Sarks Automotive provides auto diagnostics, alternator and starter repair, battery replacement, brake services, oil changes, tire alignment and rotation, and more from shops in Mauldin and Greenville, SC.
Hours not specified
What clients say about Sarks Automotive in Mauldin (SC)
When I brought my car there I was worried. It’s a 2018 Sentra and the transmission was blown at 78,000 miles. I had bought the Nissan Sentra in February at carmax. It only had 77,000 miles. Needless to say I was angry. But folks at Sarks were wonderful. They dealt with my warranty company - I never had to talk to them. And Sarks kept me up to date with conversations. They managed to get a new transmission. Between finding a new one and putting it in only took a week! A week! It’s was not only fast but they kept me updated. They were so nice about everything. And so far the car runs as good as new. And they checked in to see how it was going. I’d highly recommend Sarks. They told me what was wrong and gave me a good price. No nonsense. Thank you for everything. - Mitch
Well I guess we all have had bad experiences w our cars but I can say I won’t go anywhere else.Their team is honest and experienced service techs so my well being is in their hands on the roads Thanks you all.
Robin
If you own a German car, do not go to Sarks! I had my oil pan replaced on my BMW after Take 5 stripped the oil pan threads. After receiving my car back with a new oil pan and oil change, it had lost a liter of oil in just under a week. (It has never leaked oil before) I took my car back to Sarks and was told I was SOL and was quoted 2k for an upper gasket leak and a timing cover gasket leak. After speaking with Crystal she stated "Its a BMW its going to leak oil and once you replace one thing the leak will move to another" lol. After getting it towed to another shop the other shop stated that it was an oil filter leak due to no O ring in the oil filter. The other shop replaced it and now my car doesn't leak oil at all. Moral of the story is Sarks does not know what they're doing when it comes to foreign cars even if it as simple as changing an oil filter. I'm also attaching my invoice to show what work they did so they cannot deny their mistake. If I could leave 0 stars I would.
!!!!!I’ve been going to sarks for years, and I’m not the guy to leave reviews!!!. I got my ac recharged here and they over loaded my system with 2.88 pounds when my ac calls for 1.8. It then blew my compressor and created a leak. I mentioned this and sarks auto completely ignored me for weeks on end. I’m so disappointed in Jeremy and the crew. They did not pressure test my system or vacuum I assume because they sent me home and said “let us know if you see the dye leak” but if they preformed a vacuum and pressure test you would know if it was leaking. I waited for weeks and sent several messages and got no reply. Complete disrespect on there end. AVOID getting your ac done here. I’ve had good service with other things but the 1 star is for me pointing out they messed up and they Ignored me.
They were so fast and clear with their diagnostic. I didn’t feel any pressure to do anything above the necessities right away. Will definitely recommend and go back.
Sarks got our car in quickly, provided a quick, fair estimate and completely the work on the same day. Regina at the check in desk is extremely friendly and competent. She had everything organized and was on top of her game. Jeremy did a next day follow up to make sure everything was fixed to our liking & that we were happy. This is a top notch company that I will definitely recommend. We are extremely impressed by everyone we encountered!!
These folks are the best in town! I’ve been going since 2017 and won’t go anywhere else. I’m not sure if it’s the customer service the great techs in the back or the food Marie feeds me. I love them!! Hands down!
Got a motor rebuilt from there hadn’t even put 3000 miles on it and it’s already chicken so this place is terrible to get your car fixed from. I would never in my life give somebody them as a reference and then I called the people and they tell me that it’s 12 months or 12,000 mile warranty and I haven’t even drove the truck not even 3000 miles and it’s already ticking
U-Haul is a good company, but Sarks charged me for 6 gallons of gas even though I filled the truck up COMPLETELY before returning. I gave them an extra 1/8th of a tank. Not only that, but my final receipt even shows that I only drove 17 miles. The truck was returned 3 in hours only used to haul off some furniture. I had initially paid for 40 miles, so maybe they just didn't want to refund or maybe someone stole the gas from the tank. Either way, if they are this shading on a simple rental, I definitely wouldn't want them working on my car! LOL U-Haul refunded half of the disputed charge.
I just wanted to post this online for everyone to see but my experience was above the expectations I could ever expect. The service and honesty was excellent. I was given the correct quote and when they saw that something else had to be fixed, they contacted me and let me know ahead of time what the additional charges would be. I received such great customer service that I had forgot about my car being serviced. It took my mind off my car, they made sure that my Audi was in good hands. I have told so many people about the service that I received and my car was repaired in the time frame that it said it would be completed. It was not dirty, I know that may not seem important but it is. My car didn't have any grease marks, dirt, or even fingerprints as if it was detailed cleaned after the repair. I will use this company from this day going forward and I recommended my family and friends to please go to your Sarks. I can't thank Sarks enough. I am very pleased with Sarks service and my car repair. Thank you Jeremy and the Sarks team.
Have gone here several times in the past. Can’t speak of price in comparison to other places because to be honest I’ve never called around. But they are very timely and quick to get services done. The staff is also very friendly. Only reason I give 4 stars is because prices for some services seem pricey to me but then again I haven’t called around to compare. For partial break pad replacement and half of my rotors it was $611 total.
I was impressed with this location. I called to book an oil change on a Friday, the earliest appointment spot they had was the following Tuesday, so the wait was not bad. I accidentally drove to their other location, as I am very new to moving to this area, I called, and he said to still head over. My wait time for oil and tire rotation was about an hour and a half. They did notice my tread on the tires were getting very low and added a quoted price right below on the final bill. I really appreciated their attentiveness and not being pushy at all to make a sale. It made me feel very comfortable to return to this location for more work.
