What clients say about Bob Otto Automotive in Laceyville (PA)
I have bought 2 cars there. They have been straight about everything. There is no pressure. It's a family business. When I need another car. I will definitely go there first. Did I mention. Prices on there cars are definitely reasonable to say the least.
Excellent service. Brought my car there for a broken shock. And it was fixed within the hour. I would recommend them to anyone. Very friendly and fast. And the sell good cars there
Bob's Otto is a great locally owned garage. He truly helped me out in every way he could when I had to get the interlock device installed in my vehicle after having a DUI. He was very helpful and knowledgeable. He also smells like great. No but seriously, good business, someone always answers the phone and they always help me out as much as they can. Definitely recommend especially for getting your interlock device figured out.
Superior customer service. I'm so happy to have stumbled on this gem of a business. We were thrilled to find the exact vehicle we were looking for at a price we could afford. The owner and his staff went above and beyond for us, and we can not recommend this place enough. We will certainly return when the day comes that we need another vehicle. Small town service and hospitality at its best!
I purchased my vehicle from Bob Otto a few months ago and I wouldn't go anywhere else. I received a very fair price on my trade in and I'm extremely happy with my new car. That was 2 years ago and I go to Bob for all my car service. I'll always go to Bob Otto.Everyone needs to check out Bob Otto. 😀
very friendly and helpful. very honest about the condition of the vehicles. great prices also, bought my jeep grand cherokee under the kbb value and before we drove it home he replaced a part he scoured the internet for.
Nice vehicles, decent prices, and nice people. Just don't try contacting by phone or text, that's a challenge. Left a message and a text, no response. Took my 76 year old father on a hour drive to look at a vehicle. Vehicle was in garage being worked on so guy said he would call my Dad that night to negotiate a deal. No call. I sent text the next evening, finally responded that it was sold. Never did call my Dad.
Just brought my new vehicle from here and absolutely loved how nice it was and how amazing the price was! Will definitely be back in the future when I need another vehicle
Terrible exsperiance. Drove an hour and a half. The owner acted like he didn't want to be bothered. Terrible way to treat customers that are ready to buy. We will never recommend this place.car we came to look at was supposedly inspected in the ad. There was no stickers on car. Window tint was illegal and the head light and fender looked like they were replaced but didn't match body lines. Asked if car had been in an accident. His reply was I don't sell r titled cars. I wasnt accusing him of that just asked a question.there was no stickers on car And you don't have a tint regulator so keep being rude and lien. I'll spread the word. Have a great day. 3% has nothing to do with your rudeness.
Purchased for the first time at Bob Otto Automotive ~2 months ago. They had a wide array of vehicles to choose from. The car I bought was very clean, priced below book value and has run great. Have been back for a detail since and was so impressed. It was like brand new! Excellent customer service. Will definitely be a repeat customer when I’m in the market for another car. Thanks guys!
Very friendly and honest people. Low pressure on making a sale unlike most dealerships. Great prices on very nice used cars and trucks. would definitely recommend looking for a used vehicle here. Best dealership I have been to for sure.
Called about a truck, was told it was not ready, had a pleasant conversation about payment options once it was ready and that they would call. No phone call so I called, it had been sold. Bob sent photos of their newest arrival, sent message back not interested. Next morning asked about another, got a message "Call the lot this is a private number!!!" Tempted to put the number on here.
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