Sold me a engine that smokes more than a chimney and when I told them I wanted to bring it back for the warranty time he told me I voided the warranty for putting it in a car that’s not registered…. Never buy anything from here they will scam you and run with your money
No where on your website or the warranty page or slip states nothing about you making a sale to someone based on their car, a car that goes in circles around a race track isn’t considered a “highly modified car” especially when it’s a bone stock car just with a roll cage in it that i can legally take on the road if i chose to or not.. you guys know your wrong and are doing every little thing you can not to give me my money back.. I'm sure my lawyer has contacted you last week and if he hasn’t he will this week! You may have got away with this with others but not this time..
worst salvage yard around they sell you broken parts and then try and tell you you broke them even before installation... NEVER BUY ANYTHING FROM THIS COMPANY!!
I’d give them 0 stars but I can’t, they scammed my family of a engine, sold us a blown engine and when we called saying we wanted to return it with the warranty to get our money back and he tried to pull a fast one and say we voided the warranty for not telling him if the car was registered or not…. Should have listened to everyone else before buying from them… NEVER BUY ANYTHING FROM THIS COMPANY!! THEY WILL SELL YOU JUNK AND NOT GIVE YOU YOUR MONEY BACK!
Not sure why all the negative reviews.. Larry and Co have been great to deal with even when I call asking for fairly obscure parts that they have They take prepayment over the phone, call when the part is ready, and I go get it. They aren't a diy type yard meaning no walking around the place but they have patience for diy guys and will take pics if asked which is the most someone could ask. Thanks.
Hands down the BEST experience I've had with auto salvage. Timely, professional and GREAT at what they do! The lady on the phone is super nice and the gentleman who loaded my purchase went above and beyond by cleaning the part and helping me secure it for transport. Thank you so much for your FANTASTIC service!! Would recommend people check here first!!
My boyfriend bought a part here and paid $100 and he end up finding it else where for $50 half the price and he call in to return it and they told him they don’t acept it or give the money back He will never buy here again and all his friend know about the issue and refuse to buy from them again
I have nothing bad to say about this place. The lady on the phone was super nice, And the man that loaded the engine in the truck was awesome to. First place I'm checking from now on.
Night and day difference from jag down the street.
bought a motor used from them asked if it was good told me ran it was fine drove 2 hrs to get a bad engine paid cash and want to write me a check back for it do not use these people horrible experience .
I would leave negative stars but, not an option. I bought a used alternator and went to put it in my car but, it was the wrong one. So the charged me a $25 re stocking fee for them giving me the wrong part. It's the last time I do any business with them.... Crooks!!! Anyway to make a buck. Disgusting. They also expect me to wolk around with my vin number for my car to prove that they didn't make a mistake. Thankfully I had a cool hed today because, they are not worth my time.
A door I wanted has minor damage, they won't let me look at it before purchase and can't send me a picture.... if it's "not as bad as she says" they'll refund me my money
**FOLLOW UP TO THEIR REPLY-- There was no pictures of the door, hence why I asked for pictures of the door. A simple"I can take a picture when we have a minute, might not be until end of day" would have sufficed. I'm sorry but it's painfully obvious that you would have defaulted to "Well ya' saw pictures of it beforehand"
I needed a windshield for my car to pass inspection. I had originally called for a used one but the price for a new one was unbeatable so I ended up having them order it. It arrived next business day and in perfect condition.
This excellent used auto parts store NEVER came up with the excuse:We don’t have it!! 99.9% of the time they ALWAYS had some type of part that I needed!! A little over a month ago,they had a starter for a 2002 Chrysler Sebring and saved me over $200!!
Went online to inquire about a transmission, said was a good unit, webt and picked up in the morning and they helped put in vehicle. Also installed it that day works excellent!! Have used them multiple occaisions check woth them first!!
Worth a trip from anywhere. Helpful, knowledgeable, courteous, friendly and very reasonably priced. Will definitely be back even though it is over an hour's drive away. Ron W.
Great experience locating a difficult to find part for my 93 Volvo. Larry shipped part same day! Car back in working order again! Have their site bookmarked. Recommend.
