Don't waste your time. Unbelievably rude and clearly incompetent and providing info. I was educating them rather than the other way around. Plenty of other salvage yards that wont talk to you like a prisoner in a 3rd world country.
Whoever the old lady that answers the phone is was very rude. I've called 3 times for parts. Was told "we will gice you a call back" and its been over a month with nothing. Lost buisness from me
Called for parts and the lady that answered was rude and said no thank you and hung up on me. I tried calling back to ask why she hung up and then they wouldn’t answer
It's not the biggest yard but it has a nice selection for the area never had an issue here from reading the other reviews.I'm actually surprised. Of some of the negavivity Came here on. 9/20/25 was told on a Saturday their closing early 2pm because second shifted didn't coming in what I was told but the woman at the windo i felt like I was in a rush and I left with nothing
my husband went to this place to look for some car parts and the lady in charge had a bad attitude as if he was bothering her, she said bad words to him and offended him aggressively for no reason.
Unfortunately, my experience at this place was very disappointing. The service was poor, and I felt like I was bothering the staff when placing my order. The attitude towards customers was rude, which made the visit even more uncomfortable.
Lady upfront very rude & unprofessional went there and asked for a couple of parts, she started cursing at me, seemed racially motivated, if you black or Hispanic I highly recommend you avoid this place, avoid spend your money there.
Terrible Place ( Only Open when they want too be ) Better call first or better yet. Go somewhere else. 3 Hour Trip !!!! Time for him to move on and stop wasting People’s time & Gas
Tried to call for ABS pump availability for ABS pump for three days in a row. Was promised by "not pleasant" lady that She will call me back which she never did. After calling third day in a row, I asked her if she can check herself if the part is present on the vehicle. She answered: "No, I can not leave the office. I AM A FEMALE IN A FIRST PLACE". After I heard that on the phone, I almost fell into recycle can next to me. We are equal sex in a first place and I did not ask anything abnormal, just to check if the part is still on the car!))) Why bother to work at the junk yard and throw "female" card?! Maybe she should be fired or just simply leave work herself? Weird.
It's only $2 to get into Alans Auto parts they have everything divided up into sections which is amazing. I found everything I was looking for and more which only cost me $35.00 for all the parts. I would recommend this to anyone just because there are acres of cars ready to be picked from.
I had a good experience here. I called ahead for availability of my vehicle and they confirmed it's here. I arrived and they pointed me to the area where it was. They're grouped by area and minivans were all together. There were 4 examples of my car in the same spot so I could easily find what I needed. It's a $2 entry fee. Prices were reasonable for what I pulled. It's wide open and a real nice place to wrench.
Also, don't ask if a part is available because they won't know that. The website may show some but I didn't find it to be accurate. They actually had way more than what's shown on the site.
JUST TO LET KNOW EVRERYONE THAT THIS PEOPLE ARE RAICES I WENT TO BUY A PART AND BECAUSE MY ENGLISH WASEN"T THAT GOOD THEY DONT WANT TO SELL ME THE PART AND TOLD ME THAT AM IN AMERICA AND GO TO MY COUNTRY.HISPANIC PEOPLE DONT BUY NOTHING IN THIS JUNK PLACE WITH RAICES PEOPLE
This place is awesome. We will not go anywhere else. Victor is always very honest and tries to save us money. His work is amazing. We have our cars repaired here and have bought vehicles here, always great experience. Highly recommend. Thank you
I guess they have new owners now , but that place has change so much , it is so unorganized now, they say they would call you back to tell you if the have what you need and they never do, they are also very rude and unprofecional
Service is vitiated...I was looking for a discontinued mitsubishi dealer part and hanna autos Blew me off and told me I needed to take a picture without me even explaining anything yet. .. Deerfoot Salvage was patient and helped me instead. They took down my number and called me back when they found a match... If I could give 0 stars I would.. No the service was so bad they owe me stars
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