anyone else. 5 star team and brava to Katherine, the office mgr, who warmly greets u and keeps u up to date w/ all necessary info. Many thanks! Kristen B
Jul 26, 2024 -
My car was ready earlier than said. Very happy with the lady I spoke with. She was very nice and helpful. Only thing that I wasn't thrilled with is that they didn't clean it. Other than that it was great. Will use again without a doubt
Jan 26, 2024 -
Absolutely the best paint finish I have ever had at a repair center. Painless from start to finish. The ladies in the front are great. The paint finish has NO defects at all. Just want to thank all who worked our car, we could not have asked for anything more.
Jan 17, 2024 -
I was involve in a side swipe that took out the driver side mirror and done some damage to the door panel. When I went to have the adjuster there at Henson look at it on a Friday afternoon, I asked if there was a way to at least get my mirror taken care of withing the next 2 weeks even if the door panel could not get done. (we had a trip coming up where we would be towing a camper and must have a mirror). She said it shouldn't be a problem to get it all taken care of. She asked me to drop the truck off on Monday morning. A week later, I Picked up my truck after a repair and it looked great. To my surprise they had cleaned the inside of my truck... no work was done on the inside... wow. Great service and friendly people. Would definitely use again.
Aug 15, 2023 -
My vehicle was in an accident and I needed a shop for repairs that was both close and reliable. I picked Henson because of the good reviews and they are very close to home. My experience overall was wonderful. Catherine and Lindsey kept me updated the whole way through the process and were very accommodating answering all my questions. Repairs took over a month, but that wasn't the shop's fault. I also had to have my car towed and Catherine was a great help getting that taken care of right away at the beginning. The day after repairs were completed and I picked up the car, I noticed a noise from the speaker on the door that was repaired. I called and spoke to Lindsey and within 2 hours they took my car back in and fixed the problem no questions asked. If I need any more collision work done I will use this shop again. Thank you guys for being so awesome!!
Jun 29, 2023 -
I just want to take time to thank all of the wonderful craftsmen who were responsible for the repair on my 2015 SRT Challenger . Their work is absolutely top shelf! Bryan and the team are the best! If you want your vehicle done right, this is the place!
Jun 22, 2023 -
The repair to our truck tailgate and bumper was outstanding. It is nice that they work directly with Allstate and submitted the estimate(s) directly with the insurance company. The repair took a bit longer than expected but Henson Collision notified us of why it was taking longer and the repair was completed by the updated completion date (which was the next week).
Mar 13, 2023 -
I hit a deer and did quite a bit of damage. Henson’s did the repairs in record time. They are professional, they kept me updated through the time they had my car. And when I got my car back, it had been vacuumed out and was pristine. Very happy with them!
Nov 17, 2022 -
Henson Collision did an amazing job fixing my car. They kept me updated through the entire repair process and are very friendly. My car was also spotless inside and out when I picked it up. Would highly recommend to anyone!
Nov 04, 2022 -
This has been the worst body shop I have ever been to in my life. If I can give this rating no stars, I absolutely would. I have a cracked headlamp, my radiator hose was not installed correctly and has been leaking along with multiple wires not connected. Today I am doing my regular oil change, and according to the specialist there were multiple installment errors. I do not recommend anyone going to this body shop. The service here is very irresponsible and unresponsive to questions that you may have. The front desk has an attitude every time you want to ask a question or are wondering why your car is taking long. The staff has a way of beating around the bush instead of telling you the truth. Worst collision center in South Carolina.
