Capital City Salvage JunkYard in Johnston Township (RI)

Capital City Auto salvage is absolutely the worst place to deal with, The guy behind the counter is arrogant. He should be in the back dismantling cars instead of in the office dealing with customers.

Bought an engine for my 2014 Chevy Cruze here on Mar 24th, had it in and running by Monday Mar 29th. I've put about 1500 miles on it and its been flawless. no issues or hiccups. Intake and valve cover were damaged, but i had them from my old motor. things happen when cars get wrecked i guess. Came with a 1 year warranty and hopefully i wont need it. Its a junkyard, those guys have to deal with a lot of people who have no idea of what they want/need. yeah there attitude could've been better i guess. but i got what i needed, quickly and it works as it should . EDIT: over 10K miles on the engine, still no issues. I'd say it's a good one. Completly happy with Capital City.

1 star only because the guys in the back were helpful. front desk was bad. Worse customer service and false advertising! Don't bother coming here, I know I won't be coming back. A picture online of the wheel I was looking for and the one they claimed was that exact one. BS.

Love capital city salvage! They always give me the best prices and they have exceptional customer service!!!!!

No good Bad service no return the parts when it’s not good

This place sucks. There's a reason they are full of 1 star reviews. Ignorant rude staff.

1. Cancelled an order but did not contact me--even though I provided contact information when setting up an account with them. 2. When I called to reconstruct the order, they added $5 to 3 parts. And, told me the advertised $80 electronic module listed and ordered individually must be purchased with another electronic module for a total of $550. 3. Reason of cancellation was 'need to inspect a seat first'. This was a few days after I had called and spoke to someone about the seat. They said it was in 'A-' condition and said nothing about inspecting the part. 4. The badgering huckster hung up on me when I questioned the price change and the artificial electronic module dependency. I cannot recall the last time I was met with so much hostility from a retail business. Read the reviews here and on BBB. Buyer beware!

I wouldn’t deal with this place at any cost. The parts are not what they represented to be. This place had us drive almost 2 hours to find out the parts are damaged. They confirmed that it was in great shape. Happened more than once on 2 different parts… and when confronted Chris, he was very rude about it and didn’t even want to apologize and didn’t even offer a discount he said “take it or leave it” do not deal with this shop even if you think you’re saving money. (Not worth it)

HORRIBLE!!! STAY FAR FAR FAR AWAY FROM THIS PLACE!!! CALLED YESTERDAY AND ASKED ABOUT A HOOD AND FENDER THEY HAD POSTED AND ASKED SPECIFICALLY THE CONDITION BECUASE IT WAS THE SAME COLOR AS I NEEDED AND I DID NOT WANT TO HAVE TO PAINT IT, I WAS TOLD THEY WERE BOTH IN READY TO INSTALL CONDITION WITH NO DAMAGE, I ASKED THEM IF THEY COULD DOUBLE CHECK BECAUSE I HAD A 3 HOUR DRIVE AND THEY SAID THEY WERE WAY TO BUSY TO CHECK BUT REASSURED THEY WERE PERFECT. SHOWED UP TODAY AND THE FENDER WAS CRUSHED AND THE HOOD WAS SCRATCHED SO BAD IT OBVIOUSLY NEEDED REPAIR AND PAINT. COMPLETE GARBAGE BEING SOLD AT HIGH PRICES. AS FAR AS THEM BEING TOO BUSY TO DOUBLE CHECK, THAT WAS A JOKE BECAUSE THERE WAS NOTHING GOING ON EXCEPT 2 CLOWNS SITTING IN THE OFFICE PICKING THEIR NOSES!! THIS PLACE IS A JOKE AND THE ATTITUDES AND DISRESPECT FROM THE CLOWN OWNER AND OTHER CLOWN EMPLOYEES WAS UNBELIEVEABLE!! DONT WASTE YOUR TIME EVEN CALLING THEM ASKING ABOUT THEIR GARBAGE PARTS, YOU WILL GET NOTHING BUT LIES LIES AND MORE LIES!!

Sold me a messed up part and didn’t want to give me a refund and yelled at me over the phone and then only wanted to give me $50 back I Will absolutely not recommend this place please stay Away

Customers service Garbage, the owner actitud stinks they charged me $175.00 for a port that ain’t even need that I just got brand of new at the auto parts and I even need the give me the wrong part and broked I ain’t even take out of the junk yard and I didn’t give me my money back he’s so Piece of work that ain’t even say another word I let’s him have $175.00 That probably A lot of money for him I got better things to worry to by argument with a Pus………. Like that punk…

I wish I can give them zero star bunch of rude people unprofessional They want to charge 4 per cent because paying with credit card ...... they refused to give the part after I drove one hour and waited another 1 hour bad people stay way

They treated me very badly, the person who takes care of you is not a professional. Very bad communication and even verbally offends you. He behaves like a racist person. I don't recommend it to anyone to visit this store. I think the state should look at these opinions and close that business.

