Won't answer the phone. Finally got an answer and was immediately put on hold indefinitely. Called another location and was told the pleasantburg location doesn't even answer calls from the sister stores. Lazy lazy people not wanting to do there job
I visited on 2/4/26 to buy windshield wipers for my car. McKenzie was super helpful in making sure I got the right ones and even assisted me in putting them on. She was very willing to teach me how to do it myself when I asked. Great experience!
Well winter storm #2 has hit SC. While trekking through the storm early to help out my mom...I made it from Laurens to Mauldin. I slid into O'Reilly Auto Parts for windshield wiper blades, before heading towards Anderson. A HUGE shout out to McKenzie for helping me get the right blades and she installed them for me!! Super helpful and patient with me, as I was a bit short with her. She helped me get back on the road headed home! Thank you for your professionalism and kindness! Wipers worked great going home!!!
The easiest and most seamless process of coming in to get my battery replaced on a cold morning when I woke up to it being dead. Bob is awesome and really appreciate them taking a bad morning and making it better!
These folks are the best!!! Wished I had gotten the lady's name. Today before coming into O'Reilly I stopped in at Autozone. My wipers were coming apart, it was raining pretty bad. I went in to buy some replacements. They informed me that they didn't install them on rainy days so me and another lady went up the road to O'Reilly and they were fantastic! The lady helped me pick out some wiperblades and then installed them for me in no time. O'Reilly will most definitely be my go to place from now on. Thanks O'Reilly
I needed to purchase a battery for my son's jeep. Mckenzie addressed me as soon as I entered the store, she was very knowledgeable, pleasant and had patience with me. It was actually an enjoyable experience.
Took a Orileys purchased battery here last night to be check if it needed to be replaced under warranty, it's almost lunch time the next day and I still don't have the answer because it was not charged the night before, just another day for me without a car because of lack of training or caring.
Don't Go to this store. They'll make you carry a battery out. They won't help you. They asked other employees if they know how to charge batteries. I went up there to replace a battery not even a year old and they said they had to leave it up there on charge. It was on nine bolts. It only took 30 minutes for it to charge. They said it was going to take up to 4 hours to charge. I took it to the one in Simpsonville. They swapped it right out for me. No questions asked
James is the man! This place became my go to store yesterday. I can't say enough about how helpful, kind and good this young man was. Restored my faith in customer service.
Had a hard to find light bulb for my truck. The bulb did fog lights and turn signal. They were very helpful figuring out where I could get them. They took time to help me and I greatly appreciate it.
I had two gentlemen helping me and I can’t remember the other person’s name, but he and Brady went well out of their way to help me. They were both so kind and took lots of extra time and energy that they didn’t have to, (on a cold/misty afternoon) to get my car’s issue resolved. I am beyond thankful for their kindness and expertise!
Jaden and The manger Brandon are exceptional! They helped me with a warranty return that another store had already given me a hard time about. They were both super kind. Thank you guys!!!
I buy all the stock replacement parts I need for my car projects here. They always have friendly, and most importantly competent, helpful people working. This orielly store in Mauldin in particular is always a great experience. In my experience, they do what’s right for the customer if there’s any sort of part mixup or anything like that.
I have a commercial account with the O'Reilly in Mauldin and I work with Ashley on a daily basis. She is always so helpful and goes out of her way to get me the parts and solutions I need! She is very professional and knowledgeable about the parts/tools/products she sells. If I call and she answers, I know my needs will be met! Keep up the good work!
I just had the best experience of my life at an auto parts store! I carried in two batteries and Javier meet me at the door grabbed one of the battery’s and brought me straight to the counter. This young man is Knowledgeable and skilled at his job! Obviously well trained however his ability to communicate and willingness to help shows great character! I will always use Mauldin O’Reilly’s for my Auto parts needs thank you Javier
Excellent product knowledge and customer service. Guys measured my blades and got them installed the right way. Top notch customer service. Johnny was the best, assistant manager was great too but I did not catch his name. Very organized store, everything is in its place and good stock levels. Very competitive pricing. This will be my go to store from now on.
Johnny and Elijah were so super helpful! They didn’t have the part I needed, but called around to find it for me. Excellent customer service from those two!
they didn't have what I was looking for which was a key chain that pulled out so you don't have to take it off of your purse or your belt you can unlock the door you never have to look for your keys you know what where they're at but it was still a nice store I like O'Reilly's
Great parts purchasing experience. Very friendly and knowledgeable staff. The store has been there for over three years and it still looks new inside and out!
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