What clients say about NAPA Auto Parts - Rakoski Enterprises Inc in Selinsgrove (PA)
Stopped in today and was treated like garbage by the old man behind the counter. When I tried to tap my card on the POS system, he decided to belittle me instead of just saying it doesn’t work. Rude, obnoxious, and zero customer service skills. I’ll be taking my business elsewhere.
Talk about customer service. Broke down while traveling. They delivered to the hotel several times until I had everything needed to get back on the road. Counter staff and delivery drivers went above and beyond to get me up and running again. Highly recommended
Bought windshield wiper blades here to support the “hometown” auto parts store. I asked the guy at the counter if he would mind putting them on for me. Basically to ensure I ordered the correct size and him being quicker since I assumed he did it more often. He stated “nope against our insurance regulations” in a rude tone. Next time I’ll buy at Walmart to save an extra stop or buy at AutoZone or Advance Auto Parts since they advertise free installation.
Called to try to get a track bar for a Jeep JK. They do not carry them. They said it is in the system, but no price. If they can't get track bars, I won't waste my time on any other parts. It's a shame, Jeep owners go through those parts, and tend to work on their own vehicles.
Stopped in, I need a fuel filter for my snowblower and they were very helpful and hooked me up with what I needed. I'm from out of town and was passing by. Nice auto parts store and friendly staff.
Came here after dealing with advance auto.. got a much better outcome! The lady was very very helpful and even checked under the hood to see what kind of fuses I needed! Definitely will come bc to nap from now on! A lil pricey but that doesnt beat the great customer service!
Professional service! Store manager goes above & beyond, excellent experience with parts & how installed, fair pricing, & puts the customer first! Thank you!
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