Pick-n-Pull JunkYard in Cumberland Hill (RI)

EDIT!! I need to downgrade my last review. New "FEES" like "CORE" charges, "ENVIRONMENTAL" fees have raised the price of the used parts to a point that I can consider a new part to be competitively priced without me having to travel and the convenience of delivery. OLD REVIEW---This place is clutch!, ~Great Prices~, NOT!! (they're willing to work with you)-Not really anymore. I only wish it was closer to me.

People constantly bitching about the costs, and considering that all parts are expensive. But instead of purchasing expensive Chinese knockoffs you are usually getting OEM parts! I'd rather buy a fender from a vehicle here than a cheap Chinese fender that won't align.

Can't say enough on how awesome this place is! I've been looking for years for a limited production, one year only part that I finally found here. Problem is, I'm in Virginia, 10 hours away. I talked with Corey and he arranged to have the part pulled and shipped to me...all while they had a crazy snowstorm. The price was still awesome including removal and shipping!

Amazing store! Customer service on site is always amazing! If you need help in the yard they are more than willing to help you with your search. Always great being met with a smiling face. They don't only care about your vehicle but your needs as well. A++++

Go in yesterday to see if they have parts for my car. They had them but were closing soon so I didn't want to hold them up. Trying to be nice I tell them they have what I need and I will be back asap. NEXT day go back and they crushed the car I just discussed with them. That's terrible business. even if that row was next or whatever you gave as an excuse, you could have asked your crew to throw that car aside for a few days or something knowing someone was coming back for it. seemed like they cared more about whatever was on their phones than any of the customers that were there.

i came into this location today for the first time ever, i read all of these reviews about bad customer service and bad attitudes and i experienced absolutely NONE of that at all, it was the exact opposite actually. everyone that i dealt with was very personable and very professional and even went above and beyond helping me out with a tire plug kit when i happened to get a flat after i had already purchased the 2 doors that i got a great deal on!! I personally will be back to this location very happily and KUDOS to the staff i will be sending business their way!!

The 3 stars are for the friendly service, but this is definitely the highest price u-pull-it by far that I've ever been to. (And I've been to many of them in numerous states) the price on most every item ranges from high to outrageous. Was a little disappointed in that since I drove from n.y. to get here. I purchased $235 in parts that would have literally cost about half that at another yard. You're basically paying e-bay prices. Don't think I'll be back, strictly for that reason.

Usually I have a good experience at pick and pull but I'm going to let everyone know that if you need a transmission DO NOT, I repeat DO NOT come here. I spent $200 on a transmission and an extra $80 to get it taken out. When I asked if the transmission was a good transmission I was told that it was good, so I bought it. Fast forward and I go to my mechanic to get it put into my vehicle and the labor is $500 they tell me that my car won't move with the new transmission that I bought, and it was true. My only choice was the cheapest choice which was to put my old one back in because at least my car would drive and that was an EXTRA $500 to do that. In total I spent $1280 FOR NOTHING. I went to return the transmission here and only got $37 because of the policy they have. Can you believe this? spending $1280 only to get $37 back? You can imagine how devastating this is for someone who really doesn't have much money AND in a time like this during this Virus Pandemic. I am so upset but came on here to warn everyone to NEVER buy a transmission here unless you know how to test it and see if it's ACTUALLY good....

So far great help, service and returned a part n got replacement no problem. Fixed price is nice to know before going. Was even let in day two to keep working on a part on the day one admission. They are good people.

Why they charges 2 dollar to go in the yard 5 dólar extra to use the yard you have to pay for the old part of the car that you need and for the things you have to buy ?? We are giving out free money to this place, I hope for next year be much better!!!

Gave me more than another company and picked up my vehicle when they said they would.

Decent if they have what you're looking for but good luck finding it. the customer service is terrible, whoever the woman is with the terrible attitude is not helping bring in customers.

Needed a part for my friends sons Camry and this incredible person named Cindy helped me locate and get the correct part I needed. Thanks for your attention to detail.

I worked with Corey and Renee to get a part from a very rare car they had. Their service, attention to detail and willingness to help were outstanding. THANK YOU!!!

