My son, Andrew, and I would like to thank Brian Ortega for his help on line when trying to organize the sale of my vehicle and his speed and efficiency when we dropped it off.
Went to get a used donut spare tire for my 2017 Dodge Caravan. Person at counter said I would have to go look at the cars way in the back and also stated that the tire would be in the back of the car. He couldn't say if they had my year car or the spare tire. . They charged me $ 2.00 and I walked to the area I was shown on their map. No Caravans there. I went back and a nicer person said I wasn't in the right place and took me on a long walk to the furthest part of the lot. There were no 2017 Caravans there and the older ones there ( which I was told by them that the donut spare was the same) had the spare tires still attached to the underside of the vehicle, not already removed and sitting in the back as I was led to believe. The guy that took me back there said I had to remove it myself. I had no tools and I am 73 years old. They offered no help, kept my $2.00 and didn't care, or even try to help. They have no idea about their inventory. Very shoddy business.
UPDATE DECEMBER 20th 2025.
After my post in October, I received a reply from Darrell . He was very polite and apologetic to me for what had happened. He offered to help me obtain my tire ar no cost evenvthough I was totally willing to pay for it. On 12/20/2025 I was finally able to go get the tire. I was treated like a VIP and the placed the tire in my car for me. My faith in this establishment has been restored and they are good people.
Went to find two tail light lens for a 2004 Camry. This is a huge place, cars up on blocks and set in rows by brand. You pay 2 dollars, to walk the lot to find the parts you need. The website is helpful, as you can see the cars in inventory to match yours. They give you a wheel barrow to get your parts and push your tools. I was in an out in 30 mins and came away with two lens that looked brand new and were 60 dollars cheaper than an auto parts store. I will be back if I need certain parts. A very well run business.
They were great and allowed me to go in. Find the part that I needed. I didn’t purchase it because it was more expensive than I thought it was gonna be an out of my budget.
I was leaving to go back home from vacation and my engine stalled so I coasted into their parking lot not blocking anything at 2am and found I had a ignition coil went bad so I was waiting till they opened or a near by parts store opened up so I could buy the coil I’m guessing the owner or manager came up said you can’t stay here move it now I was like it’s not running I can’t push it he said he didn’t care if I didn’t move it he would have it moved luckily advance auto opened and brought me the part and I was gone I would never buy anything from this place ever very rude and I hope the place shuts down people like that deserve nothing and if he ever gets a brake down hopefully nobody will help him and are hatful just like he was
Went there to find three parts, after hour and a half of pushing a wheelbarrow around the field. I was able to locate and remove one of them. Wound up paying more than I could have ordered comparable part for online. Big waste of time.
Used Grand Strand Pick and Pull to pick up an older vehicle. They were super patient when the VIN wasn’t exactly right because the car was older, and were very expedient in getting it picked up! Great experience.
This place is great. The manager is beyond helpful, I had a car back into mine in the parking lot and he pulled it up on camera. One of the employees came out to make sure that I was calm, because when it first happened I was definitely upset but they did everything that they could. I highly recommend this business and the people that stand behind it. Thank you "Jeep doctors"
Most definitely appreciate you guys! Big Thank you to James and the other staff members for making sure I was taken care. They were really respectful and patient even though it was 30 minutes to closing. Y’all guys came in clutch with the parts I needed and I’ll definitely be returning when I need more parts
Most women love to go to the mall, as for me, I love going to the pick and Pull. The Conway location is by far my favorite. Great yard, but the people there have always treated me like family, down south that is still important .I have been a Garage owner for many years and Conway Pick and Pull has been a large part of my life. Darrell, John, Shane, Travis, James ,Ever,, And Angel have always been great to us at VM Automotive Services. That group sets them apart from any other pick and pull, and I have been to MANY, they are by far the best
Great place to find use parts. Their inventory told me online they had multiple trucks like mine. Darrel and his team took excellent care of me. Everyone was more than friendly and everyone seemed happy. Overall it was a great experience and i look forward to going back next time.
Tried to charge me 96.00 dollars for 2 used headlights. I showed the check out guy I could buy them brand new for 59.46. Only then did he lower the price.
First time visitor, but very helpful staff got me to the right place to look for the parts I needed. Wheelbarrows for customers make hauling tools and parts easy. Low cover charge and reasonable parts prices. Definitely coming back!
Highly recommend. Very fair prices well organized. Wanted to make sure the gauge cluster was the same one I had since their were two types. They texted me a picture. Had it ready when I got there. I inquired about some parts for another vehicle and knew if they had it and what the price was right away. Very organized very clean and really nice staff.
Great source for local used parts at a FAIR price! They ship put old cars and trucks once they're picked clean so thy can bring in new material for locals and travelers alike. I have spent many of Beautiful days with God's grace alive wondering around here just thinking of all the possibilities of parts and combinations. Definitely stop by and check out, "Grand Stand Pick 'N Pull!"
Call and get the name of puller that will get your part if they have it. Charge to pull reasonable. Great feature pick and pull has at their location. He is independent. Made my trip fast and much less than ebay or time consuming for me
Absolutely love this place! They've got a literal bit of anything and everything you could want or need. Just be sure to remember to bring your own tools, and no open toed shoes! Staff is always friendly and helpful as well!
In the parking lot 13 minutes after five need one rubber hose. They lock the doors, mop the floors and tell me they close at 5:30 and will not let me in. Store hours say till 530 I will just go by new parts if they don’t need my money
A man who works there let me in after they already just closed a few minutes after because I had an emergency blow out and needed a tire immediately. or I would have been stuck walking. This Salvage yard has the best customer service I've seen 5 stars!!!
I called these guys at around 4pm and had to drive from Myrtle Beach to their location to get there just in time to get a few pigtails for a 2012 Toyota Camry. Guys, thank you so much for your help and letting me get the parts I needed. I just want to say each of you are the best. You were exceptionally helpful and very kind and understanding. Many thanks to your entire staff!
It could be a little more organized with tires and sizes. I finally found the size I needed after lifting and moving alot of them, I'm a small person and not very strong, not real young anymore either lol. I just think putting same sizes together and at least someone to help you with it would be a bit more helpful in the customer service department . Just my thoughts
Oh my gosh, I had one of the best experiences of my life. I needed a part for my car and none of the stores I went to had it in stock. I tried online but I didn't know the correct name of the part so I still couldn't find it. I knew what I needed and what it looks like so I came here. As a woman I entered the lobby and was greeted at the desk by a young lady. She gave me a map and pointed me in the direction of my quest. I Found what I needed and was able to put it in my car right on the lot. Never knew this was available. A $2 fee into a different world. Thank you for a 2 million dollar experience.
Found what we were looking for and the price was right, friendly staff, was a little muddy after the rain the day before but managed. Would recommend them to anyone.
**** update**** Wow they jacked up their prices. A fender cost the same price as you can get it online. They have become more rude than before as well. I'd rather get it online with free shipping.
It was a nice place, prices are very good and they've got a lot of vehicles. Here's some tips though first know that if it's rained within the last couple days you're likely to get mud all over your feet and kneeling down for parts will also get you muddy. Make sure that you have all the tools that you need and give yourself a couple hours to check out everything they have.
Huge place if you're looking for a part you just go in and get a ticket and they tell you where to walk to for you to get the part yourself. The part I needed there was supposed to be available on two vehicles, but only one was found... but I was able to get the part I needed! And it was very reasonably priced as well!
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