We had a small dent in the rear right quarter panel of our Chevy suburban. Jeff Ryback came out and took a look at it and took it into the shop. He brought the vehicle back about 10 minutes later, completely repaired. We asked what we owed him and he said nothing. We were flabbergasted but extremely grateful. If you go there you will see on the walls how many letters and notes they have received about their excellent service and this is just one more example. We took him a bunch of assorted brownies the following week to thank him and he was extremely surprised and grateful, too. I can't say enough about how I would recommend this shop. It is the epitome of excellent service that you rarely see anymore. Thank you Jeff and Fender Menders!
Jeff and Charley of Fender Mender nailed to perfection the body and paint repair of our back bumper & fender, hit while parked. My wife loves her Subaru Outback, so she was delighted with their work, stating ' I can't even tell where the damage occurred!' Thanks, Guy's, and for coordinating the repair logistics so well with me..
Fender Mender made what could have been a stressful situation incredibly easy. From the very beginning, their team was super responsive, friendly, and knowledgeable. The entire experience was seamless, and the process moved quickly without ever feeling rushed or disorganized.
A special shoutout to Charles, who was fantastic from start to finish. He communicated clearly, answered every question with patience, and made sure we felt confident throughout the entire repair process.
If you’re looking for a team that’s professional, efficient, and genuinely cares about their customers, Fender Mender is the place to go. Highly recommend.
Charles at Fender Mender took care of me fast and got me back on the road in no time! I needed to have my trailer hitch receiver repaired and even without an appointment he had me out of there in no time. Thank you for the great work and service!
Jeff, the owner, is genuinely the nicest person I've met in Greenville. He was able to take care of a small issue with my car quickly and with kindness. I would not hesitate to take my car or refer anyone to Fender Mender for honest, reliable, and top notch customer service.
I was having a pretty tough time when one week in to moving to Greenville I had someone hit my car up in the mountains of NC leaving it unable to be driven. I had to simply just pick a place based off of google and hope for the best. WOW did i pick well! Jeff and his entire team have been absolutely amazing through this process. Great at communication with both myself and the insurance company which saved me many a headaches!
There is nowhere else I will ever consider taking my car if it is damaged again. Fender Mender has earned my business for life, and I'm sure they'll earn yours too!
I brought my SUV to Fender Mender on recommendation from a neighbor…I had a sizable scrape of the front of my vehicle…not only did Chris take care of the issue within 10 minutes, he did a terrific job and was very professional…I couldn’t recommend the team more highly.
What a wonderful place I had never met them before needed to get a small job done they were accommodating got me in and finished quickly. Great experience great management great workers thanks again all the best. Do you ever want in the future?
Charles was amazing to work with! He called me back and had me come in immediately, worked on my vehicle so fast, and it is fixed good as new! Highly recommend coming to Fender Mender for any collision needs!
Shockingly great service - I had a scrape on my bumper from a parking lot accident. I took my car to another body shop, and they told me they HAD to replace my whole bumper. I knew there had to be a simpler way to make this repair, especially since I was paying out of pocket, so I visited Fender Mender to get a second opinion. The owner of the shop met me when I arrived, took a look at my car, and offered to attempt to buff out the scrape (with no guarantee that it would work, but it was worth a shot, right?). Within 5 minutes, the scrape was nearly imperceptible. Grateful for Fender Mender - they saved me $2000.
I had a fender accident on Sunday.. I went to see these guys the next day and got a free estimate of my damage.. which wasn't going to cost near as much as I anticipated.. since I was paying out of pocket because it wasn't worth turning into my insurance.. anyway I took my car in the next day and they had it fixed within 4 hours.. didn't even look like it had been smashed! Plus they put on a part they already had they didn't charge me for! They were so kind and helpful.. Charles and the other front desk gentlemen is awesome . I highly recommend this place to everyone.. they truly showed me good Christian values.. I'm a retired lady and they really looked out for me.
I had such a great experience working with the team at Fender Mender. I had a unique situation where I was dealing with an out of town situation and Jeff was so helpful to me and my family. These guys are pros with a personal touch and decades of experience. I would highly recommend Fender Mender to anyone looking for a small or large repair!
I had the best experience here! I had a couple of issues with my bumper and Jeff took care of it completely for free. He did a great job and was so kind! This will be the first place i go if anything happens to my car. It’s rare nowadays to find businesses that truly care about their customers but this one definitely does!
Fender Mender did an outstanding job repairing my son’s Lexus. The quality of the repair was excellent! What really stood out, though, was the level of service. Jeff was very professional and went above and beyond to keep us informed throughout the process. He even returned the vehicle earlier than promised which was a great surprise. Highly recommend Fender Mender for top-notch work and exceptional customer service!
I had to get the undercarriage of my car fixed. They gave me both my options and helped me understand my choice for my car repair. Price was fantastic for the work done. Highly recommend.
