Hanna's Auto Works & Recycling JunkYard in Allentown (PA)

Allentown (PA)

Address:	299 Cedar St, Allentown, PA, United States
Phone:	+1 610-437-9600
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 267 Reviews
ZIP Code:	18102
Open Hours:	8:30:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

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SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		8:30:00 AM - 5:00 PM
Monday		8:30:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:30:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:30:00 AM - 5:00 PM
Wednesday		8:30:00 AM - 5:00 PM

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Zip Codes

18105
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18102
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What clients say about Hanna's Auto Works & Recycling in Allentown (PA)

Beware, This is a scam company! I ordered a transmission, they said it only had “40kmi” after it was delivered I looked up the numbers on transmission and did not match with the vin# number they say it came out of. (This was verified by Subaru) Looked as if it had come out of a car with much higher mileage. Secondly the case had a crack in it and leaking oil… I returned promptly, they only gave 50% refund of purchase price, I’m Having to make a legal claim.

Theon Parseghian

02/12/2022 14:01:39

Horrible place don't go save your self a headache. Ordered a part 600 dollars still one month and going they cant find the part. They refuse to give my money back and tried to give me the wrong part. Will have to take legal action. Should have read the reviews...SHM

Panda

11/10/2023 17:48:26

Ordered a part on 8/25/2018 and was told it would be that day or the next business day (Monday). It's now 9/5/2018, they don't have the part as they stated it was damaged in their yard. They refused my suggestion to refund my credit card, and asked for another day to get me the part. They also said that there would be a 50% re-stocking fee if they refund me. I went ahead and disputed the charge with my credit card. If they somehow conjure up the part in the next 24 hours I will withdraw the dispute, but I don't expect that to happen. They don't have the part and the nearest salvage yard that does is a 3-hour drive. The guy at the desk seems nice enough, but that doesn't change the fact that this is the worst customer service I've ever seen. My advice: Avoid this business as it is not worth the hassle.

Joe Weaver

09/05/2018 18:03:14

Should have read the reviews ahead of time. You never get a straight answer from these guys on the phone. Ordered a wheel and prepaid to have it shipped to me. They sent the wrong wheel. It happens. Called to get it resolved, was told I had to talk to the salesperson that sold me the wheel but he was unavailable, no one else could help. After not hearing back for a few days, I called again and the salesman answered, he said he didn't get the message. I told him I didn't want the replacement wheel anymore, I asked for a refund and to have the incorrect wheel picked up. He told me he could not do that, it was replacement only. I decided to give him another shot. He told me the correct wheel would ship that day. He faxed me a call tag for the first one. After 3 days, I called to check my tracking number. I was told the wheel hadn't shipped yet because they didn't receive the first back yet. I asked why he told me it would ship the same day. The salesman told me his boss had "overridden" that and they had to get the first one back. I asked why I didn't get a call about the change. He just said, "would you like me to refund you?". No I just don't want to get the runaround. One of the worst yards I've dealt with. Update: Called back to find out about my credit for the wheel that they had incorrectly shipped, and was told "We aren't dealing with you" They then hung up on me. So no wheel, no refund. Now I have to fight the credit card charges.

Eric Levasseur

12/19/2014 17:17:47

I find it hard to imagine this place can still be in business the way they run things. I called Monday 11/17/14 to inquire about a 90 Supra they just got in over the weekend. I was interested in the complete interior despite the extremely poor condition most of it was in. I know they mainly purchased the car for the straight front end for 2 cars they are working on so I assumed (incorrectly) they'd be thrilled to move this poor condition interior quickly. I was told to call back the next day (Tuesday). I did call back, spoke to worthless Tony again and was told yet again to call back on Friday and he'd have a complete price for all the items I was interested in. I waited until Monday 11/24/14 to call back allowing them the additional days. Well you guessed it, not only was I told to call back the next day or to leave my number and he'd call me back, but I was also told I called at a bad time. Funny, I thought when a customer wants to purchase items a seller may want to sell, that during normal business hours wouldn't be a bad time to call. What would make me think he'd actually take the time to call back now seeing he hadn't done anything I expected to this point? If Tony is an employee, I can't get over he's still employed. If he's an owner, I find it ever harder to believe he still has a business to run. I do realize pretty much all the reviews reflect along the same lines the experience I had yet still I tried to purchase something since they're a close drive and I know they had the car since they just bought it from the auction at Future Cars the previous Friday. Lesson learned, when asked for my number I cut my losses as well as the phone connection with Tony.

Rico Pav

11/25/2014 12:02:36

Worst junk yard I've had to deal with. Nothing but excuses and runarounds. I called about a part and the guy on the phone confirmed he had it. I faxed him my credit card info and placed the order. I call back 4 days later to get a tracking number and he claims that they haven't even removed the part from the car yet and to call back at the end of the day. I call back at the end of the day and he gave me another excuse and says he will call me first thing in the morning. I wait until noon the next day and still no call so i call him. Another excuse and then says he will call me back in 5 minutes. 3 hours pass and still no call back. I call him and yet again another excuse on how they have the car on the lift and still haven't taken the part off, 6 days after I ordered it. It does not take six days to remove a part from a car. He "apologizes" and says he will take care of this ASAP. I give him until the following day and he comes at me with a whole different story on how they just found the car that has the part and they are waiting to put it on the lift. So much aggravation and nonsense from these people, I am surprised they are still in business. I really wish I read the reviews before dealing with these people. They really need to get their sh t together. TAKE YOUR BUSINESS ELSEWHERE!

