I've used their services a couple of times now. Staff are friendly enough and service was spot on. No issue getting the proper parts. Prices are at or below costs or their competitors. Many item are even ordered in from other yards.
After buying airbags from this place for $600 and being told my stuff would be in “in a few days”, I started calling three weeks after “a few days” and found that they never ordered my parts, so I waited for them to come in. When I arrived to pick up my parts, he handed me a clockspring and told me that was the airbag module, seatbelts were out of a completely different vehicle, and I ordered an airbag module but it disappeared off of my invoice but the price stayed the same. I dealt with Dennis. Beware of this place.
I bought a Chevy Cruz 2013 engine from Marsh Auto Salvage and it was completely broken. When I called them about it, they acted like I was making it up! No help, no refund, just attitude. The people working there are rude, dishonest, and clearly don’t care about anyone once they’ve got your money.
They sold me a piece of junk and refused to take any responsibility. Every person I talked to had some excuse or tried to blame me. Seriously, it’s like dealing with a bunch of scammers pretending to run a business.
Don’t waste your time or money here. Marsh Auto Salvage is a scam shop run by people who have no idea what customer service is. I wouldn’t trust them with a lawn mower, let alone an engine.
Highly recommend everybody look elsewhere. They will sell you junk and then not stand behind their sales if something goes wrong. Never once has Marsh went out of their ways to make things right for their customers
Had called the first time, a person answered asked what I was looking for then hung up on me. I kept getting hung up on. Finally, after 8 calls, I was answered and asked if they had pistons for a car. They said no only full engines. I asked for a complete engine price, was told they didn’t have any.
Bought a alternator for a 07 Toyota Avalon and there are two different alternatives for that car one is a high out put for luxury models and a lower out put for the other models I ask specifically for the lower out put because that's what mine takes and after a 10 minute conversation they only had the high output alternator and he said that his computer said that they were interchangeable they are not now I'm having problems trying to exchange this thing so they are not knowlageable even with a computer in front of them or they were just that desperate to make a sale I don't expect the fact I wasted time and money believing someone who is supposed to have this knowledge
The nicest, most helpful people on earth!! They had exactly what I needed. Had it pulled for me and ready to go. Such a nice and comfortable environment. The part worked perfectly, and my boy has his car again for college.
pretty good service parts are in good condition, shipping times are reasonable, they do not blind ship parts, even after i have given them hundreds of dollars for other parts, unfortunate
Sold me unusable wheels with the idea that they are decent condition once the mud came off it had huge dents that the dirt was hiding. They will scam you, dont trust them!
Called to get a motor, was told I the motor was pulled and ready I could come anytime. Arrived a few hours later and they said the motor was not out of the truck would be about 3 days. I paid for it in cash on the spot. They called a few days later saying it was ready. When I arrived they told me it they had sold the motor I paid for but they had other ones. They refunded my money and successfully wasted over 4 hours of my time. Guy at the counter was nodding off mid conversation. Hope he was just tired and not struggling with something else.
Got an engine for my Wrangler here. You won’t find better customer service than this place. The young man who answers the phone was so nice and didn’t make me feel stupid explaining what I needed. Had to wait from Thursday to Monday to pick it up but I don’t believe that’s a long wait. Price was more than fair. It’s running great. And, to me it only makes sense to have to pay before they remove the part, or else they’d definitely get screwed
All issues that arose concerning the diesel engine we purchased were made right. They even offered and gave us back money on a mistake concerning the year of motor. It's a long story but in the end Dennis and Tom were great to work with.Wouldn't see any reason not to deal with them again
They had the part that I needed pulled already. I was able to go in and pick it up the same day. Seem fairly priced to me so I would definitely recommend going here.
Staff were pretty helpful but most of the parts that bought were total junk. I understand that you take a risk buying from a scrap yard. But for half of my parts to be completely useless is unacceptable. I bought over $500 in parts and about $250 worth were junk. The only kind of resolution they offered was to offer me a partial credit that I could use there. I will spend a little bit extra money and buy my parts on eBay.
They may or may not have your part. But they are easy to work with, an out to help best they can. For 2 bucks an walk you never know what you will find. Good prices if you don't mind getting dirty.
The guys at the counter are friendly & knowledgeable! We got there from Somerset 20 minutes before closing & requested a part for my car. The guy at the counter radioed another employee & they actually stayed a little late to get the part to us! Very well oiled business!! Saved us another trip. Thanks guys
Very nice people. They helped my husband and daughter load up an engine we purchased from them. Definitely recommend them to anyone. My go to place for used car parts.
Needed numerous parts for a 02 Lincoln Continental front end. Found everything at Marsh. Tom was very helpful helping me locate all the parts I needed. Norman had everything pulled and ready for me when I arrived. Everyone was very helpful and professional. Well worth a 3-hour trip.
Total unprofessional. Called 2 days ago about a cylinder head and was told it was tested and ready to go on the shelf. Called today and stated I was going to pick it us and asked if I could be sure the valves were not bent since it came from a blown motor. Was told I could but had to pay up front and could not get a refund upon inspection if they were bent. Save you time and money and stay away from this place.
Wasn't worth the hour drive over. Called them in advance for a replacement mirror for our car, and they had the wrong one in stock! At least they were nice enough to give us "a number to try calling to order the right one?"
Love this place, been coming here with my best friend for 10 years now! U-pull it section is good, but they could refresh that section a little more frequently in my opinion. Fair pricing, friendly staff and workable hours!
I can see there are some mixed reviews, but I would recommend everyone check it out for yourself. I had a nice experience at the U-Pull side and wish I spent more time checking it out. It's gonna be a bit more spread out than you're used to and you should wear boots as there was alot of mud, but the cars I went to had alot of good parts on them. They aren't lifted up, so depending on what you need, it may not work. There were some older cars there too, which was neat. Didn't have enough time, but will be back. Prices were nice too.
As travellers from Canada, we had an amazing experience getting our parts. Timberly had the order ready to go before our arrival and on the spot, Norm was a great help in getting more parts from the yard. Very kind and hospitable people, I will definitely be returning for more, and I would recommend anyone to bring your business here!
I drove from far away to get some parts I could not find anywhere In my region, Denis was more than helpful with my purchase. These guys went out of their way to help me out.. a rare thing In the recycling business.