Could not have been more impressed with the level of service Jeff at Fender Mender showed me. Updates were on point. Class act all the way. No one wants to wreck and have their car worked on, but if you do, then Fender Mender is definitely ready. Great experience.
This is an Awesome business! They did a Magnificent job fixing my mom's car today. She was worried and frustrated when we got there, but when we came outside to look at the car, the biggest smile was on both of our faces. When you walk into the lobby all you see are Thank You cards posted all over the wall...by the time you leave, you understand why. We left not only satisfied with our car but satisfied within our souls. You'll leave with a feeling that has you saying there are still good people in the world. Charles Gainey was the employee who helped us, and his hospitality and work were impeccable. Hours later as I write this review, I'm still rejoicing in the blessings that we received we received at Fender Mender! Great job guys!
I found this business here on Google and was impressed with the reviews. I was embarrassed to explain I needed to have a tail light replaced due to a parked hit and run. Charles was patient with me and walked me through with the suggestion of purchasing the part on Amazon. He explained to come by any time for him or Jeff to install. I stopped by this afternoon, July 21, 2025, and Jeff immediately got to work. My only disappointment was the work was done so quickly that I didn't finish the chapter in the book I brought along!
I HIGHLY recommend this business! Great customer service done with honesty and pride. Thank you Jeff and Charles for resolving this weird incident with patience and smiles!
Highly recommend Charles and Jeff at Fender mender. I worked with Charles when dropping off and Jeff picking up and both were terrific. Their customer service and integrity exceed expectations. The work was impeccable and my car was ready well ahead of schedule. Be sure to stick around for a chat - I guarantee you’ll be engaged and learn something from this dynamic duo!
Nobody likes having to get their car repaired. It can be a hassle. There can be frustration and trepidation in putting in the work to get an estimate, not knowing who to trust. As a person who has had more than my share of car damage, I have dealt with plenty of body shops. It is no understatement that the treatment I received by Jeff at Fender Mender was absolutely extraordinary in the best possible way. From the time that I was greeted, Jeff took time with me to make sure I felt welcome and at home. He explained the options for my car repair extremely thoroughly. He even provided me with questions and considerations should I go somewhere else. He graciously offered to speak to the folks who were responsible for the damage to explain the costs and the “why” behind what he was doing. He understands that the investment that we made in our vehicle was a sacrifice and one that we did not want a bad patch/paint job to mar our enjoyment and daily reminder of the accident. Every step of the way he was communicative and clear…from proactively calling me first thing Monday morning to let me know that our overnight drop off went well…all the way to delivering the car two days earlier than what was expected. I would have no reservations on sending my wife/children here to get service. Regardless of your comfort with auto-body repairs, Jeff takes the time to make you feel welcome and explains his process excellently. I am grateful for the recommendations I received to go to Fender Mender and I hope to never need auto body work again…. but in the likely chance I do, Jeff will be my first call. Jeff is in the *service* business, and you can tell. Before/after photos posted-metallic pearl white paint. As if it never happened!
When I called Fender Mender to find out if they could perform my repair, Charles expressed concern about their ability to provide a quality outcome since what I needed didn't exactly fit their business model. He relented when I explained I wasn't seeking perfection with this repair on my 20 year old car. The result was great, and the service was fast. I appreciated the professionalism, honesty and straightforwardness and the overall helpful approach. I recommend them and wish I had known about them sooner.
If you are looking for a place that offers honesty, integrity, friendliness, professionalism, and great work, then this is the auto body shop for you. The owner, Jeff, is so kind and genuine. He greeted me when I walked in (without an appointment) and looked at my vehicle right away. I was involved in a minor fender bender and he took care of everything on the spot. Told me I didn't even need a new fender or any major work done. I recommend this place to everyone! Your mind will be at ease that you are being treated fairly and with respect.
I am so blessed to have chose to call Fender Mender when i inadvertently tore my driver side front door up by getting out the car and forgetting to put my car in park. My door would no longer shut and when I called Charles told me to bring to the shop. When I arrived, Charles was very welcoming and very helpful. He fixed my door in less than 20 minutes and I was on my way out! I would recommend Charles for any and all body work repairs! I am so thankful ! Thank you so much for your kindness and awesome customer service!
Really nice, honest folks who are in business to give quality advice and actually help people! Stopped in (no appt required) for an estimate on bumper fascia/skid plate replacement. Charles was straight up with me about cost (expensive), and recommended a high quality “bandaid” fix instead. He wasn’t pushy at all and even offered to make it happen while I waited. Had great conversation with Jeff while I waited. Arturo (the tech) did a great job. Stoked to have a really solid, honest, go-to body shop for any future needs.
Charles is the best. My teenage son wrecked my car right before Christmas. What a pain, but not with fender mender working on it. They had me fixed up in less than a week. I’ll take all my cars there from now on. You should too!!!
