By far the best Towing company that I have used I have a all-wheel-drive vehicle and they were able to tow it for me with no issues. My vehicle was not messed up by any means they have great customer service. I highly recommend Turkey towing on Fleming Road.
Turky's towing is very unprofessional, overpriced and have theives working for them. Yes you're not responsible for personal belongings but it would help to screen and check behind the people you employ. 300$ worth of worn sneakers(, pathetic) stolen from my vehicle
My apartment has a partnership with this company (their sign with their number is hung on the side of my apartment), and they do not follow through. I called to get a car towed from my spot at 11:18am this morning, and then called to follow up on the towing since the car was still in my spot at 6:46, and they told me I “must not have called them.” One of the worst customer service experiences I’ve ever had! If you are a landlord, list another service!
Al is the sweetest man alive! Me and my friends had a flat tire and not the proper tools to fix it and he helped us alongside the folly beach police. THANK YOU AL!
Anyone from this company can feel free to reply or contact me if necessary. I have dash cam footage of one of your drivers, driving very aggressively. We were on rivers Avenue today May 12th, I stopped to let a truck merge in and your tow truck driver honked their horn and drove around me almost hitting the gentleman in their truck who I was trying to let merge in and then cut me off almost hitting my front bumper. Again I have this on both my front and rear dash camera, along with footage showing the license plate number and a photo of the license plate number. I would suggest you educate your drivers on proper road etiquette and remind them that in this day and age, almost everyone has a dash camera recording their reckless actions.
Do a fantastic job, streets would be filled of abandoned sovereign citizen cars if not for these fine gentlemen. A thriving industry in the good ol' U, S of A. love y'all.
Friendly knowledgeable staff. Got my car towed there from the Holt bridge on 526 last night. Picked it up this morning after paying $130... Additional days would have been $30/day. After five days there's a $175 processing/release fee.
Easy to get to, no hassle, quick service. Will definitely contact them again if needed
Thank you
Honestly they definitely help me out Monday Morning when car overheated. Got to my Mechanic shop that I deal with and my car was fixed and ready the same day. This will not had been possible if it wasn’t for them.
Raymond did fabulous job. Nice guy, expert at his job! Complex situation due to driveway and difficulty with street parking which he negotiated carefully with ease. Recommend highly!
Gregg
This company is likely one to be concerned about, since they employ highly dangerous drivers. One recently was rushing on an a bridge and nearly caused me to crash. Tailing me from behind and then trying to go around me to cut me off with no time for me to slow down. It was a terrifying experience and I had my daughters in the car. He was intimidating me and weaving around other drivers? with both road rage. I could never trust someone to help me in a bind or an emergency that acts so recklessly. I am thinking it might be worth calling the police so they have a heads up.
This towing company is this worst don't ever come here. They are money hungry the guy Patrick said at the scene of the accident it was 75.00 that's all he had to pay, he called Patrick and ask him what is the total again just to make sure Patrick proceeds and say 150.00 did not explain to him why it's 150.00, he said 75 for the tow and 30 per day and 20.00 for the gate fee. Now when he get there he charge him an extra 100.00. For nothing then going to act like he called someone to ask them if he don't want to release the car he don't have to. But said they are close on the weekend like huh so in other words he was doing us a flavor. Please stay away from here they will steal and rob you with your eyes open. Patrick is the worst
There is sense in calling and arrange for a tow when you are going to get bumped to the bottom of the list every time the Charleston Police call for a tow. Called and scheduled for a roll back to pick up my tool box and move it from one shop to another. Was scheduled for 10AM. Had to call them to find out what was going on and why they had not arrived yet at 11:30AM to be told they would not be coming until 1:30 and that would only be if they did not get anymore police calls. The dispatcher was rude and blames it on the lady that took the appointment. Now I have wasted several hours waiting for a tow truck that may never show up
Worst customer service I’ve experienced!
Sent the wrong truck for job and RUDE over the phone!
I see the reply and you obviously don’t want to address the issue, but instead attack someone that tries to give you business!
I will make sure that the business that recommended you and others hear this!
I have great respect for Turkey Burky and am sorry his business, with his good name, is being run this way!
Melody in the office is so friendly! Patrick came out to give me a tow and was unbelievably helpful and kind. Turky's has always been so on point every time I need them. Thank you to everyone there being so helpful in bad situations!
Very helpful in the stressful times of being towed. Was a little frustrated when I found out that I was still charged for the Thanksgiving holiday even though everything was closed. However, they were very reasonable when I told them I was unable to make the payment, that they gave me the option to turn in my title to them and only pay the towing fee of $150 instead of the $1300 I really owed.
I recently called to get my car towed into the shop and was very pleased with Turky’s. Everyone from the person who answered the phone to the driver was very friendly and professional. Calling for a tow is never fun but it sure does help to have good folks to deal with when you do! Also, pricing was very fair.
