What clients say about Graybill Brothers Used Cars in Refton (PA)
Graybill Brothers were fantastic. Maryann was an incredible person to work with. We bought a 2002 chevy suburban from them site unseen. We are from Missouri and we asked them for additional pictures and they accommodated us with any pictures we asked for. They sent carfax information. They told us all about the suburban and made me fell extremely comfortable and confident that we were making the right decision. We wired the money to them and they sent the title priority mail were we had the title in 3 days. We hire a transportation trucker to haul the suburban from Pennsylvania back to our house in Missouri. The transportation company came to pick up the suburban after Graybill Brother's were closed and Dave who owns the company met with the Transportation guy to make sure the suburban got loaded on the truck. He then took pictures of the suburban on the truck and sent them to me. They went above and beyond. I rate them 100 percent. I highly recommend them.
Thank you again Maryann for everything!!!
Ken & Mary for Missouri
Recently purchased a car and it was a positive experience! The trade in value they gave me was more than other dealerships offered. They were very helpful and the process was easy! Would recommend!
My car overheated, they had the only place for me to pull over at. I asked if they could look at it and they said they were all booked up. However, the office person went out of his way to assist me. That is kindness.
EXCELLENT SERVICE!!!! They keep all of their appointments and treat you like FAMILY. You get get treated like an INDIVIDUAL, instead of just another customer. Everything was explained, with no hidden costs or upcharge. It's my new place for ANY type of maintenance. I'd recommend anyone go here instead of anywhere else. I was in and out sooner than expected and given future open dates. GREAT JOB GUYS, DON'T EVER CHANGE!!!
The car shown advertised on cargurus is NOT the car shown at this dealership... same stock & Vin number but not even color listed (blue)... the car shown to us after 1 hour 45 minute drive was a stripped down gray/silver Corolla with NONE of the "SPECIAL EDITION" options listed. BIGGEST WASTE OF TIME EVER!!! Vehicle was supposed to be keyless entry with sun roof and many more options... key was old type key that you stick in keyhole to unlock door... classic case of bait & switch! BEWARE...
Went there to just test drive a car for someone and noticed a vibration when it hit 65 and I told them about it.They were on it before i ever pulled out of the lot. I ask questions and was answered I think honestly. Very nice people to deal with. If they were not honest people that lot would have never lasted ALL these years. And they have a office cat so you have to trust them right🙂
Purchased a truck here received extremely good customer service. Had a small issue with our truck after we purchased it, took it back and they were very helpful in resolving the issue as quickly as possible. Delightful to work with will definitely buy from hear again.
Graybill Brothers inspected my vehicle today. They always bend over backwards to help me keep my vehicles safe and on the road. I highly recommend Graybills as a fair and honest place to do business.
Everyone there goes out of their way to help you find what you need. I bought my last car from then and went there first when considering buying another. Friendly, no pressure, easy going people ... And one AWESOME office cat. :-)
We've regularly taken our vehicles to Graybill Brothers for inspections/service for 3 years now and have always been satisfied with their service. They seemed pretty easy to schedule with and the prices were acceptable. However, recently I called and asked for an appointment for inspection. They said they could do it "Next week" I asked if a specific day was better and they said "whenever next week is fine". I told them I would drop it off, maybe on Monday, and it wasn't our daily driver so they could get to it whenever it worked. We were out of state all day Monday and worked early Tuesday. I called just to verify that it was ok that I was bringing the car up...it wasn't. Apparently, "whenever next week is fine" means "we're putting you in the schedule for Tuesday" and I'm supposed to know that without it being communicated to me.
I bought a Chevrolet Silverado at Graybill's. Great truck great deal and I felt like I was dealing with old friends. Dave, Steve and June are some of the most down to earth friendly folks you'd ever want to meet. Thank you so much for the excellent buying experience. I'll be spreading the word about your dealership.
