What clients say about Rutledge Auto Services & Collision in Trafford (PA)
I have had my tall Promaster 1500 serviced a couple times at Rutledge. And not just for routine service bu for some more serious issues....Dan, the owner, and his employee Matt are absolutely terrific, not only being extremely knowledgeable and competent mechanics but are two of the nicest and friendly gentlemen you could ever meet. They took the time to explain in detail the work they had done on my van. And their honesty and thoroughnes in diagnosing any hidden issues is extremely commendable. You can't go wrong here!!!!
Absolutely one of the best experiences I’ve ever had with an auto service station. Dan was thorough & knowledgeable in his diagnosis and explanation, he went above and beyond, was kind, courteous, and incredibly understanding of the clients need to have their vehicle back up and running in a timely manner. I would and already have recommend Rutledge Auto Service to others. 10/10 in my book!
I can’t recommend Rutledge Auto Services & Collision highly enough... From start to finish, my experience was absolutely top-notch. The staff is professional, knowledgeable, and genuinely cares about their customers. They took the time to explain everything clearly, gave me a fair and accurate estimate, and followed through with outstanding service!
Professional, on time, amazing customer service, and answered all my questions and took care of all my needs. Thank you to Dan and his crew. You all did a great job.
Great Shop Dan and His Technicians are great they are honest good prices and keep my Civic and Avalanche going even did great rust repair on my Avalanche.
I had smelled a burning, rubbery odor coming from my car as I was driving home. I called Rutledge Auto to see if it could be looked at. When I told them I would have to drive the car the next day for work, they asked me to bring the car in to take a quick look just in case.
This actually saved my wallet and maybe my car because they noticed that my car was leaking a ton of oil. 3 quarts were lost on the way home. All caught because of a knowledgeable suggestion.
Within 2 days, the great people at Rutledge Auto had the oil leak repaired, even refilling my oil, and I was back to normal.
Prices were fair, the owner and staff were friendly and courteous, and I definitely plan to go back to them for future vehicle repairs.
Dan knows all there is to know about cars. I have been going to him for many years. I setup an appointment to look at a used vehicle I purchased, waited 2 weeks for that appointment and dropped it off. After about a week of calling and leaving messages (with no response from him) I just went and picked up my vehicle. Dan was on the phone and didn't even get off the phone to help me. A mechanic got my keys. He hadn't even looked at the car. Never called and apologized either. They take on more cars than they should and as a result they take forever. I won't be back and it's a shame because he really is good and an honest mechanic. What's one lost customer when you have such a strong fan base?
Dan and his staff are friendly, professional and skillful. Although they are always busy, which of course is a good sign that you are in right place, they have always taken the time to answer my questions. And of course their work is always excellent.
Rutledge auto sets itself apart from others not only because they have exceptional mechanics but they do business with honesty and integrity. Don't hesitate to bring your vehicle to them. If you are like most people who are afraid of a mechanic ripping you off, I would suggest giving Dan and his team the opportunity to give you a second opinion.
I've been taking my car(s) to Rutledge for years. Sevice is outstanding. Technicians professional and knowledgable. They go above and beyond what is normally expected. Kind and very fair in service and billing. I'm grateful they are available whenever the need arises.
Dan and his team are beyond amazing at what they do and using quality parts. We know if our car is there that it will return perfectly safe for our two kids. We trust them with any vehicle and that they’ll give us honest answers and a plan on what to do. We’ve been using them for several years and plan on always using them for a very long time.
My husband's car was making a rattling sound. When I went to pick up the car, the owner was happy to show me the part of my husband's car that was causing the issue. He was very enthusiastic to show me this part and explain what was going on (which is very helpful considering I don't know much about cars!) Definitely a great family business! Will return!
Very professional and honest even though I am a woman and 78. Earlier poster thought I was taken advantage of for those reasons. False accusation. Dan and company did the correct thing in replacing my daughters 2020 jeep Pirelli tires after 28k miles. I have pictures of back tire almost smooth in middle and wear on other tires. No way they would see 65k miles for which they are warranted. You can trust Dan and company to keep your family cars safe.
Just got my daughters car back from Rutledge auto (major accident) and could not be happier with the service and workmanship related to the extensive bodywork and paint repair. Dan (owner) was great to work with and handled all aspects of dealing with the insurance company. The work was completed ahead of schedule and we were kept informed along the way. I highly recommend Rutledge auto.
On my way home from work last night my car suddenly was making an awful noise in what sounded like one of the wheels. I wasn't able to see anything but my car also is pretty low to the ground. My usual shop didn't offer anything until next week. I called Rutledge as they're quite close by. They had me stop by within minutes to make sure it wasn't an emergency minimally. Turned out to be a branch wedged under the center of my car! But they also spotted some dangerous tires, and had me look at them. Super thankful for all the help today!
Always super helpful and quality work. They are fair and don't do things that aren't needed. Rutledge has been my mechanic for 20 years and I highly recommend them!
The owner Dan was exceptional to work with and honest as you'd hope a repair facility & person would be. I explained to Dan that I was from out of town and needed help fixing a vehicle which he did quickly and fairly. I highly recommend him and his company. God luck and God bless everyone.
Dan and the rest of the staff at Rutledge have quickly become my go-to mechanic in the area after a friend recommended them to me. They are always polite, knowledgeable, and take the time to explain each part of the process of repair. They never do a guess and repair, it's always been done right each and every time.
The most HONEST and trustworthy auto shop i have ever dealt with. I drive past 10 shops to get there! Dan and his crew are the best. -- 8 year customer.
