NAPA Auto Parts - THE RIDGE PARTS AND SUPPLY in
Johnston (SC)

Not helpful. Told them I needed the OEM part. Still tried telling me "it's the only one they had" and he "didn't know if it was OEM or not" and also it shouldn't be the problem that there was probably a different problem, maybe my engine was blown blah blah blah. Website said they had it in stock but I had to drive to Aiken. Then I fixed it myself with the OEM part that was what I asked for and exactly what I needed. Maybe it was just because I'm a girl. Very poor customer service. I'll order online next time. Save myself the hassle

Came in today for some wheel studs. They were a little bit of a one-off size and even though they weren't in stock they went above and beyond to get measurements to find the right part number for me, and send me to the Saluda store who had them in stock. A huge thanks to the gentleman who helped me (Rob I believe) get all square away. I'll definitely be back with this level of customer service.

I buy all my parts here they also carry Stihl power equipment that I use my lawn care business

Went to the store service on website says can do on car and off car testing for alternators, sadly that was untrue. Waste of time to go for them to tell you they don’t have the capability.

Very helpful employees.

Just purchase a new weed trimmer from them. They’re very friendly, knowledgeable, and easy to deal with. I recommend you checking them out.

There was very little business. The service was great. Had what I wanted.

The Ridge has the BEST customer service and equipment. I would recommend The Ridge to anyone!! Ask for Rachel!!

Love it 😍 worth the money

Very helpful staff

Great service, helpful and very friendly.

Always friendly & professional service! If you have a issue they will help & always stand behind their products!!!

They are great. They know what they are doing and get the job done. I would not go anywhere else and am telling my friends about them.

Great place!!!

This is my auto parts store I love napa and they are always cheaper then every one else

Customer service was great no attitudes involved.

Took chain saw in to have starter rope repaired. Price was right job was done right

Great prices , friendly helpful folks

Friendly and knowable staff

Always helpful, always friendly!

Wonderful people!

Great service and advice

Very knowledgeable attendance