As soon as I walked in, I knew Fender Mender was the place for me. Jeff greeted me and made me feel very welcomed! I have been riding around with my door not closing all the way for months. Took it in after work and Jeff was very informative and gave me my options. He took it to the guys in the shop and not even 5 minutes later, I had my car back and it was like nothing was ever wrong. I definitely recommend them for you vehicle needs.
I can't even begin to express how INCREDIBLE this repair shop is - over the past few months, Charles and Jeff have both gone out of the way to help me however they could. Top-notch service and friendliness - they have those qualities in spades!
When my car was t-boned back in January, they walked me through the entire process of getting it fixed and how long I could expect to wait. Charles answered every question I had in-depth, such as exactly what parts needed replacing and why.
When I got my car back and noticed some engine troubles that I assumed had to be related to getting t-boned, Charles told me to swing on by whenever I could. He had me take pictures of their engine code reader's scan and explained to me what his thoughts were on the cause (ended up being TSB SB-10058136-4434).
Lastly, 2 whole months went by and I finally realized my door that had been replaced didn't have any sunshade clips attached to the top frame. Charles immediately hopped on it, and told me to swing on by whenever I could so that he could take a look. Even though these clips not being there was NO fault of their own (Charles showed me the correct door being ordered on their system), they starting trying to resolve it as if it was. Jeff ended up being able to punch out the clip holes in the correct spots after measuring a billion times (attention to detail!), but they were fully prepared to comp me the correct door purchase and installation if Jeff wasn't able to spot-fix it.
If I or anyone I know ever needs repair work done on their car in the future, I'm gonna make sure it gets done at Fender Mender.
If you're looking for high quality work, attention to detail, friendly service and communication look no further. Our nearly new Toyota Tacoma was in a rollover accident and required extensive repairs, I can't express enough how impressed we are with the job Fender Mender did in making it look new again. I have an extensive background in the auto industry and I can tell you nobody could have done a better job. The paint is perfect, the gaps are perfect and there is no overspray or any visible signs that the truck has had any work done, it all looks 100% factory again. Charles and Jeff were very helpful, friendly, handled all the insurance communications and kept us up to date about parts availability, timeline and progress and finished the job sooner than we had anticipated. We couldn't be happier and while we hope to never "need" their services again, if we ever need bodywork again, it will be Fender Mender of Greenville.
The front right fender of my car had been warped so the passenger door was unable to be opened, I went to another auto body shop and they said they wouldn't be able to fix it without paying a lot. When I arrived at Fender Mender I was greeted and helped promptly, Jeff efficiently helped me by offering to fix it enough to open the door before getting me the quote I requested. I was pleasantly surprised when I saw he had even cleaned it up.
Jeff had a lot of good knowledge and advice for me about how best to proceed and fix the car but let me make my own final decision on what to do.
When I offered to pay for the quick fix he politely declined and instead told me how he really loves what he does and loves serving his customers. I think this is quite evident in his friendliness, honesty, good workmanship, and quick service.
We went in looking just to get the car “useable” and legal to drive after it had a rear/side collision. We got a rough estimate and took a couple months to save up to get the work done. Jeff was super helpful and told me my options, and even had me pull around and took the time to help me remove a hanging part that was dangerous to drive with, and helped me release the trunk which was stuck shut, free of charge. Upon going back they did a free estimate on the spot as soon as I walked in, called around for parts while I stood there and found them. They wanted to make sure to get me the best deal so they called multiple places to make sure of pricing. The actual quote on paper was a few hundred dollars cheaper than the initial glance over. They said they would have it about a week and would call when it was painted and ready. I told them the car was a beater and honestly I wasn’t concerned with looks, I just wanted it safe, together, legal and weather proof again. They said if I didn’t want to paint it I would save a lot of money, and it reduced it a good amount. That relieved a lot of the stress I was feeling on my end since it’s just a car for commute to work. I was in and out in about 15 minutes. They gave me a date to drop the car off for the next week. I dropped it off at about 9:30 that morning, and Charles remembered me as soon as I walked in the door. He yelled up front that I was dropping off the Saturn and just getting parts put on. I received a text and a call from them around 3:40 while I was at work, gave them a quick text back saying I was at work and would be off all day the next day. Called them and they had finished all the work same day and the total was $250 less than the estimate. They got a deal for buying all the parts from one supplier, so they said they passed the savings on. We went to pick up the car and it looks flush and solid. Trunk works perfectly again. They assured me that they straightened and realigned the frame and reinforced it where it needed to be, and did a coating to prevent any weather from damaging it on the underside/actual interior metal they worked on. Any time I have an issue they will be where I go, and the first place I recommend to anyone with body damage. We took the car out after to go shopping and it’s perfect besides the paint job I requested not to have done since I plan on painting the entire car at a later date. If you need to manage your finances and just get back on the road, or if you need it to look brand new again, these guys have you covered it seems.
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