This is basically a 1 star since it is because there is 1 worker out if many that doesn't belong working there, I cut my hand and had blood everywhere and I was told that " It's not my PROBLEM" by one employee, I tried to explain I have a blood disease and I was trying to look out for the employees and the customers and he didn't care but luckily there was a woman there that work there and she took care of it so people should know this OSHA should know this they should have a first aid kit in a place like that like I said it was only one employee out of five and anybody that goes there probably knows what I'm talking about the manager is excellent and everybody else is excellent but One Bad Apple and sometimes spoil the whole bunch thank you!

I have never been to this yard, but I am writing a review to counteract the 1-star rating that one reviewer gave this place, just because they denied access to the yard within a half-hour of closing. Seems like a reasonable rule to me. But, seriously, how can you complain about their hours, when they are open not only Saturday, but Sunday as well?? Few auto salvage yards are open Saturday, never mind Sunday. Do you work seven days a week?

Purchased Front Bumper and Grill they said it would fit my year, make model ( it didn’t) returned 2 days later and was given a store credit!!! ( like NO I paid cash ) or go get a year make car with parts for my car … Just ridiculous…

Very organized yard with helpful staff made it quick and easy to find the parts we needed. Prices were reasonable. Saved a lot of money!

I'm in a used car business and have to deal with all sorts of auto parts stores and this yard deserve no star at all. It use to be one of the worst places while it was Bill's Auto parts but after it became a part of the corporate, prices and inventory has changed but the attitude remained the same. Can't believe that someone so arrogant to the customers has remained to stay in business*. Will never go to this place again. *even under different name.

Went there, pick my part, went to pay , was almost time to close, I forgot my impact drill with a34 socket on it , I call back in 10 minutes and they said was nothing was in the counter, I know they keep it because no one else was there only them crooks

It was my first time going to Pick n Pull and was very pleased with my experience. The staff was very helpful and I was able to find all the parts I was looking for at a great price. Would highly recommend them to friends and family.

Went to get a transmission and it was way cheaper than rebuild. Asked where to fimd one and they gave me list with locations and vehicle descriptions. If you don't have the right tools or the knowledge to get what you need don't bother. Only thing I didn't like was people asking to borrow tools or how to do it. Sorry that says you shouldn't be there . Everything is online from nut & bolt, socket n wrench sizes as well as complete instructions.

Great service, intelligent works and a friendly atmosphere and they even gave me the most money they could awesome place if I could give it 6 stars I would

Called and spoke to a person named Maria she was unhelpful, rude talked over me when I tried to provide more information that she did not ask. She stated she need my vin number for a quote when I have called multiple places and was not asked this information - Just a person looking for the best price - will not recomend this company to anyone

If I could give this place negative Stars I would. My mother went in here today to try and find a part and ask for some assistance and she was told she would get said assistance navigating the junkyard to find some molding for her door. When she did not get that assistance she went to find the gentlemen who said he would help her to which he responded he was off shift and told her to come back tomorrow. This is horrible customer service this place does not deserve anyone's business. Stay away from this junkyard.

I come here alot to grab parts for my Jeep. Plus I'm a reward menber. I do it for hobby. Customer service is horrible, I was profile and discriminated. Twice I came by and they used a stupid excuse to search my tool boxes. " they said they were looking for jacks and burners" in a eletric tool box the size of a laptop bag. Plus told me to move all my tool. So they could see the bottom. They found nothing twice. I knew they were looking to see If I stold something, using a stupid excuse. I could have rejected the search. But I just wanted to rub in their face that I'm not a thief just because I don't fit their profile. Now they humiliated me and waisted 1 Hr at the register going thru my tool bag instead of pay for the stuff I needed. Now I will report them to Attorney Generals Office and will never set foot there again. I DO NOT RECOMEND TO GO HERE FOR CAR PARTS. TRY DIFFERENT JUNK YARD. THIS PLACE IS TRASH AND THEY'LL MAKE YOU FEEL LIKE TRASH. NO CUSTOMER SERVICE HERE AT ALL.

Sold me dry rotted tires. I returned them. They gave me a hard time for my cash back at first. I had to insist three times till I got to a manager. But I did get my cash back.