Took my SUV there because it was making loud noises coming from the front end. They lifted it and looked and said nothing was wrong, I just needed an alignment, oil change and tire rotation, and to not use my 4 wheel drive...
Took it somewhere else and there were 2 bearings., 2 ball joins, sway bar, 2 rotors, 2 break calipers (1 was seized and welding itself) and a few other miscellaneous parts. I was told I was lucky I didn't go off the road or get into a major accident.
I will NEVER trust Zimmers my family's safety EVER! It needed over $1,800 in work, but zimmers saw no issues. If I could give them 0 stars I would! NEVER NEVER NEVER AGAIN!
Just wanna say wow. On a road trip from NY to TX had a fender on my truck come off. They repaired it in under a hour. Dealership service with better quality !
Zimmer's Service Center isn't just a repair shop; it's become my trusted one stop for automotive needs in Springfield. The team's blend of expertise, friendliness, and downright honesty creates an environment that feels like dealing with friends.
Living in a small town, Zimmer's embodies the values that make Springfield special—honesty, trust, and hard work. It's more than a service center; it's a cornerstone of our community. What sets them apart is their genuine commitment to our town; they actively support local causes, adding an extra layer of heart to their already stellar service.
And a special shout-out to Kenny, the owner—he's fantastic! His leadership reflects in every aspect of Zimmer's, making it the outstanding place it is. No doubt, Zimmer's deserves every bit of these five stars. I wholeheartedly recommend Zimmer's Service Center to everyone, not just for their excellent service but for being a genuine part of what makes Springfield home.
Spectacular last-minute service. They fit me in and got me back on the road. If you are looking for a place to go above and beyond to meet your service needs, this is the garage to call!
Very friendly, prices are very reasonable, honest up front, they don't try to oversell things you don't need. I highly recommend taking your vehicle here. Top notch service
I'm not sure if I can have a true review because I dropped my car off b4 business hours and picked it up after.it sure was nice to be able to do it that way.The person I talked to on the phone was nice and helpful. They had my car done quickly.
I have had my car worked on many times by these amazing mechanics. If i didn't know what was wrong with my car they were always able to figure it and repair it for me. And the repairs last for quite awhile, not like other mechanics I have been to and been back within a month with the same problem or another one. I trust no other mechanic with my car. With me Zimmers has a customer for life.
My truck broke down on I-90 while I was driving across the country near were these guy's are located. They got me in right away! Not only did they figure out the problem quickly, they also overnighted the part I needed and reserved a hotel room for me and also gave me a ride to my hotel. I'm very lucky that I broke down here. Usually break downs are stressful but not this time! I am very thankful I found this shop. Professional and very helpful! If your in the area and you need help call Zimmer's service center.
have been having work done here for at least a decade....have been given advice on various projects....have been able to order parts ...or just stop in and visit....and have always been more than satisfied with all aspects of service and friendliness...and can honestly say i would highly recommend zimmers service center for any mechanical issue your vehicle may ever need.
They always explain what's wrong with my car. One time it took longer than usual for my oil change and they gave me a free soy candle! They are very trustworthy.
I took my wife's Subaru Outback in because a 1/2" hose clamp was leaking on the transmission cooling line, I had other things going on and didn't have time to fix it. When I went to get it the next day, Ken told me that they also changed the lower radiator hose clamp. It wasn't bad, but rusty. Ok. I got the bill...$126+. Yes $126+ for a 1/2" hose clamp and a quart of tranny fluid. Ken said there is a shield on the bottom that had to be removed. Bullshit! A couple of screws and the thing pops off! I took it off to change the oil and was done in 45 minutes total.
I bought a pkg w/4 -1/2" clamps for $1.25.
Then he said it would need a muffler to pass inspection. I took it to Monroe Muffler (a place that makes their $$ from mufflers) for an estimate and they said I didn't need a muffler. $56 for state inspection.
Zimmers had done other work for me, but needless to say I am still pissed about this. I'm sure anyone would be pissed if thier wife was charged $126 for this repair!
