Northern Keystone Towing and Recovery in
Frackville (PA)

McKinley and Mark is awsome super reasonable very patient and will assure your safe and assisted to the fullest extent. Highly Recommended!!!

Called around 12:00 today for a tow said it would be towed to the garage by 3:00 this afternoon. As of 3:00 still waiting. Called again says second shift would tow it when they come on. Now going on 5:00 still no tow yet, and still waiting for a tow. Do not recommend. Waiting for a tow in 20 degree weather for five hours. Now all local places are closed for the day and now having to pay after hour rates.

My truck and trailer ended up about 100 feet off the road in some grass and small trees near Frackville, PA. They were both upright, not rolled over or anything serious. My dispatcher was already calling for help and got put on hold, and while he was on hold the police called this towing company for the same accident They brought one rotator and worked maybe 5–6 hours, then towed my truck about 18 miles The first invoice they sent me a couple days later was around $68,000 and now the total is up to about $75,000 for the same tow and storage. They also told me the truck, trailer, and cargo wouldn’t be released until the whole bill was paid. I’ve opened a civil case in Pennsylvania to fight these charges. If any other trucker wants to know more about what happened, you can get in touch with me directly.

Not the wrong company* Through AAA, had a blow out, the driver showed up. Was told he wouldn't leave us stranded, but he did. On the side of the highway with our family. And the driver threw his empty pack of cigarettes out on the ground. First time in 20 years ever been left by a rescue. Ended up getting help from the Sunoco mechanics up the highway.

Outstanding Commercial Towing Service! I recently had my commercial fuel truck break down, and this towing company came through in a big way. From the moment I called, their communication was fast, clear, and professional. They understood the urgency of the situation and had a heavy-duty tow truck dispatched on-site in 35 minutes. The driver handled everything with care and expertise, and made a stressful situation so much easier. If you're looking for reliable commercial towing services, especially for larger trucks or fuel haulers, I highly recommend northern keystone!Fast response, excellent service, and great customer care — they really know what they're doing!

These guys are top shelf. The dude I spoke with , can't remember his name, but super cool guy! Fast turnaround on the tow. This was my second experience with this outfit and they have my business from now on! Great people and even better service!

Received a long distance tow in which it took them 12 hours to drop my vehicle off. They never call me to give any updates upon pick up, eta, or arrival of my vehicle. Left my vehicle in the middle of the street running and now I am not able to locate it. Called through AAA for a tow and now I have no vehicle. Worse service ever!!!!!

My car broke down In a parking garage at a hospital. It was impossible for the tow truk to enter the parking garage. Mark was able to get my car out and towed to my home. Mark is exceptional at his job. He is also very friendly and professional. He even told me what he thinks is wrong with my car and how to fix it. My stress level went from 10 to 0. Thank you so much.

Unprofessional and Unreliable! If I could give zero stars, I would. This towing company operates based on personal emotions rather than professionalism and customer service. Instead of working with me to find a solution, they flat-out refused to provide service for no logical reason. A towing company should be reliable and willing to help customers in need, but this one seems to pick and choose who they want to assist based on feelings rather than their actual job. Completely unprofessional—avoid at all costs.

Chris was the best tow truck driver I’ve ever had the pleasure to be towed by. Incredible service, very safe driver and an awesome person to chat with during the long drive. Made a life long friend on this journey. He took care of me and I would highly, highly recommend him moving forward for anyone in need of a tow. Fantastic experience and I was grateful he did a long haul with my car to the US/CAN border.

I broke down half on the road with my little boy in the car and he was terrified. The driver, CJ, called me very quickly and let me know he was on his way and showed so much concern over my little boy. He arrived quickly and was just wonderful. Thank you again!

Marty Moose was exceptional!!!!!! He not only helped tow my lowered car leaving no damage on my bumper, but he was extremely personable and funny. He was helpful and also taught me what to do in the future with another situation similar to mine. His customer service was a 5/5 and I will definitely be asking for him again.

Tyler and his crew were literally a God-send. I thought I was going to be stranded for the night in northern Pennsylvania after my tire was obliterated by a hunk of metal straddling the centerline of I81. All the tire places were closed by then. But when these guys heard my plight, they leapt into action and had me on my way in an astonishingly short amount of time. That alone would have been worth all five stars, but their competence was matched with kindness, honesty, and a joyful spirit. I don't recommend getting a flat tire, but if you do, just hope it happens near Frackville, PA.

