Doug's Transport in
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Address:2328 Horseshoe Pike, Annville, PA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:17003
Working Time and Location
What clients say about Doug's Transport in Annville Township (PA)
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Needed a tow due to the breaks on my car not working. It took them less than 20 minutes to get to me. The driver was super nice, and allowed me to ride with him to drop my car off. I would recommend their services!
Oct 15, 2025 -
Doug's made a bad day better. My car was undrivable and needed long-distance towing on this past Sunday, and Chris (from Doug's) was prompt and amazingly professional. He made sure we were comfortable for the long ride, was friendly and courteous, and delivered my car and us safe and sound to our destination. Chris's helpful, positive, and relaxed but professional attitude put us at ease and made the whole ordeal much easier. I highly recommend Doug's.
Oct 13, 2025 -
Absolutely Terrible Service – Don’t Waste Your Time! I’m beyond frustrated with Doug’s Transport. I requested towing at 7:00 PM, and by 1:45 AM the driver still hadn’t shown up. My insurance company eventually had to cancel the service because no one ever came! I called over and over again, and every time they said they’d “try to contact the driver,” then just left me on hold and never came back. The driver wouldn’t even answer the phone. That’s almost seven hours of waiting in the middle of the night for nothing! Completely unprofessional, careless, and disrespectful of people’s time. If you ever need help, do yourself a favor and stay far away from this company.
Oct 11, 2025 -
My truck broke down on the I 81. I was on the shoulder and not in a safe position. My wait time was an hour and a half. I called Doug's and she said that she would be there in 30 minutes due to my situation. She was fantastic! Very professional and had my truck loaded up quickly and safely in no time! She was very cordial and friendly and kind. I recommend Doug's Transport to anyone who needs a tow out there!! Thank you!!
Oct 05, 2025 -
My husband and I were traveling from Winchester, VA to see our son run in a college Cross Country race at LeHigh University. We hit a dead deer on the highway which cause our fuel line to become dislodged. We were stranded on the side of I-81 and worried about missing our son’s race. Through AAA, Doug’s was contacted to tow our vehicle. James contacted us immediately and was there to tow us in a timely manner. He was professional and helpful, dropping us off at a car rental business before towing our vehicle to the repair shop so that we could get back on the road to see our son. Without his assistance and going out of his way, we would have missed seeing our son compete. We are very appreciative and grateful.
Oct 04, 2025 -
The driver from Doug's transport was knowledgeable and kind. She made me feel a lot better after not knowing what to do when my battery died & I had no one to call to help. I thought I needed a tow as a nice gentleman had already tried to jump start my battery with no success. She asked to try just in case and bam! It started right up! She advised me to go straight to a mechanic just in case it was not the battery.
Sep 22, 2025 -
Easiest and fastest tow I've had compared to all the other ones I've had and the driver was great and cared
Sep 22, 2025 -
Assisted in towing my car. Part of Central Auto in Palmyra. Bernie driver was very helpful.
Sep 01, 2025 -
Doug's Transport picked up my broken down vehicle and took it to my requested shop without any issues. He was kind and communicative in trying to find its location. It took 3 hours. (Rush hour on Monday - side of highway)
Aug 07, 2025 -
Driver/dispatcher communication was good, however arrival time took longer than anticipated. Small access panel door for emergency tow hook for rear bumper lost by driver leaving unsightly 'hole' in bumper cover. Will have to find replacement. Vehicle delivered to my mechanic professionally with no issues or damage. Would use again.
Aug 07, 2025 -
Driver was fantastic, called to let me know approximate time he would arrive. Had no problem getting my car on the transport vehicle. Great experience. Thank you
Jul 25, 2025 -
It was ok. I waited almost an hour for the tow truck driver to come. He couldn't change my flat tire because there was a lock on my spare tire. He put it on a Flatbed and took me and my vehicle to the garage that works on my vehicle
Jul 08, 2025 -
It could have been my roadside service problem with communication, but I was told the tow would be there about 11:45am and they towed it around 8pm. Luckily it was near my home and I didn't stay with my vehicle or stranded away from home.
Jul 08, 2025 -
very nice place to deal with they care about you and check on you and they do their job the right way with care For your vehicle. Definitely recommend
Jul 08, 2025 -
Coordinated a tow with VW roadside assistance and everything went smoothly. Driver James was very courteous and professional!