Jonathan Angulo

02/01/2017 15:05:49

I've been coming here for years and won't be returning , a few weeks ago Tony sold me an $80 dollar solenoid that wasn't what I showed him in a photo , I didn't notice until I got home that it was not what I asked for the plugs were completely different. I came in the next day and spoke with him and in front of other customers yelled at me called me a liar which was insulting .he tried to make me look like a scumbag in front of two older men . I didn't raise my voice or curse , I didn't disrespect him in any shape or form . I showed him the same photo I showed him the day before and he told me it wasn't what I showed him the day prior that what I was showing him does not go to my car , I told him I have no reason to lie. I told Tony he could keep the part and re sell it I didn't care I just want the part he claimed to be selling me I was willing to pay for it even tho he claimed he would exchange with in 30 days for the same part in this case he should have at least given me the correct part. Tony brushed me off made 3 phone calls for a shop that needed an engine of some sort. After standing there for 20 min he told me to call him back at one and he would "see" what he could do it was 10 am if I'm correct and it took me an hour to get there. No I did not call him back because felt he was not being genuine especially after the performance he put on when two others were there I knew he just wanted me to leave he couldn't even look me in the eye when he said call me at 1 his head was down and he just reached his hand out with a card ..I went to the advanced auto and bought the brand new working part I wasn't giving Tony or Hanna's anymore of my money !

Local Guru

10/10/2017 23:58:23

DO NOT SHOP HERE. These guys are either incompetent, scam artists, or most likely both. I would give them 0 stars if I could. I called their shop in May to buy a black side view mirror for my car that they listed online as having in stock. He told me that he did have it, but I would have to come into their shop and pay for it, then he would pull it from the car and give it to me. I arrived there, paid, and then he told me that I would have to come back again in another 2 hours to pick it up, even though on the phone he said he would have someone remove it right away once I paid (this part takes about 3 minutes to remove from a car). I was pretty annoyed because their shop is 45 minutes from my house, but I had no choice, so I killed time at some nearby stores for 2 hours and then came back to get the part. When I returned, he said that they didn't have that part in stock, but he ordered a new one and I could come by 2 days later to get it, but it would be unpainted. I told him that the reason I was buying this used part from him was because it was supposed to be already painted and I didnt want a new unpainted one. He told me he would void the transaction and not charge my credit card. A few weeks later I get my credit card statement and big suprise- there is the charge for the mirrors. I called his shop 3 times, left messages with whoever answered the phone, and no one ever called me back, so I filed a dispute with the credit card company. He never bothered to call me back, but he did find time to respond to the credit card company and tell them that I picked up the part and that all sales are final. When I called the shop back on the phone and asked for a manager, I just got the runaround and was told that he couldnt look up my transcation because his secretary was sick so he couldn't get the file. Really, you can't open a file cabinet yourself? Don't shop here and whatever you do, don't give them your credit card. There's plenty of other reputable shops out there, run by honest, competent folks. Give one of them your money instead. I am filing additional complaints with the better business bureau and the local district attorney's office. Hopefully someone shuts these scam artists down.

mike invermont

08/12/2014 15:04:41

This place is a joke. The staff is extremely rude and disrespectful and both times I went here for a specific part they gave me the wrong one. The most recent time I went for an alternator they sold me the wrong one so I called and told them about it and they said it was no problem and that I could come back that day (Friday) before they close or come back on Monday and exchange it for the correct one. Since I didnt have a vehicle at the moment due to the alternator issue I had to wait until Monday. 2 days without a car would have been no big deal since it was a weekend and I didnt have to go to work. But when I went back on Monday to exchange it there was a sign on the door saying they were closed for inventory for the next 10 days. The guy I talked to when I called on Friday never mentioned this to me and if he had I would have found a way to get there then but because they neglected to mention they were closed for the next 10 days I was stuck without a car for almost 2 weeks thanks to them. When I finally got in there to exchange the part and explained what had happened the guy said it wasnt his problem, it's not his responsibility to tell me they were going to be closed for inventory, and if they gave me the wrong part it must have been my fault because he doesnt make mistakes. He also charged me a fee for the return because I didnt bring it back within the time limit for an exchange, even though the whole reason I didnt bring it back within the allotted timeframe was because they were closed for inventory so it was IMPOSSIBLE for me to bring it back in time. I will NEVER go to this place ever again and anytime anyone asks me about it I tell them about my experience and steer them as far away from here as possible. If you want to be treated like dirt, be disrespected, and get ripped off then by all means....go here!

Dave Connor

11/24/2019 00:15:52

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