What clients say about Caliber Collision in Sanatoga (PA)
Caliber collisions did a fantastic job with my Chevy Malibu 2024. It had $8,000 of front end damage and now it looks brand new!! I'm more impressed with how meticulous the manager , George is regarding after market parts vs the manufacturer's parts.
Great business to deal with they deal directly with your insurance and car rental after you set up processes in motion, its seem-lest. Quality of work was excellent and my car inside and our cleaner then when turned in which was a nice surprise.
"I had an outstanding experience at this automotive repair shop. Their customer service was top-notch—no fluff, just straightforward communication. They kept me informed every step of the way, and that honesty makes them a rare gem. Highly recommend!"
I had my vehicle repaired at the Caliber Collision Sanatoga location and the experience was straightforward and extremely professional. The staff explained the process clearly, kept me informed, and completed the work as promised.
The repairs were excellent and the car was returned on time. A solid experience with wonderful communication and superior workmanship. I highly recommend this location if you ever need collision work.
Louise at the Sanatoga location was great to work with. Very professional and explained all the work and repairs that was done to my commercial work van
We had to get our vehicle fixed through Caliber Collision (Sanatoga) because of an accident. Caliber did a great job getting us in and out quickly, keeping us updated, and being very kind to us! Would definitely recommend Caliber!!!!
The team at Caliber in Sanatoga did a great job with my vehicle, and were great to work with throughout the process. The frequent text updates, friendly office staff, and ease of scheduling made this a whole lot less of a headache than I thought I would be dealing with. Thanks CC!
What an amazing group of people! Caliber Collision was more helpful than my insurance company. Jesse was the first person I spoke with and she set such a great tone for the company! She was kind, patient, and extremely efficient. I also had the pleasure of meeting Ben and Mark, who made getting arrangements done easy (especially over the phone)as well as Isaac, who not only kept me informed, but worked hard to make sure everything happened quickly. Last but not least there was Denny, who did such a great job fixing the car! I am so thankful to have had the pleasure of working with everyone, It’s nice to see so many people come together to make a frustrating situation so easy and quick!
I had to have my car repaired twice because of animals jumping out on me , and both times I took my car to Caliber . The staff is friendly and kind . They listens to you and do their best to make to alleviate your concerns and repair your vehicle as fast as they can.. You will be very happy with their work.
We are extremely pleased with the exceptional service and quality of work performed on our vehicle. The entire team at Caliber Collision was friendly, knowledgeable, highly attentive to customer service, and meticulous in their attention to detail. While the circumstances were unfortunate, the experience could not have been better.
Excellent repair work! The car looks terrific and they even went out of their way to clean up the interior a little. Best communication from a shop I have ever had. I definitely recommend this place!
I had a great experience taking my car here! Such a short turnaround time, great communication, and my car looks amazing. All of the staff were so patient and kind. Highly recommend.
Calliber collision was very friendly and easy to work with. Their communication was wonderful and they were able to get the part needed quickly. My car looked like new. I would definitely recommend them.
Ben did a wonderful job fixing my card. Their communication is top notch insuring their customer are in the loop about what is going on. They do a fantastic job making sure that I was satisfied and took care of any concerns I had immediately. I will definitely bring use caliber from on and will be recommending them to everyone.
Caliber Collision was very nice. They communicated every step of the process. When there were delays with parts received texted messages. I would recommend this business to the people to have repairs done
Nothing but great things to say about Calliber Collision!
Kim was able to get me in for a next day appointment for an estimate. She expedited a quote and was able to get me in for repair the very next week.
As a working mom with 2 kids and it being around the holidays, I sincerely appreciate Kim’s efforts to ensure the work was completed on time.
I also had lovely encounters with Jesse. She was very attentive and quick to respond.
I would highly recommend! Many thanks to the entire team!
I was pleasantly surprised with the level of customer service at this location. I thought that was a thing of the past. Jess, Kim, and Louise made the process easy from the first phone call until the car pickup. (Also provided car care instructions for next 90 days.) They handled the car rental process with enterprise, and communication and repairs were great. I am so grateful. L.K.
Horrible experience! Unfortunately, my car has an ignition interlock. Assuming the responsibility, they still continuously let the car lockout while in repair. Three times in a month and a half I had to have it towed to and from their shop. When I asked for help, they claimed it wasn’t their issue because they did not have experience with the interlock. You should never tell a customer, “Your car has been a nightmare. I will never service one of these cars ever again.” For two months I had numerous completion dates. They never finished on time with no clear communication. When they were supposedly all finished, the car was uncleaned, front camera didn’t work and more things were unfinished. I have taken it back twice to fix and it still has not been repaired correctly.
Very friendly yet professional. Made everything incredibly easy working directly with my insurance. Finished 3 weeks before the scheduled date. My car looks like new again!
My experience both times with caliber collision was amazing. They had my car ready a week before the finish date . They are fast an efficient only doing the best work I have ever seen. Appreciate all you do in every aspect of your services. Thank you again!!
Caliber did an excellent job repairing my car. Work was completed in a very reasonable amount of time, I was kept updated throughout the entire process, and my vehicle was returned cleaner than I dropped it off. I will definitely use them in the future if I have the unfortunate luck to need accident repairs again.
Appointment was fast and easy. Jessie at the front desk was cheerful and friendly. Bob was thorough and patient in appraising my car. Periodic texts kept me informed. Car was ready one day early. Good people.
They did a great job fixing my car and the repairs were completed on my vehicle in a timely manner and I got it back in only one week! They also kept me informed along the way of how it was coming along and they even gave me a ride home when I dropped off my vehicle. I would definitely recommend this business, all the employees were also very professional and friendly! A+
Jodi and Louise have been nothing short of wonderful! Jodi is so friendly and helpful, she made everything so easy for me. They said the repair would take until friday at 5:30 but my vehicle was ready the next day! They returned my car to me better than when i brought it in. They vacuumed it and cleaned the car up for me. The car looked beautiful and just like when I first bought it. I will definitely recommend to anyone I know that needs work.
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