Unprofessional. These guys are tryna sell used parts for more than what new parts would cost. When I called the guy out on it he told me to "go buy it online then." This is one of the main reasons that Dillon is the way it is. They should be investigated and put out of business for taking advantage of the community.
Rick went above and beyond to help get me the parts I needed, and made for a very smooth experience. Super clean and organized yard and everyone was extremely professional. I wish these guys were closer to me. Thanks again!
I want to send a special shout-out to my boy Matt at Rick's Auto parts in Dillon sc, he went above and beyond the call of duty, to make sure I have what I need, at a decent price and a decent time, big shout out to Rick's Auto parts in Dillon South Carolina great place, good parts excellent price
Got a control arm that normally comes with the ball joint. Asked if they could give me the bolts (one being the toe adjustment bolt) also, even if I had to pay extra. Got the part, no bolts. Said they threw them on the ground.) Also, no ball joint. Must have cut it off. Paid $81. Had to order a brand new control arm, came from eBay with bolts and ball joint for $76. Asked if I could return, since it was never put on vehicle, they said they don't return that kind of stuff. So stuck with just a piece of metal that I couldn't use on the vehicle.
Great honest guys! They honored their 30 day warranty without hassle. Even offered to go above and beyond to fix the issue! You can trust these guys and the business. You cant always please everyone but I am very happy with my experience. Thank You guys!
Today was my second visit to this establishment and service was as good. If not better than the first, I would definitely visit this establishment again for my auto part niece
Rick and his team are BEYOND wonderful! Not only were they $200+ cheaper than every salvage yard from Myrtle Beach to Florence, they had the part pulled and ready for us when we arrived. Even more amazing is that we had some issues in getting my lift gate open on my 2010 Escape and they even helped with that AND then even assisted in loading the very huge part into my fussy car.
I was looking for a dash cluster for a 1990 Nissan D21 pickup. Called numerous places to no avail. I call Ricks and they had exactly what I needed. This was a Monday and my part delivered 100 miles away on Tuesday. I found time to put the cluster in on Friday and everything is working fine on the cluster that I purchased from Ricks. The staff was helpful and know how to take care of a customer. I will keep them in mind for any parts I may need in the future.
Absolutely five star worthy! My truck sat in the garage for 3 weeks (we are a one Car family). A friend helped me find Rick’s auto parts. Rick, the owner, called me back to make sure he found the right part and was in good condition. I live in Savannah so, the part had to be shipped (which was affordable) and he did me the kindness of talking to the garage. I went to Art school, I wish my school gave me a minor in automotive repair. So, him having direct contact to the garage, saved a lot of time of people trying to figure out what I meant by “thing-a-majiggy “. To make a long story short (too late), The truck runs beautifully and he truly made sure that I had the part (and this is the most important part ) to keep my children safe .
Very pleased with the help I received from Rick and his crew on the purchase of an used transmission. We emailed back and forth numerous times with questions I had and always received a quick and honest reply. They stayed in touch the whole time from ordering to receiving the part and even sent photos during the process. Would highly recommend Rick and his crew and hope to deal with them on future needs for my project.
Amazing to deal with... Even from 700 miles away... Great price and everything was exactly as they described... They even helped me secure a uhaul for the travel home...
Rick, Rosemary, Roy, Jack, & Matt were all amazing!! Knowledgeable, friendly, attentive, helpful above and beyond — could not recommend enough! We were fortunate to happen upon them on our way from FL to VA. After the top-notch service and care we received, we would not hesitate to make the drive from FL to Rick’s in the future! Hands down the only place to go and the inventory rivals anywhere else! Thank you all again for the amazing service and for making our detour a great one!!
Has everything you need for your auto. Hands down, the best place in Dillon SC. Vary nice people and they try to get you own your way as quickly as possible.
JT’s Salvage and Car Crushing just wrapped up crushing a good bit of cars for Rick. Rick and his team are stand up people. Very impressed with the full service yard. I like the idea of not having customers pick their own parts and offering his customers warranty options shows it’s an all around good business! I encourage you to shop Ricks Auto Parts for all of your auto part needs!
I was looking for an Instrument Cluster that had a built in tachometer. I called Rick's salvage yard. They had exactly what I wanted, & at a great price. They even shared a couple of ideas to assist with the swap out process. Thanks again Cody, you team is fantastic!
My husband & I drove down from Michigan to get a hard-to-find part (Geo Tracker Motor) from Rick’s Auto Parts. We called ahead to check, they had the part we needed, & the part was better than expected. The entire crew helped us load & secure the motor in our truck (we our senior citizens) & we were on our way! A big thanks to Cody & Rick, you guys are awesome!
Needed to go get a part and they told us it would be ready by noon. Called back again to verify before driving an hour and a half one way and then we were told it would be 2 pm and that it would definitely be done by then. Get there at 2 pm sharp and was told it would be the next morning. So wasted half my day just driving there for nothing. I understand things get hectic, but it wouldn’t kill someone to call a customer back and simply say it won’t be ready before having them drive all the way there.
Well that was a big disappointment. Went out and picked a bunch of parts understanding I would get the pricing when I returned which I did. When I decided against two items (that were overpriced for what they were in my opinion) I was told I couldn’t buy the rest of the items I did want and that I had wasted their time! Strange business practice as it seemed logical selling the items I did want would be a win-win rather than it being a waste of everyone’s time. Must have been a bad day there or something as there are plenty of good reviews. My son and I enjoyed the Interaction we had with the gentleman who drove us around and watched us pick our own parts and it was a shame that he was then sent back out to return all the parts rather than just two items.
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