I searched for a window master switch for my 93 two door Buick regal here in New York for weeks. And no luck. Came across woonsocket on the internet and seen they had one. Good price shipped in two days right to my door. Cheryl the sales lady very professional and helpful. I would highly recommend them
Professional. The very personable woman who helped me find my headlamp for my van was communicative and funny. The person who picked my headlamp has great taste! I am blessed to have found them not to mention the lamp. I have been looking for a clean used one for over 3 years!!! Remakes are $125 online. I saved over 80 bucks! I will be back and I live an hour away but worth it haha.
Got a great set of(nearly new)used tires at a fantastic price! Only thing that would've made it better, was if they offered mounting & balancing service...They DID however, make sure I was aware of that over the phone before I went down there. A+ transaction overall. Honest & good customer service!
Drove 30 minutes ... arrived at 4:21 pm. I was informed it was to late for me to check out the car due to it getting dark soon... I would not be coming back as it was a very bad excuse.
Not good... Paid for bumper assembly, get there just the cover no steel bumper, after insisting it was welded they ended up asking how to do it.. then the headlight assembly they sold was also broken and they showed it was broken then still charged full price.. not how i would do my business
Very disappointed. I purchased a used engine, and specifically asked them to make sure it turned over before I drove for 1.5 hours to pick it up. They say they confirmed it turned over, and when I picked it up I was able to move the crank pulley by hand and thought it was good. I should have tried to turn it over completely. When I got it on the engine stand and was getting ready to check compression, I was unable to get the engine to rotate 360 degrees, it stopped short. My plan was to use only the block and rotating assembly for my project, the heads and intake were to be replaced, so I disassembled further thinking it was only a valve that was stuck (as happened on the last engine I was working with). After removal of the heads, I found this, a heavily rusted cylinder, it was binding on the rust built up, even with the heads removed it would not turn over.
Communication was slow, emails and phone calls always required a day or two to be answered, and I sent photos as requested. I called and spoke to them, but we never reached an agreement no how this could be settled, they never made any sort of offer. They just lean on the "if you take it apart you own it". I get that, but this engine was never going to run again without major work, regardless of it's state of assembly. I wasn't asking them to warranty the rebuilt engine, only that they sold parts that weren't even usable. They didn't check that it turned over fully as I asked. I was able to use the crankshaft, camshaft and connecting rods, the rest was scrap metal.
I asked for an adjustment, telling them what parts were useful to me so they could base an offer on what I was actually getting out of the sale, leaving it open to offer me something, and they stopped replying. I won't be going back there again, don't recommend. I tried hard to work with them on a solution but realize now it was never going to happen.
The woman that works there has a terrible attitude. If she's so miserable working there just quit your job. Everyone leaves reviews about her being rude. Luckily I had the guy that pull parts handle my purchase he's great. That woman got to go she's very rude for no reason.
I went to Woonsocket Auto Salvage in Woonsocket, RI to find a rear driver’s door in silver to replace one on my 2001 Mercury Sable Wagon which was badly crushed when a coworker backed into it with his SUV. The owner of Woonsocket Auto Salvage brought me onto their enormous property and showed me a perfect match for the door I needed. He brought me back to their building, I paid for the door and within 15 minutes he brought the replacement door to my car. He was patient as I positioned the door with enough cushioning to travel well inside my car. The owner was a complete gentleman and professional. I could not have asked for more. If I need more replacement used auto parts, Woonsocket Auto Salvage will be my first choice!
I was searching the entire country for a AC mounting bracket for a 1998 Camaro. Every place I called just said we don't have it and hung up. Jim took the time to search and called me back with 2 local yards that might have the part. Out of at least 50 calls I made he was the only one who offered to help me. This tells you all you need to know about this business. I will call there first from now on.
Terrible customer service kind of hard to get what you want. The woman behind the counter is a waste of time dont take her serious someone knowledgeable will eventually come...cheap used batterys just bring your own tester they will NOT refund regardless if you just walked out the door
A rarity among salvage yards. Friendly and willing to help. I needed some oddball parts for an oddball car and they got it done. Not only that, they grabbed all of the fiddly hardware necessary for re-installation in another vehicle. I will be going back. Thanks guys.
One of those places you can tell is run by scum of the earth. Bought a set of tires used and the guy told me they were under warranty for 30 days. Ended up not needing them and brought them back the SAME DAY (hadn't even touched them) to return them and the guy tells me he didn't know there was no warranty on the tires after speaking with his manager and that they couldn't do anything and won't give me my money back. Great way to treat customers. These people are sneaky liars and gross. Buyers beware!!!!
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