What clients say about Falzone Towing Service - Cars, Heavy Duty and Semi Tow Trucks in Drums (PA)
Had a large work van that needed towed after an accident. Called for a tow that same day. Quick and easy pickup. Great driver. Have used them before for personal vehicles and now a work vehicle. Will use them again.
Tech replaced air dryer and governor on road site. He did an amazing job. Falzones does an awesome job every time. Really appreciated Pepsi Driver Rt 910
Joan came out quick, got my truck hooked up and ready to go fast . I couldn’t have asked for a better first experience getting towed. He was friendly and professional .
John and Alex are very friendly and professional. Hopefully i won't have anymore breakdowns but if I do I'll be calling these guys. They were awake while every other place was sleeping. Good price too. Greatly appreciated
Stranded in the snow after driving over a pot hole in Wilkes-Barre, my first tow company cancelled on me after I waited 3 hours. At 1:30 p.m., I was rerouted to Falzone towing. Initially, they were scheduled to help me between 4:15 and 4:45 p.m. I explained to them the situation that I had a flat tire in the morning, and had already waited hours for the first truck, but my battery (Tesla in 15 degree weather) would likely run out of battery by 4 p.m., especially if I ran the heat. Despite them having to deal with multiple accidents they were towing, they still came and got me within the hour. (I'm so lucky they were able to get to me sooner than scheduled). The technician also had me wait in the warmth of his car (to make sure I wasn't cold) while he worked in the cold to move the car on to tow. What an amazing job! Truly appreciate the rescue! And, my car arrived safely to the garage repairing the tire.
Jason was amazing, he did a great job towing my truck and taking me along with him. He was on time and a safe driver. He was very caring and aware of surroundings at the time of night. I appreciated his work ethics . I highly recommend James for your towing job.
I was stuck on a hill in the snow, with a loaded semi😪. They responded with in 90 mins. Man he was quick. Very polite and super efficient. Had me out in a jiffy and on my way. Thank you so much!!
Very professional, Jason the driver was great and I won't call anyone else. They helped get my truck to its destination for a great cause multiple times and on time. I also want to thank Kevin for setting everything up. Great team they have
Excellent tow service from bernae. He arrived fast, did the job perfectly, and treated me with respect. Very kind person. Thank you for your help — highly recommend.
If I could give this company 10 stars I would, they were very fast to come and tow my truck and the guys they sent were very knowledgeable and helpful. Definitely calling again if I ever break down again.
I would like to thank Falzone for their professional and courtesy service they are top notch. I broke down at 4:30 am and they were right there to help!!! Thanks for getting me back on the road in a hurry!!!
Only had to wait about 20-25 minutes fir the driver to come out from Wilkes-Barre to Dallas. Took the driver all of approximately 30 seconds to unlock my door. Very satisfied.
My semi broke down in the absolute most inconvenient place on a blind curve, Angel and Will were extremely professional and took care of getting me hooked up and towed me back to new Jersey!! Angel was an absolute pleasure to talk with, made me and my wife very comfortable the entire trip.
Would 100% recommend this company of ever in need, Angel and Will are amazing and an excellent asset to the company. You couldn't pay me enough to do what these guys do, it's a dangerous and thankless job. Thank you Angel and Will!!
Falzones was able to figure out how to get my loaded tanker rig off of the mountain and safely to the Kenworth dealership!
Thanks so very much for helping myself and my company too! I was extended courtesy from every person I spoken to.
Excellent customer care and service!
Tech was amazing, all he knew was, my trailer wheels were locked up, came and diagnosed the issue in about 2 minutes, swapped my brake chamber in about 10 and had me on my way! If your in the area with an issue, AND you don't call them, then you deserve what ever stress comes with your issue. HIGHLY RECOMMENDED!
They were 3 miles away from the location and I requested their services. They arrived after 2 hours, but he wasn't 100% sure it was the control valve. He told me he couldn't repair it there and left. They told me they could tow me and then figure out what was going on. I got in from underneath and took a picture of my friend. He arrived with the valve and changed it in 30 minutes. He didn't want to do his part to repair it. I paid 360.00 and they didn't do anything. I don't recommend calling for service on the highway.
Jason and Chris were excellent and professional. Even with a bit of a hiccup during the transport of my semi tractor these guys were by far excellent and know exactly what to do. Definitely am happy with the service they provided for me. Keep up the great work guys
Jason was the most amazing tow truck driver I have ever encountered. He was extremely professional and a true gentleman to the core. This company went above and beyond for stranded driver and I will always be grateful. Common human decency still exists. I was treated as a member of a caring family. Please do not hesitate to use this company!
Website