Excellent product. Better than anticipated. I called in the morning and the young lady on the phone was extremely polite, professional and courteous. Ill definitely use you guys again.thanks

Asked a price for a certain type of rims and I was told $70. Asked if I could pick up the same day and said it was fine. Told them I would call back to see if my husband was interested. Called back a few hours later only for them to say I could not pick it up even though they were not closing for another 30 minutes. Told I would have to wait until the next day at 430pm. They wanted a deposit over the phone for a part that I had not even seen yet to know its condition. I refused and asked to be able to pay in person. Man on phone scoffed at me and said "that's not how we work." Really? I've called in to other places and never had issues. Anyway, husband wanted the rim for his car so he drove there this morning. The 70$ rim was now 100$. Definitely steer clear of this place, a bunch of con artists. I'd rather travel out of state to another salvage lot than go 3 miles up the road and deal with the terrible customer service there. Don't waste your time or energy, there's better places around that are willing to have your business without playing games.

Two weeks after I placed my order online I had to call to find out the status of my part. First dude who answered said he can’t help me and that I needed to call back in the afternoon to speak to Chris. When I called back, it took a while to Chris to find my order and then I was told the pet will be shipped tomorrow. 30 minutes later he refunded me saying the tail light was broken! When I inquired why it took me to call them to find out the status of my order 2 weeks later, he said: “ Well unfortunately everybody thinks we live in a digital world there is still people that have to get the order not all transactions come through a computer at all times we don’t sit there and watch our PayPal account sorry you feel that way.” I just say poor customer service…

Never in my entire life have I encountered such rude people! EVER! They cannot be bothered to answer any questions at all regarding the parts you are trying to order so don't bother calling with any. If I had read the reviews prior to calling, I would not have wasted my or my clients time. I suggest you not waste yours either!

Garbage custom service! Garbage parts,They sold me a damaged part. Called to see if they could resolve my issue and the owner literally told me to go F myself. Do not recommend business with them!

Spent 1,000 on an engine that only came with a 90 day warranty. I also paid labor to install the engine just to find out it was no good. After about a month the engine began overheating rendering it useless… When I called, I was told I would have to return the engine in order to get a new one. I just paid 1,000 not including labor for the first one. How would I be able to pay someone to remove the old one and return? Not to mention labor again for installing the new one they’d give to me. Don’t go here.. waste of time and money. Why would you sell me a bad engine?? Why not check your parts before selling them.

Bought a transmission online from them, received it and few weeks after installation it failed. Message after Message they ignored me. Read reviews to see on ebay they have sold hundreds of bad items and just ignore anyone trying to contact them about it... very bad business practices!

Easy experience. Ordered the part online and picked it up the next day. The Acadia tail light was exactly as described and worked out great. Price was much less than others were asking.

Haven't received the engine I purchased from out of state yet. However dealing with whoever I did over the phone seemed like a pretty straightforward dude. Helpful good prices and quick service what more could you ask for?

If you want to be treated with respect don't shop here, we were looking for a piece for my car we called once and they had the piece, two days later we called again to make sure that the piece was still there so we can go and pick it up because i live almost 2 hours away and the Owner catches the worst attitude because we called twice. You don't treat your costumer like this.

So many negative reviews! Stay away from this place! I was there yesterday for something simple and I was treated with disrespect. He is rude, condescending, sarcastic and dishonest. Don't waste your time. He doesn't care about your needs. No customer service skill whatsoever. This is my first and last time dealing with them. He doesn't deserve any stars.

They told me they had a few starters for my car i go over there literally wait like a whole hour just to tell me they cant get it for me today that ill have to come the next day when i called and made sure they had some on the shelf, worse customer service ever couldve told me before i waited a whole hour for no reason.

The Sales Manager at the Johnston location, really hates his job and life. I contacted him about a part, he claimed they did not have anything available. Website shows the part, I contact him again and provide part #. He confirmed it was available. I asked him why he told me there were no parts for this specific vehicle. He did not have much to say, besides "I am done talking to you." And refused to help me further. I asked to speak to the manager, he said he is the manager. LOL DISGUSTING. I rather pay more and drive to Henry in Blackstone. This guy is ready for retirement like 20 years ago.

Don't buy anything from here. I paid $175 for Chrysler spare tire, but they gave me a tire for Dodge. we didn't know about it until we tried to replace, it didn't fit, I have receipt to show them. They are really rude and didn't do anything (not store's credit or to find a right one) I saw other customers to complaints while I was waiting there. and many phone calls for complaints. They try to sell you whatever they have and no refunds. a false store. Be careful !!!