Jul 07, 2025 -
The driver was dispatched quickly and called to keep me informed of how far away he was. Upon arrival he was nice, professional, and informative. Thanks again. Even though it was pouring down raining he didn't hesitate and got the job done quickly.
Jun 11, 2025 -
Ernie the driver looked professional from his uniform rigjt down to his personality. He arrived even quicker than his estimated time. He took great care with my vehicle and his equipment. Truck was clean and showed that is was well maintained. Great personal nice equipment I highly recommend Doug’s Transport for all your towing needs.
Apr 25, 2025 -
I was very grateful to be rescued on a cold rainy day. The driver was very considerate and accommodating. I neglected to give him a tip before he left the garage so I left it with Ed.
Apr 09, 2025 -
My car unexpectedly broke down this morning, however very grateful for this company. They were incredibly fast, friendly, and just went above and beyond to help me. Also impressed he was able to unload it at my garage the way he did considering the narrowness of the alley, will use again! Thank you so much for making a dreary day better.
Apr 06, 2025 -
Had to tip my driver 20 because he rode me and my new electric car at the butt crack of dawn from Harrisburg to Lancaster. Thank you so Much Doug's keep on truckin
Mar 21, 2025 -
Once I called my roadside assistance they assigned Doug's Transport and the driver contacted me at home to notify me and they did a hell of job towing my vehicle which was stranded on the highway and towed it to the dealership to be repaired. I highly recommend this towing company for any towing needs.
Mar 19, 2025 -
I recently used a there towing service, and I was extremely impressed! They were unbelievably fast, arriving within minutes of my call. The staff was not only reliable but also incredibly friendly and helpful throughout the entire process. They made what could have been a stressful situation much easier to handle. Highly recommend this service for anyone in need!
Mar 06, 2025 -
I’ve been stuck in the house for three days with pneumonia. Still not feeling well, I decided to come get take out to feel like a human again. When I got back out to my car from picking up my sandwich, my car didn’t start. Thankfully James got there super quick and didn’t give up until we were able to jumpstart my car! He was very professional and very friendly in a time when I didn’t need the added stress of something being wrong with my car! Thank you James!
Feb 07, 2025 -
Tonight was the first time I ever needed a tow company. Usually I can change a flat with a spare tire, and move on. Being that I did not have a spare, tonight was the first. Damian showed up faster then I could have ever expected, and not only that, he went out of his way to be kind, and professional. I did not expect tonight to go as smoothly as it did, all things considered. But I know if I ever need a tow truck, Damian with Doug's transport will be the first I call. Thank you so much!
Jan 19, 2025 -
Extremely fast & friendly service. They kept in contact with me the throughout the whole process. My vehicle broke down right before the holidays & they helped me out. Also very impressive how the driver was able to get my vehicle to the shop with as big as his rig was considering it's on a very narrow side street and you're unable to take wide turns. Kudos to him and many thanks. Thank you so much! If I could give more than 5 stars I would.
Dec 03, 2024 -
I can’t say enough good things about Doug’s Transport. Ernie went above and beyond when my tire went flat. Not only did he tow me to a safe rest stop, but he also helped put Fix-a-Flat in my tire and filled it with air. He stayed with me to make sure the tire was holding up, and when it wasn’t, he ensured I was set to be towed home—over an hour away! Ernie’s professionalism, kindness, and genuine care turned a stressful situation into one I’ll never forget. Highly recommend Doug’s Transport for their exceptional service!
Nov 21, 2024 -
My daughter and I were on our way home from CHOP after a week of treatment and my car broke down on the turnpike. Driver showed up quick considering where we were located and got us loaded up and too our garage with no problems. Had my daughter really loving her first trip in a tow truck! Thank you.
Nov 16, 2024 -
Prompt and professional service! On a day where you're down and out and need towing service look no further! The driver was very nice too!
Oct 10, 2024 -
Great response time. Our tow truck driver Ernie was professional and efficient. He really made a tough situation palatable by doing his job well. Whomever I talked with on the phone was great as well. You will be in good hands if you use Doug's Transport
Aug 18, 2024 -
While out for dinner in Hershey at the Chocolatier restaurant, Had to call Hagerty for roadside assistance, they sent 5 star rated, Doug's transport, prompt and professional service to take care of my muscle car. Car was loaded and hauled with professionalism and knowledge of custom and high value cars.
Jun 02, 2024
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