The only con would be the lack of TV or music in the wait room.
Overall, these guys were great.
Let me tell you... NO ONE wanted to touch my Jaguar due to its complicity, however Sarks had experience with Land Rover products. They did a complete engine swap on this bad boy! Unbelievable. They went out of their way to help with me with other minor problems too, with no additional cost at all. Very pleased.
Amazing service! They went above and beyond to help me and take care of my car. I never anticipated or expected the amount of help they offered and gave. Price is way more than fair and quality of work is exceptional. I am so grateful. I will take my car here for everything from now on. Great people! Great business!
Sarks is the only mechanic shop I trust to do any work on my trucks. From oil changes to tires to tuneups. Anything you need done to your car they can get it done for you.
We have been going to Sark’s automotive for many years now. We can always count on them to get things done right! The owner is awesome and their customer
Service is great! I wouldn’t want to bring our cars anywhere else!
These guys are the best!!! My water pump went out 200 miles from home. Got there at 11am they had me back on the road by 3pm!!! Even texted me a few days later to make sure all was good. Fair price and excellent service. Highly recommend!! Wish they were in my hometown!
Jeremy Sark was the first and my only choice for auto repair in the upstate. I found out about Sark automotive when I first moved to the area 9 years ago and it’s the only shop I visit. The staff is very friendly and highly knowledgeable.
I once had a breakdown in Virginia and had my truck towed to Sark because I knew I would be taken care of, not advantage of.
I came in to have my headlights replaced on my 2016
Rogue Nissan and they did a wonderful job and the headlights look and work great!
I was also referred to Sarks after getting a very expensive maintenance service list from the dealership. I was really needing a second opinion and Sarks did a thorough inspection of my vehicle and saved me a lot of money. I value honesty and integrity so thank you!
We drove 2 hours to this autoshop to inspect a car we were thinking of buying.
They made the trip worth it.
One of the best auto shops we've ever been to.
It's a shame we live 2 hours away because we would be loyal customers to this place.
Very thorough and honest individuals.
Jeremy, Crystal, and Regina are awesome. I got towed in at 11 on Tuesday and was called at 1030 on Wednesday saying it was ready. They do quality work at amazing pace and competitive pricing. If you need anything done for your ride, go see Sarks
I have taken my car here for years. Always reliable and upfront. I brought my car here last for a clutch replacement and during the inspection Mr. Sark noticed one of my sway bar links was badly rusted and suggested replacement. Saving me from something that could have been dangerous while driving. Repairs done in a timely fashion and good communication throughout. Truly recommend.
Sarks took care of the problem with my van quickly and efficiently. Charged me exactly the price they quoted to start with. Everybody was friendly and cheerful. Next time I need automotive care I will be back.
My car was idling weird after the alternator was replaced, so I took it to Sarks. They took really good care of it, and after they found out what the issue was they test drove it to make sure it was running smoothly again. Really amazing service and they were super helpful and kind! I highly recommend!
Sarks Automotive is one of the last family run business in Greenville County. The reason they have lasted this long is because they specialize in impeccable service, and they welcome you into the family that cares about quality. In 2020 I brought a brand new F-150 truck and I took it to the dealership for service and they disrespected me. I never went back. I took my truck to Sarks and they have been servicing my trucks for over 10 years. I'm old school, and I grew up with good service, when people took pride in their good craftsmanship. Sarks still work with those old school values. They are family. LAM
Sarks Auto was fantastic. They were able to squeeze me in on a Saturday morning. I had some work done on it at another shop just a few weeks before. This work wasn't done properly, causing my new serpentine belt (which was installed improperly) and alternator to burn up. I am very grateful to Sarks and will continue to use their service!
I regret not reading the reviews before taking my car to Sarks. What’s more telling than their bad reviews is their responses to these negative reviews; defensive and argumentative, just like my experience. I was charged $169 to install and align headlight bulbs despite the fact that their process was a simple trial and error that any DIYer could do. This was not explained to me before I was quoted or charged. Needless to say, my headlight bulbs were not properly adjusted and rather than sympathizing and offering some equitable solution, Jeremy became defensive and instead chose to take an argumentative tone with me on the phone. This is definitely one of the robbery-shops your dad warned you about. Save your time and money and take your car elsewhere.
As a single mom, dealing with unexpected car trouble can be really stressful—especially when it comes to finding a trustworthy repair shop. My car started making a loud noise, and I wasn’t sure where to turn. A family member recommended Sarks Automotive, and I’m so glad I listened.
Like many women, I’m cautious when it comes to auto repair shops, as it’s easy to feel taken advantage of. That was not the case here!!! From the moment I walked in, the team at Sarks was professional, kind, and incredibly knowledgeable. They quickly diagnosed the issue and provided me with a clear, honest breakdown—complete with a prioritized list of what needed to be done.
They understood my situation and went above and beyond to get the repairs done the very same day. The owner, Marie was especially kind and made me feel confident and comfortable throughout the process.
I can honestly say I’ve found my go-to shop!!! If you’re looking for a local, honest, and reliable place to take your vehicle, I highly recommend Sarks Automotive!!!!!
This place is great. They fit me in last minute for an oil change. Great service. Quick and easy. The waiting area is comfortable. My kids enjoyed fresh popcorn. There is also a table to play cars on for them. I made used of their kuerig and had a cup of donut shop coffee.
Website