Sep 20, 2022 -
CROOKS!!! These folks are thieves. My teenage daughter hit a deer doing front end damage to a new car. With things the way they are and no one wanting to work anymore we had trouble finding a body shop that was not booked months in advance. I grew up in this area and have always been vaguely familiar with Henson‘s to the extent of knowing that they are the most expensive body shop in the area. I decided to give them a try and they were very pleasant and accommodating. They gave us an estimate and when they started the work decided that claim needed to be amended because they had underestimated some of the costs. They took almost a week longer to complete the work than they had proposed and told us that they were still waiting on a sensor that had not come in and we would need to bring the car back when it did come in. My daughter picked up the car and they said they would call us when the sensor arrived. After a couple of days I noticed about six or eight spots on the bumper that looked like they had painted over holes and rough surfaces. I called the body shop and told them and they said bring it by. After looking at the bumper they apologized and said they would fix it when the sensor came in and they installed it. We then took the car back to have the bumper repainted and the sensor installed on a Friday and it was supposed to be ready the following Friday, but instead they said they had to send it to a dealership to have the sensor programmed and almost a week later had the car back but would not release it when my daughter went to pick it up. When I called and asked why they would not release my car they said that they had again under estimated the charges from the dealership for the sensor and would not release the car until the insurance company once again amended the claim. These people are very unprofessional! I will never use this body shop again and suggest you don’t either unless you’re prepared for a hassle and probably even having to seek legal action.
Aug 25, 2022 -
These guys did a great job repairing my car even cleaned the inside and outside.
Jun 02, 2022 -
I am very happy with the work on my vehicle. After it was damaged from a trees that fell on it, Henson Collision helped me fix the vehicle and put it back to its shape and safe to drive. I would definitely recommend them to others. Thank you to everyone who worked on my vehicle.
May 31, 2022 -
Henson's exceeded my expectations by having my car ready ahead of schedule, and cleaning it up to boot! Customer service was excellent, and coordination with insurance was straightforward and painless. My spouse has used Henson's before and was equally pleased. Highly recommend!
May 18, 2022 -
I cannot say truly how awesome the service is here but I will try! The techs did a beautiful job on our car! The office is very professional as well to say the least - I have been in customer service for years myself and couldn't have asked for better. When i picked up my car it was like a brand new car inside and out even though we brought it in for body work alone - full disclosure it was damaged by two deer horribly and when we got the car back it seemed brand new - thank you Steve and Catherine and the team!!!
May 06, 2022 -
Just picked my car up from Henson Collision, where they replaced a bumper and fixed rear-end collision dings and scrapes. It was a bit of a wait to schedule the work due to parts shortages, etc., but it was definitely worth it. The car looks perfect, the work was done quickly and it was ready when promised. Everyone at Henson is friendly and professional, and they deal with their backlog efficiently (and with a sense of humor). I definitely recommend them.
Jan 27, 2022 -
We hit a deer on the interstate and had damage on the front of the car. We brought the car to Henson for inspection. The people at Henson determined what repairs were needed, gave us a date when they could start the repair, stuck to the date they had proposed, did a quality repair in the time frame they had anticipated, cleaned up my car before I picked it up and gave me a call to come and get it. I could not imagine a smoother process to get things done right the first time around. Very professional, very courteous - refreshing to experience this quality service in the world of today. Very well done, Henson team … thank you! I can recommend you anytime!
Dec 14, 2021 -
I received great customer service and my vehicles have been well cared for by the great folks at Henson's Collision. I was very happy with the work completed on two of my vehicles. The work was completed quickly and really looks great!
Apr 30, 2021 -
I had damage to the front end of my Mini Cooper. Their assessment of the damage and what needed to be done was stellar. Their workmanship was perfect. The office staff were helpful and professional. Previously I had part of the car repainted at another body shop getting it ready to sell. Henson's work quality is significantly better; no comparison. We now go to Henson's for any car body work.
Jun 17, 2020 -
Very highly organized, convenient and fast. Car was hit by a deer, after repairs it looked better than before the accident.
Dec 26, 2019 -
I came about Henson's by word of mouth and reputation. Unfortunately an animal unavoidably ran out in front of me taking a pretty good piece of my bumper out. I needed a new bumper, the accent grills and main grill. Bumper was painted to match. This happened in December, its February now, and the job still looks as good as the day I picked it up. Catherine greeted me with a smile -she's great!- and got everything settled easily and correctly. Bryan took a thorough look at the damage and came back with a fair price estimate. He discussed each line and part (I especially thought highly of that). They took special care with my vehicle (I have an interlock device installed). The time for repair was not long, and everything went smooth. I'll be back for any repairs I need in the future. Thanks ya'll!
Feb 16, 2019
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