Terrible service. Requested a pick up of a scrap car on Friday 1/9/26. Got an automated email saying I'd receive a phone call shortly to schedule pick up (carrier was Acres Auto out of NJ).
They called me back 1/10 at 11am and were very rude on the phone. They set up a pick up window of 11am-2pm on Monday 1/12.
At 2, I recieved a phone call from Cash for Cars asking how my service went with them. When I told them I still hadn't had a pick up, they said they'd call the next day to see how my service went. I told them no, put me in contact with the carrier.
When the dispatcher was put on the phone, she was again rude, and told me she didn't have any drivers available. When I asked how that was possible when I had been scheduled already, she ignored the question and said she'd call me back.
Lesson learned. I called a local guy directly, he was there within 2 hours, and gave me a better offer for a junked car that didn't run.
Stay away from these call center services. They all are worthless services that exist in the name of "convince" but the quality and care of service is non-existent.
The process to sell my (non running) car was very easy and painless. The original quote I received was exactly what I got - which was very nice. Their step by step guidance was also cool. They picked up my car within 24 hours of finalizing the deal. A very good experience!!
Cash for cars is legit! The process of selling my broken down truck had me very skeptical because I wasn't sure if all of the offers i was seeing online were actually going to be real. VIJAY was the customer service representative that helped me through this process. He was very professional, courteous, knowledgeable, and most importantly, he was very friendly. I recieved a call within minutes of entering my info online and I had and offer in a matter of seconds. Quick friendly and most importantly my vehicle was gone within few days and the money was in my hand! 5 stars goes out to everyone involved If I ever have to do this process again, i would definitely be using Cash for Cars again. Thank you Vijay and thank you cash for cars!!
The whole experience was incredible. My sales person Emmanuel was very helpful and extremely nice the sale went very smoothly. I would highly recommend them if you’re in the need of selling a vehicle.
Good experience with Cash For Cars. Zach was friendly and very quick at responding to my questions. Tow truck driver came same day I called to make the appointment and called an hour before arriving.
I had a really great experience with Rajashekar. He kept in touch with me and explained every step of the process. I am very pleased and will use Cash for Cars anytime in the future.
The transaction went very well other than me missing the phone calls. Other than that. I definitely 100% will use them again. I do have a shop and Copart Picks Up cars here when there are a total loss so I knew that they were a great company to deal with. Can’t go wrong thank you.
Dylan walked me through the process of getting my title notarized and the car ready for pickup, was responsive to questions after the original contact, and the vehicle pickup and payment was as promised.
What an efficient and well run company. I called Cash for Cars at 11am. I had my my car picked up and a check in my hand by 1:30pm the same day. They gave me fair market value. The process was quick and painless. Amazing.
I had a very easy/reliable time with copart. I wish that they had sent me the directions on what I had to do to sign the title over sooner, given that this is my first time selling a car. With that being said, the staff was very kind, reliable, and flexible with scheduling a pick up time for the vehicle. Very easy/simple pick up once the paperwork is done and I appreciate that they arranged and paid for the vehicle to be towed. Overall this process was stress-free and easy. I would recommend this to anyone looking to get rid of a car!
Very simple process. Excellent communication as the process goes forward. The first person I spoke with, Janine, was outstanding and explained everything. The only reason I didn’t give 5 stars was because if I called back I was sent to whichever rep was available. I would have preferred dealing only with Janine.
In all honesty I did my research and Coparts beat everyone else's price very nicely I dealt with Ashley via text and phone and she was absolutely wonderful and easy going and the tow truck gentleman Brandon came after a holiday weekend so it was a day late but no rush I get it and he was absolutely the nicest person I highly recommend their company very simple and easy to deal with for what was a 25-year-old car
It's a scam. Don't do it. They gave me a price on the phone and fed me a bunch of BS and ending up giving me much less then agreed to after they had the paperwork and had it up on the tow truck and when I said forget it they told me I would have to pay $150.00 for towing. Are you freaking kidding me! What a scam. Don't sign any paperwork or let them put it on the truck until you have the agreed upon money. Beware!!!!!!
It was great experience to deal with you guys especially Soul and his team awesome, made a deal for my Mercedes within minutes and they picked it up. Great job guys. Looking forward to dealing with you. Thank you
Super quick, super easy, and very friendly and helpful. Only took two days(would have been less if I cleaned my car out quicker!) and they paid exactly what we were hoping for didn’t low ball us. Thank you so much!
Once I had the proper documents, the process was easy. They walk you through each step, even texting with you (which was so helpful to me). I had a tough time with my documents but they stuck with me and were patient. I was excited that they even picked up my car early! They cut the check when they take the car. I'd use them again.
The representatives I dealt with were very helpful. The process to sell my vehicle was seamless and convenient. I just wish the payment offer had been a little higher. But the payment was prompt and the tow-truck driver was nice.
Definitely appreciated that they called regularly to schedule a pick up time and was very flexible except that they told me that they were going to pick up my car from 1pm-6pm and the tow truck came at 7pm. The men were very nice and as we exchanged the keys and title for the check (which I thought it would be cash because of the name) and realized that they used the wrong last name, even though my whole name was listed in the emails between me and the company, and when I called, the lady on the phone was super sweet but was told that it was protocol to wait for the bank to approve that I didn’t cash the check, when I can’t because of the mispelled name. I spelled my last name correctly, letter by letter, and somehow cuts my name in half. I needed the money and this is a big simple mistake that could’ve been avoided. And now I have to wait “a few days”.
Easy way to sell you unwanted vehicle. Fair price offered quickly and the transaction when smoothly. They were able to pick up within 24 hours and Shruti took all my calls and walked me through the steps needed. Thank you for your assistance during this difficult time.
I had the pleasure of dealing with Hafsa, and she was amazing! Very professional and personable at the same time. Helped me with everything I needed to do to complete the transaction and reassured me of the security of the company. Offered me top dollar for my car, best price around . The tow truck guy was also a pleasure to deal with. He was on time and very professional as well! Had a very positive experience with this company and its employees !
A very painless process with fantastic results. I received a price much higher than any other vendor for the 2 vehicles I "recycled". All customer service representatives were extremely professional and courteous. I would highly recommend this company for recycling your vehicle.
I got several quotes online, and although I got a higher quote from another company i choose Cash for Cars. They had the best price that included someone picking up my car from my house. I called them and Abe was the one who helped me with this sale. He was very nice and easy to deal with, and he explained everything perfectly, following up with texts and then an email to make sure I knew what was going on. He scheduled the car pickup for me, and the man who arrived to do that couldn't have been nicer, or more professional. He wrote out a check on the spot for the price Abe had quoted me, and it was all done. It was a very easy experience and I'd definitely tell my family and friends that this is a good business to deal with.
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