NAPA Auto Parts - B & B Inc in
Middletown Township (RI)

What clients say about NAPA Auto Parts - B & B Inc in Middletown Township (RI)

• KT Sullivan

  Went to Napa to buy a new car battery. A+ experience from beginning to end. Staff introduced themselves and told me what battery I’d need and gave me options with different prices and didn’t try to make me buy the most expensive one. They installed my battery in no time at all! Great staff!!!

  Sep 23, 2025
• Peter Phelps

  Sold and installed a new car battery. The guys were quick friendly and professional. Thanks guys!

  Sep 03, 2025
• DJ Nico Bronkhorst

  Quick, friendly and had everything I needed. I love Napa

  Jul 02, 2025
• Crystal Turchetta

  Kenton & Ali was so helpful, answered all the questions I had! Went above and beyond for me and my vehicle! They deserve a raise! Highly recommend NAPA

  Jan 25, 2025
• Carol Murchie

  Went for simple task, getting washer fluid. Back in a car after a 10 year hiatus and adjusting to how they've changed and how I am not as strong as I used to be. Two guys staffing the store today were friendly and helpful, even to getting the lid peeled off the jug when I struggled with it.

  Nov 25, 2024
• Erin McCormick

  The BEST of the BEST automotive store. Been coming here for years. Dale out does himself with Superoir Customer Service every single time. I love this place. Always look forward to going to this NAPA. A M A Z I N G!

  Sep 18, 2024
• David Marshall

  Always there when I need them. Good parts, great service.

  Sep 15, 2024
• Amy Mitchell

  Excellent auto shop; helpful and very patient staff. Thank you for assisting us with a new fan for our VW, along with the transmission fluid the last Saturday in January, moments before you were going to close up shop for the day…..and then again on the following week day for grabbing a transmission washer for a Nissan. Excellent staff, friendly and professional. Thanks.

  Feb 03, 2024
• ian kelly

  Very friendly, fair prices. They are straight shooters with the customer. Prices compared to auto zone are similar. I personally prefer the organization of this store over the auto zone on the corner of East main rd and valley rd due to its cleanly store and parking

  Jul 20, 2023
• Susan Stoeckel

  Ronnie was knowledgeable & helpful. He installed my windshield wipers and helped me understand what the cost would be to have my muffler fixed by quoting the part to have installed elsewhere. Great service!

  Mar 02, 2023
• Jesse Rouse

  Dale and Ronnie provided exceptional customer service and helped me get back on the road, though they didn't need to. They have gained a full time customer and I am personally dedicated to ensuring that they get the much deserved recognition from NAPA Auto Parts for going above and beyond their normal duties. This is THE place to shop for your auto part needs in all of Rhode Island.

  Dec 29, 2022
• Jason McClain

  A little pricier than the local competition but they are always friendly, fairly quick, and usually the products are higher quality.

  Sep 29, 2022
• Paul Forde

  Napa Middletown, RI: the battery on my 2015 Impala died and I called Napa. They told me to bring the car by, which I did. Dale and Brian (Manager) spent a good hour overcoming a very difficult task of removing the old battery and installing a new. I cannot thank these guys enough. Professionals. Do yourself a favor. When you need a battery, take it to these guys.

  Jan 31, 2022
• Cathy Varrica

  First time ever going here, the service was superb! I was impressed with your price too! You are cheaper than Auto Zone

  Sep 27, 2021
• C Y

  Absolutely great! I have gone through many other auto part stores but the MAF sensor cleaner is always out of stock, even their websites said they are. I easily found what I need here and the price in lower. You may need to improve your marketing skills because I cannot even find your website when I searched for the part I need.

  Jun 28, 2021
• S&J R

  The best customer service in any store, anywhere. We are always, always amazed at the exceptional quality of their attention, knowledge and effort. WELL DONE, WE APPLAUD YOU.

  Jun 25, 2021
• Andrew Soto Jr

  Great service. Had a brake issue and they helped me big time. I owe you guys! Love this store. Wish all the stores were like this one! Thank you so much!

  Aug 15, 2019
• Shaun Stanley, MSW, LICSW

  Fast friendly service. They stocked the part I needed, and were more than happy to get ut for me and charged a decent price for me. The staff goes out of there way to make sure the customers leave happy offering to help with some routine maintenance issues, such as helping customers with their wiper blade installation that sort of thing.

  Apr 23, 2019
• Tommy Perry

  Andrew was a great help. He knows his stuff. He has excellent customer service skills. I will always go to this NAPA, there is a great crew there. Thank you Thomas ( the Marine)

  Mar 12, 2019
• Matt McIntyre

  This NAPA is a great location, one of the larger that I've ever been to. They have a great selection of parts, and specialty tools, and the staff is beyond helpful. The quality of parts and tools that I've bought here has been excellent.

  Feb 02, 2019
• Seth Kane

  Very friendly and helpful service with a smile. They know what they're talking about and do what they can to explain it to those who don't. I can't go on enough about the employees, amazing at their jobs. To name a few Carl, Andrew, Julia, Dana, Krissy, and Kim are infinitely better than any autozone, advanced autoparts, or O'Reilly employees

  Jan 25, 2019
• Lee R.

  Great staff .So friendly..I love this auto store.Owner is so nice.I would not go to any other auto store but here.Best around.They will help you find great quality parts.They are so smart on auto parts.Thanks guys.

  Jan 03, 2019
• Dan

  Love this place! The staff is knowledgeable and very friendly. I ordered some parts that I had to go back and swap because I messed up a digit in my part numbers. They replaced the parts with what I needed and refunded the difference.

  Feb 17, 2018
• Jen o

  I love NAPA! They are always so helpful and polite even when I have no idea what I am doing!! I purchased windshield wipers on my last trip and the salesman ended my purchase by saying lets get these put on for you. He walked out with me and 2 minutes later they were on my car and old ones in the trash. Amazing customer service!

  Jan 29, 2018