I really appreciated the service I got from Moose with Northern Keystone Towing and Recovery through my AAA membership on Sunday March 3, 2024. I was nervous, of course, driving with a stranger. However, Moose made me comfortable & we had great conversations which made the time go by quicker. He had to go further than he initially thought, and did not express any negativity about the situation. Thank you Moose!

Great experience, my car was wrongfully towed from Burger King in Tamaqua, When I called the driver about my tow, he put me through to the owner and the owner then released the car to me. Free of charge due to the fact it was wrongfully towed. Highly recommend these guys and their service. Both the driver and the owner were extremely polite and understanding. The owner even offered to come pick me up and bring me to the car. I even offered to give them money and they told me they wouldn't accept it!

Great service with a smile. I had my car breakdown outside of work which is an hour away from my home, and Marty Moose helped me with a smile. He was the best part of my day today, even though my car needs repairs. Definitely give them a call!

This is the second time in a year I needed a tow. These guys were great both times! Marty Moose brought the tow truck and cheered us up. He took such good care of us and our car. And Tyler drove us the extra 15 miles to our home. They explained what the insurance would do and gave us good advice on the possible damages to our car.

These guys were amazing. Fast and friendly. The driver had my car on the truck in no time. Also had good music taste as I road with him to the shop my car was going too. I'd definitely recommend and use these guys again.

I broke down on I 81 going north, and I was very fortunate to be taken care of by northern keystone, towing and recovery! Their driver, Marty was very professional, helpful, made me feel safe and even took me to my hotel after we dropped my car off at the dealership. I would highly recommend this company and hopefully you too will get Marty and you will know you are in good hands!! Thank you Marty and Northern Keystone Towing and Recovery for taking such good care of me.

There aren't enough stars to accurately show how great of an experience we had. So thankful for the care they have in our comfort and their willingness to do what it takes! You won't be disappointed you can tell they are seasoned in what they do!

Gotten a flat tire and had a stripped lug nut. Insurnace company wasn't responding and needed this done before the storm rolled in. Wife called northern keystone and bam (I'm sorry I forgot his name) showed up within 15 minutes with his bad@ss new tow truck and loaded it up with ease. If it wasn't for him I'm sure my car would have sat in a flooded mud pit for 3 days before my insurance company took action. Thank you.

My husband was left stranded on the side of the highway after getting a flat tire and not having the necessary tools in his van to put on the spare. He called Northern Keystone Towing and Recovery after doing a quick google search, and he couldn't have found a better service. They responded quickly, found him easily on the highway and was able to assist with changing out the tire. The price for this excellent service was extremely fair, and it was a huge relief for my husband. We HIGHLY recommend this great company, and my husband will keep them on speed dial next time he is in the area.

My Jeeps lower radiator hose sprung a leak on my way to AOAA (Anthracite Outdoor Adventure Area) .. I called AAA and I am glad they sent Northern Keystone Towing and Recovery. He was able to get me back on the Road and I had no issues on my 4 hour trip home.. Thanks Again.

Awesome guys. Really came through on a weekend trip @ Famous Reading. Friend bent a rear radius rod and no one within 3 hours had the piece. These guys took care of our friends in less then 2 hours and we were back on the trails. Thanks so much for all the help. Awesome company and people.

We were out in the trail with our Can Am side by side when we broke a rear radius rod. These guys came right out, picked up our busted part, took it back to the shop and custom fabricated a newer and much stronger version. Then returned and assisted us in putting it back on. They saved our trip!! By the end of this adventure, we felt as though we had made some new friends. Trustable! Dependable! Can’t say enough good about this company!

The owner of the towing company came to help us and was everything and more! He was easy to talk to, very understanding of our situation, and made the whole troublesome experience a breeze. He even took a look at our truck and gave his thoughts on some of the issues and listed possible solutions. I wish all towing experiences could be as professional and caring as this one was. Thank you Northern Keystone Towing and Recovery!

I just used them to tow my antique car today! They were right on time very nice guy and absolutely knew his stuff! I would highly recommend this company to anyone in need to a tow!