They blew up my transmission and then pretended like they didn't do it. It was working fine whenever I got pulled over for speeding. Next day, go to pick it up, and the transmission doesn't work at all, and they won't take any responsibility. Did they take it on a joyride? Did they tow it in gear? Who knows, all I know is that I will never be caught dead using this towing company again, and now my car doesn't run, and I can't get to school, thanks so much.
A collision with a deer late evening on a rural road required our car to be towed. In that area at that time of the day, no towers were available. Local police asked Turky's on our behalf if they could take the job. And they did. Turky's employee, Paddy, delivered fine and compassionate service beyond the call of duty, including offering very useful tips for guiding us in finding alternate transportation. He was unrushed and eager to ensure we got safely to our onward destination. I highly recommend Turky's as a reliable and flexible tower.
I have had to have my sons truck towed twice in the last three weeks. The first time I called around and Turky's was the only one that could help, in a short amount of time. The lady I spoke with was great and very polite, the other companies I called not so much. Today I had to call Turky's for assistance. Once again, the lady that answered the phone was supper nice and answered all my questions. Truck was picked up and delivered to my house within a few hours. Driver, Wayne, was personable and put truck where I asked. Will recommend Turky's to anyone. Hopefully I won’t need a tow in the near future, but if I do, they will be my first call.
Thanks for all the help Turky's.
I used the services of Turky’s Towing on Saturday the 17th. I was charged a rate of $150 before taxes to receive a tow for less than four miles. Unfortunately, my bank reached out to me this morning, the 21st, in regard to suspected fraud as the accounting team at Turky’s charged my checking account twice roughly 3 days apart. I then reached out to Turky’s Towing personally and spoke with a woman who claimed that the payment was not processed that Saturday “so we ran it again”. I am not wealthy but my family and I have always been very financially comfortable.
Timely service was great. Initial charge was acceptable. Potential fraud was/is a foul experience. (See update 2)
Update (1): I was contacted by the owner, Allison, and advised that multiple customers were affected due to improper use of the back-end software “Clover” that is used to process payments. A timely resolution is acceptable but business competence is the standard.
Update (2): as of 9/22, I do not believe that Turky’s Towing willingly engaged in fraudulent activity.
I have adjusted my review due to the speed of resolution. I highly suggest checking your personal bank statements.
Short and sweet pick any other towing company in Charleston before Turky’s. I called at 11:00 AM to get my car towed from a dealership to a mechanic and stressed that it had to be towed today. Turky’s said “No problem, we can get it there around 1:00.” At 6:00 PM when the dealership is closing, the service manager AT THE DEALERSHIP called to tell me my car was never picked up. Turky’s never called to say they couldn’t do it and when I called at 6:00 they said they lost the ticket and wouldn’t be able to get to it until the next day. I understand when issues come up, but common courtesy is to call and explain so that the person can make other plans. They may be the big boys in town but their service is terrible.
Great service at a reasonable rate. Got our company Ford Sprinter stuck in deep gravel. Wayne showed up in a timely manner and was extra careful to setup in a way that would not damage the bumper. Got us free in a few short minutes. Great job, thank you.
Alvin was spectacular. He showed up quickly and with his 30 years of experience reassured us that everything would be alright. The F-150 was stuck in a ditch and he helped pull us out. After getting us back on the road, he told us to test drive the truck before leaving. From start to finish, this company exceeded our expectations. The dispatcher was polite and friendly as well. I highly recommend using Turky’s Towing. If I could have given them 6 stars instead of 5 stars, I would have! Thanks again for the wonderful service.
great service! the women on the phone was very helpful, made sure to let me know how long I would wait for the truck, and the price was fair. Wayne, the man who picked up my car, was very sweet and funny. I would definitely recommend them to my friends and family. great company!
If we had the option for negative stars, I'd opt for it. Their phone rep was the best part of my experience with this outfit. Called for a tow and was transferred to a driver that stated that he would be out in 1.5 hours. While this was frustrating enough, it was Sunday afternoon and my options were limited. After two hours, my calls began back to their office. Their phone rep was super helpful and very empathetic (I was sitting in a dead car with the outside temp at around 92 degrees). She was unable to get in touch with the driver to check on the status. I had enough and, on a wing and a prayer called Irvines. Their site said they were closed but I figured it was worth a shot. Irvine's said they'd be out in 20 minutes and showed up in 15. Cancelled Turky's and was grateful for Irvine's.
Got stuck making a delivery in front of my customers property after midnight. They came out very quickly and got me rolling in no time. The driver was professional and courteous. the charge was very reasonable. I was very happy with the service.
I will never call anyone else, but Turky's. They are reliable, and just all around good people. I have had to use them a few times, and was more than happy with their performance each time! They are available 24/7 and that's a big help when your car stops in the middle of the road at 2am. Thanks for always being there guys!!!
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