A very Kind family Business, honesty and integrity is First thing! Also long time experience on many makes and models. Top equipment for alignment and balancing, tire mounting, diagnostic equipment. Very Capable Hands indeed.
Happy to know them,indeed.
Ferry’s were professional and responsive to my concerns over this first-time inspection. Intend to be a continuous customer.
I’d also like to acknowledge their contributions as volunteer firefighters with our local fire department. They spent an entire day fighting a brush- forest fire just a few houses down the road from my home. I am very grateful for their efforts!
Dropped my motor home off for inspection. It needs breaks worked on. So far, from what little experience I have, is positive. Everyone was professional and respectful. They gave us a ride home, and the driver was very nice and polite.
I will add to this when it's finished.
Photos coming.
(Update)
We picked up our motorhome, it was worse than we thought, but they did a fantastic job. We went camping over the weekend with no problems. Didn't put many miles on it, but everything worked well.
I do recommend this place for any repairs on any vehicle you have.
Update. We called for an oil change, they never got back to us.
We have been taking our cars here for years and they have always been wonderful. Fair pricing, flexible schedule and wonderfully friendly owners. We have had VW's, Volvos, Subarus, Honda's and Chevy's and they are always knowledgeable or forthcoming with the best budget-friendly suggestions. Highly recommend!
I had a tire emergency, with a huge piece of glass getting lodged in my tire and it quickly going flat. Ferry's saw me immediately and got me in and out around 20 mins. They were so kind and so attentive and so honest. I'm from out of town and they took care of me.
New to the Ligonier PA area and read several reviews of Ferry’s Automotive. They had good reviews and rightly so. I took Matt for a ride to determine what was a “whirring” sound from my Tacoma and 25 feet into the ride he diagnosed the problem. Not only did he fix my truck, he texted video of the repair. He also found another smaller issue and fixed that too. Ferry’s Automotive is now my and my wife’s mechanic. Thanks for the excellent service at a very fair price!
We had a great experience at Ferry's automotive. We were visiting from out of town and had an automotive emergency. They went out of their way to make sure we were fixed and safe to drive home. We are so appreciative of their work ethic and fair pricing.
Matt and Linda are the best ! They really care about their customers and making sure they are driving safe cars ! Also they will pick you up and drop you off ❤️
Matt and Linda always take great care of you and your vehicle. They find and fix issues in a timely manner. They are very helpful with advice on self remedies as well.
Was visiting a friend in Ligonier and chose Ferry's to get an oil change and filter because they had good reviews... So here is another one...I called ahead and was told they were booked for the holiday rush. I said I totally understood and thank you, but got a call from the owner a couple hours later to tell me she had a cancellation for that day. Showed up and was in and out in minutes. Great price, no sell pitch, very friendly! Please support these family businesses!
Took my expedition here for a power steering issue. They diagnosed and fixed the issue quickly. Unfortunately, the part was faulty, but they were quick to rectify the issue and got me back on the road in a timely manner. Will be back with my other vehicle when needed. A+
I have been using Ferry's Automotive Services for quite some time. They are always reliable, honest, and give you quality work with reasonable prices. I recommend their services to anyone in the area! Support your local businesses!
We have been using Ferry's for 34 years and wouldn't go anywhere else. I do most repairs myself and they are extremely supportive of me even doing a housecall to help me get a transmission mated to an engine! As I get older, I will be using them more and my wife knows that Ferry's is the only place to go! Honest, excellent service, quality parts, knowledgeable, and excellent shop, tools, and kindness. Fair prices and usually fixes the problem the first time. I've serviced medical equipment for 45+ years, so I value honesty and frank assessment of issues.
Super accommodating! I'm an out of Towner and they were nice enough to get me in first thing in the morning to repair a tire issue. Will definitely use in the future!
Friendly and highly skilled technicians, labor rate is fair/reasonable and responsibly assigned to each repair, would highly recommend for anything from a safety inspection to difficult to diagnose electrical issues. 5 stars!
Caught a hole in my tire down the road at Linn Run State Park. This place was the closest and it’s quite fortunate. They pulled and patched my tire in less than 20 minutes and a more than fair price. The technician Chris was super efficient and nice. Would definitely recommend!
High quality work. They'll let you know any other problems they see or upcoming maintenance you should be thinking about, but they don't try to hard sell a bunch of up charges. They just care and it shows.
This rating is a result of my 3rd appointment there. The first two were fine, but the 3rd was terrible. Here's my reasoning.
1) Was quoted around 200 for the job. Got charged around 450.
2) They fixed a part that i didnt request and didnt fix the part i was in for. And didnt tell me until i picked the car up
3) A different part broke while they were fixing the one part they wanted to, and didnt fix it. It was an ebrake that is required for inspection. They didnt fix it, didnt offer to fix it, and didnt offer even discounted services. Said my car was too rusty and they cant fix it. My car was a southern car so its still rust free. Another mechanic fixed this for me for 15 bucks.
4) Was told that if my engine goes, i shouldnt bother fixing it. Like i said, my car is rust free and everything works. Its not a beater, just has high miles. It was a rude comment.
5) It was a suspension part they "fixed". I had the same part fixed on the other side of the car 1-2 weeks later for preventative maintenance (since the one side failed). Instead of 450, i was charged 90 bucks by a different mechanic. The other mechanic also fixed the ebrake they broke. I have the receipts and can upload them if necessary to show the difference in price for the same thing.
So the two star rating instead of one star is because a part was fixed. Also because my first two visits were ok. Although some of my coworkers use them and have good experiences, i know of a few others who also wont go back there. I don't know what i did to receive this treatment, but i don't see myself returning. Infact the mechanic that fixed what they broke, and also didnt overcharge me is now my go to mechanic. So there really is a silver lining to all of this.
Best service around. Great family owned business. Highly recommended. I won't take my car any where else. Matt is one of the most knowledgeable mechanics you will ever meet!
This is a first rate local shop that can do a wide variety of work on a wide variety of vehicles. You can be assured they will always do what's best for your vehicle, charge a fair price, and be honest in all their dealings.
Genuine, honest, trustworthy garage. Linda went way above the call of duty to help me out. I was a first time customer, took my car there for inspection/emissions. I received an email detailing everything, including brake pad depth and even pictures of any defects that needed attention, including a sample of my transmission fluid that was filthy. At this point it was brought to my attention that I had a bulge in the side wall of my front drivers side tire, preventing the car to pass PA state inspection. The Pirelli tire rated at 85,000 had just been purchased in December from another dealer and had about 8,500 miles on them. Knowing "their stuff" they checked on the manufacturers warranty and had the tire replaced at the pro-rated charge per Pirelli warranty guidelines. I reccomend these guys to anybody, even if you have to travel 2+ hours to get here. Honest, reliable, consistent garage here. They hardly make any money on an inspection service as it is. Customer satisfaction is clearly their #1 goal!
